ZoomInfo
ZoomInfoExternal reviews
8,283 reviews
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Excellent new leads
What do you like best about the product?
I like the accuracy of the leads; the email and phone numbers consistently work
What do you dislike about the product?
I dislike that Zoom can't dupe-check in SalesForce.
What problems is the product solving and how is that benefiting you?
I've been able to get more meetings using Zoom
Recommendations to others considering the product:
Take a look and see if you like it
Good data
What do you like best about the product?
More direct phone numbers than most platforms, email addresses are almost always correct
What do you dislike about the product?
Nothing in particular, could have more direct numbers but overall it's acceptable
What problems is the product solving and how is that benefiting you?
Previously struggled to get correct contact info when prospecting
Great solution for managing companies and contacts
What do you like best about the product?
The ability to find contacts associated with the companies and their direct contact information.
What do you dislike about the product?
When the info is not current, especially when there is contact info that is not updated.
What problems is the product solving and how is that benefiting you?
Identifying key contacts in the organization that I contact. Primary benefit is finding contacts by job area or the direct contact info (email, direct lines)
A great prospecting tool
What do you like best about the product?
I love that it shows you whether their email and phone number are available, but furthermore, if their direct line is available. I like that it allows you to filter the different management levels of prospects so that you are only having to sort through the best and most relevant contacts for your task. I like that it shows you who you have already prospected by not allowing you to prospect them again. It is very easy to search either by name or by role, and I've never had trouble doing so. I also rarely get the wrong contact info for a contact.
What do you dislike about the product?
Sometimes it can be slow to load an account, but generally speaking it is pretty quick. Sometimes ZoomInfo will give you the same phone number for many contacts within a single company. I understand that it isn't easy to get direct lines, but it would be very helpful if they could find more direct lines either to their personal office or to their cell phone. Also, if ZoomInfo could find multiple email addresses for a single contact that would be very helpful.
What problems is the product solving and how is that benefiting you?
Finding contact info for the right individual in an organization is challenging, and Zoominfo has helped me overcome this challenge. Our business development team has to have hundreds of contacts to reach out to daily, and ZoomInfo allows them to have a virtually endless pool to draw from.
Recommendations to others considering the product:
I highly recommend ZoomInfo. It is an extremely thorough prospecting tool. It's a gold mine.
Great tool, needs UX work
What do you like best about the product?
I like the sheer quantity of contacts, direct PN, and account insights. Love that 2.0 now has the ability to import as a contact NOT lead
What do you dislike about the product?
Reach out gets messed up when you try to import someone who has a title. ie) Peter Parker, CFA You can go through to ZoomInfo Proper, but it takes up time.
What problems is the product solving and how is that benefiting you?
Building out robust list of contacts for sales. In business development having direct dials is invaluable.
Good range, but titles could use improvement.
What do you like best about the product?
Direct phone numbers that often other tools don't have.
What do you dislike about the product?
Titles aren't specific, info is often outdated.
What problems is the product solving and how is that benefiting you?
Business development, reaching out to net new prospects.
Recommendations to others considering the product:
It is good as a supplement to another tool (perhaps DiscoverOrg), but standalone it would be very time consuming to mass prospect.
Good for direct dials
What do you like best about the product?
They had direct dials for our target audience
What do you dislike about the product?
Some of the job titles were outdated. This will be true of any database, but the rate was high than expected.
What problems is the product solving and how is that benefiting you?
Higher connect rate, leads to better sales efficiency
Good tool.
What do you like best about the product?
Imports into salesforce very easily. Like the links to LI
What do you dislike about the product?
Data can be incorrect. Several times emails have bounced.
What problems is the product solving and how is that benefiting you?
Finding new contacts.
ZoomInfo Review
What do you like best about the product?
The interface makes it very easy to search for people if you know their name or company. I also like that it's very easy to transfer lead information directly into SalesForce
What do you dislike about the product?
It can be very frustrating when information that seems to be current (based on the last updated date) turns out to be wrong.
What problems is the product solving and how is that benefiting you?
Trying to get contact information for my sales prospecting efforts. The benefits have been that on average, I spend substantially less time trying to get a prospects contact information and as a result I can reach out to many more people.
Recommendations to others considering the product:
Be realistic in what you expect. It's never going to be able to provide contact information for everyone you're trying to reach.
Easy to use, high quality data
What do you like best about the product?
As a user, it's pretty simple. It easily imports into Salesforce, and the data is pretty good.
What do you dislike about the product?
The admin portal could be revamped, it's looking a bit outdated.
What problems is the product solving and how is that benefiting you?
Data finding; it's accurate
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