ZoomInfo
ZoomInfoExternal reviews
8,284 reviews
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I've been pleased with my experience thus far
What do you like best about the product?
Ease of search. It has been great to see the hierarchy when prospecting.
What do you dislike about the product?
The new Rain King/or whoever you acquired data being locked unless you pay more. A little disappointed there. That should be an added value for your clients or data you should have already had.
What problems is the product solving and how is that benefiting you?
Prospecting. The data updates are helpful too, sometimes outdated but nice to know.
Recommendations to others considering the product:
Ask for access to their new database to be included in your package.
DiscoverOrg Experience
What do you like best about the product?
The organization chart is great and the company profile detail is extremely helpful for what I do. The response time for inquiries on information is pretty quick as well.
What do you dislike about the product?
Sometimes, the contact my company receives are outdated. So, when we do a mass pull, we can't confirm if all contacts are still employed etc.
What problems is the product solving and how is that benefiting you?
DiscoverOrg offers us corporate addresses, as well as contact address for those we have in our system, but might have missing information given. We are also able to look for prospects through the organization charts as well.
Recommendations to others considering the product:
Great resource to use for HR contact research.
Great for collecting contact info of prospects
What do you like best about the product?
It’s easy to use and info is pretty accurate
What do you dislike about the product?
Expensive and locks out a lot of content
What problems is the product solving and how is that benefiting you?
Getting contact information
Most accurate contact data out there.
What do you like best about the product?
DiscoverOrg contact data is the most accurate contact data I have ever used. I can't do ABM without it.
What do you dislike about the product?
I don't like how segmented the products. If I am selling a martech solution that means I need to pay for both marketing and IT datasets. The same goes for international.
What problems is the product solving and how is that benefiting you?
We use DiscoverOrg to get accurate contact data.
Recommendations to others considering the product:
Have them map some accounts for you.
Commendable for data quality but won't recommend it for cold calling.
What do you like best about the product?
Accuracy in data and direct numbers.Direct numbers are so good.
What do you dislike about the product?
Portal is not user friendly,you have to explore so much.
What problems is the product solving and how is that benefiting you?
Prospects can be easily identified. Useful for checking the direct numbers/ softwares and technologies/ leaderships and few others.
Saves a lot of time for Inside sales team.
Saves a lot of time for Inside sales team.
Efficient prospecting tool
What do you like best about the product?
Great direct workflow that imports leads straight to salesforce.
What do you dislike about the product?
Sometimes companies I'm prospecting aren't in the database.
What problems is the product solving and how is that benefiting you?
It makes outbound prospecting a breeze.
Clean Data, Good Support, Easily Integrated
What do you like best about the product?
The data appears to be very clean so far, very few bounces, which is nice. Some of the "direct-dials" still will route to a administrative assistant, but that is probably inevitable.
What do you dislike about the product?
With the RainKing acquisition some contacts who were in the content lists we subscribed to were not available, and required an up in subscription. It caused quite a bit of confusion for our end-users using the tool, as they were constantly confused why they did not have access to the information.
What problems is the product solving and how is that benefiting you?
Having contact information, being able to make sure you have the right information. If you are at an event and someone drops you their name, but you aren't exactly sure you heard them right or got the right information, being able to check it against DiscoverOrg is nice.
By far the easiest way to find good contact info quickly across nearly any vertical.
What do you like best about the product?
The basics of the platform are really east to understand, even the most technically illiterate person can figure them out pretty quickly. The search feature is extremely easy to use. Filtering by location, company size, industry, department, and title makes it really easy to find qualified leads. The data export feature is also fantastic, as it allows the product to be useful even when your most driven team members use all their credits.
What do you dislike about the product?
The credit limits can be a pain, as it can hinder or slow down your most driven team members. We noticed some slight speed degradation from SFDC integration and the VisualForce UI wasn't great, but the new Lightning platform may have fixed those issues. Finally, some of the more advanced features, like lead builder and data export, aren't the most intuitive things in the world.
What problems is the product solving and how is that benefiting you?
It can be extremely difficult for sales people of any tenure to quickly and easily find contact information for qualified leads. ZoomInfo solves this problem by providing an easy to search database with vertical, title, and geo filtering. It's intuitive and easy to use, so training and on-boarding is a breeze. AND it has a decent SFDC (Salesforce.com) integration to boot.
Recommendations to others considering the product:
If your sales team is struggling to find contact info or you are just looking to streamline the process and increase overall efficiency, ZoomInfo is worth the investment. BUT you need to make sure your sales org is using it to it's fullest potential, as it is certainly not the cheapest product on the market. I'd also recommend doing the free trial just to ensure it work for your verticals.
Great tool for researching organizations
What do you like best about the product?
I like the ability to quickly see the address, annual revenue and a link to the company website.
What do you dislike about the product?
The family tree isn't always available, the annual revenue has been off on select accounts and occasionally the company HQ has changed recently - but overall these are rare occurrences. I wish the ERP field was more consistent - it's a good starting point but I find this to be incorrect most times.
What problems is the product solving and how is that benefiting you?
Determining annual revenue, searching for new accounts in my territory. It loads very quickly and so I can be efficient hoping from account to account.
Recommendations to others considering the product:
If you're looking for leads and companies, DiscoverOrg is a great tool.
Inside Sales/ Sales Development
What do you like best about the product?
Tons of data, you'll never run out of leads
What do you dislike about the product?
Customer support is non existent, never heard from my CSM
What problems is the product solving and how is that benefiting you?
We need leads to call. Zoominfo gives us leads
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