ZoomInfo
ZoomInfoExternal reviews
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Customer Data on a Platter !
What do you like best about the product?
That all info is available in one place and can been synced with SalesForce which makes life easier !
What do you dislike about the product?
That we do not have enough direct desk number or mobile numbers for the leads. The general numbers don't help much :(.
What problems is the product solving and how is that benefiting you?
Definitely saving time on lead generation
Like the fact we can go by geography and pick up our leads during planned travel
Like the fact we can go by geography and pick up our leads during planned travel
Recommendations to others considering the product:
This is definitely a good tool to generate leads, get the latest scoops and run our campaigns. It definitely saves time in generating leads for your respective segment. Since we work in the small to medium segment, and the fact that IT sales cycles are long, we don't seem to see the satisfaction of closing a deal, but if you remind yourself this tool is only for generating a lead, then you know its worthwhile.
Why I would recommend DiscoverOrg
What do you like best about the product?
I find that after using multiple platforms for doing customer and account research that DiscoverOrg is a wonderful resource. DO is saving me lots of time figuring out if the company is a fit for my company to work with currently as it provides us with reliable data.
What do you dislike about the product?
The one set back is the way our account is set up - some of the companies I do research on aren't available due to locked data. DO is also quite expensive.
What problems is the product solving and how is that benefiting you?
For my usage, solving the problem of having to cold call a company, asking questions about size, the number of employees etc. is resolved. They have a team of folks verifying the information so I don't have to.
Recommendations to others considering the product:
Make sure you know the Account Industries you are trying to reach and the starting point of revenue of companies you need to reach.
Great tool for targeted business development and breaking down an organizations heirarchy
What do you like best about the product?
This tool does a great job at helping sales and marketing professionals obtain contact information and get an idea of recent company initiatives. This allows you to do targeted business development will stronger messaging, resulting in more meetings, etc.
What do you dislike about the product?
The layout of saving searches and being able to go back and pick up where you left off is a bit difficult. I also run across bad data from time to time, emails get kicked, back, wrong phone numbers, etc.
What problems is the product solving and how is that benefiting you?
As a small company, the process of being able to quickly and effectively craft a targeted message that translates into a meeting is crucial. This helps solve that problem.
Recommendations to others considering the product:
If you are looking for a product that will help sales and marketing teams do targeted business development, this products meets those requirements well.
Reliable with a well-equipped team but comes with a price
What do you like best about the product?
Great account success manager, a robust research team, and easy to use. Usually, if we find any problems we reach out to assigned Customer Success Manager (Sierra) and we get answers right away. In addition, I usually get a reponse from my Research Requests (if you want an organization chart for companies or even info on a specific person, they do it!) within the week. Either way, we're confident in the service they toot!
What do you dislike about the product?
Pricing is a bit steep for companies starting out, now with the purchase of ZoomInfo and similar companies, this might be the new standard. They have two databases - Research Verified and Technology Data Generated - which are completely separate which makes aggregating information take twice as long. In addition, companies must buy data subsets (we have 2) and it's four times the price of what we paid before. Integration would have been great for our company, but fields aren't completely editable.
What problems is the product solving and how is that benefiting you?
We're looking for reliable contacts to connect with and DiscoverOrg has really ensured that we have clean data. We also think it's amazing to be able to reverse search contacts and companies.
Recommendations to others considering the product:
Make sure you vet ALL of the potential subsets, engage with your Customer Service Manager (as I'm sure there are more tools I'm unaware of), before purchasing making sure your Sales person don't only give you the organization charts of the BIG BOYS. We got pretty good charts from Fortune 500 companies but smaller companies ... moot. Beware!
ZoomInfo Review
What do you like best about the product?
I am always looking for concise and accurate contact information. ZoomInfo goes above and beyond, reaching deep into prospects.
What do you dislike about the product?
With the addition of DiscoveryOrg my dislike I assume will soon become a positive but the lack of company information is something that is missed.
What problems is the product solving and how is that benefiting you?
The business problem I am solving is finding a diverse group of contacts within an organization to call into. The benefit is that ZoomInfo provides me with not only IT contacts, but contacts throughout all departments.
Can't Imagine My Work Life without DiscoverOrg
What do you like best about the product?
Org charts are by far my favorite feature for DiscoOrg. This allows anyone to make educated guesses on the Economic Buyer and Champion. Company info is money...snapshot of industry, employee count and how that count breaks up in the different departments, year founded and the description of the company. The financials tab is also a must see. Breaks down the annual revenue, how the budget split is in the company, and lastly what fiscal year they go off of.
What do you dislike about the product?
I've only ran into this problem with smaller companies. The contact info for potential prospects are out of date. They either have different titles or are no longer working for that company.
What problems is the product solving and how is that benefiting you?
DiscoOrg solves a few problems. They help get all the employees they can that are current in front of you with updated titles. They get all company info in front of you so you are able to understand the revenue, employee size, industry, tools they are using. They also org chart for you so you are able to identify possible champions and economic buyers for your sales cycle. Because of these problems they solve for me...I am saving a ton of time. I can't quantify that because I haven't had to work without DiscoOrg. I wouldn't want to be in a world where DiscoOrg was not a technology. Work life for me would not be fun.
Recommendations to others considering the product:
By far the best technology regarding the information on companies and employees. They even take time to build out org charts for us so we understand where prospects stand. Can make educated guesses on who the Economic Buyer is along with the Champion.
Justin Williams Review
What do you like best about the product?
Beyond just the lists f contacts, there are two things that are most valuable to me with DiscoverOrg. 1. Scoops. Being able to be notified when a prospective company has initiatives on the table that are relevant to my company is invaluable. Use them all the time! 2. Technology list. Being able to dissect prospective companies within my territory based on the technologies they use is extremely valuable. This allows me to craft messages that directly target needs within the organization. I can't say enough about how valuable this is to our sales organization in order to meet the sales goals that our management provides.
What do you dislike about the product?
In comparison to lists I am able to put together within my LinkedIn Sales Navigator, complete coverage of contacts within companies seems seems lacking.
What problems is the product solving and how is that benefiting you?
Solving for targeting the correct personnel within an organization that would have interest in my solutions. There are numerous benefits I have realized, but biggest of all is a 5x increase in pipeline and total business closed thanks to DiscoverOrg.
Recommendations to others considering the product:
DiscoverOrg is a great tool for me and my sales team because it allows us to uncover the correct contacts at a target organization, allows us to understand the additional technologies that companies uses that our solution already integrates with. and finally sends us notifications of "scoops" when DiscoverOrg has insights into projects or initiatives that the target organization is exploring. This is extremely valuable to allow us to accelerate our pipeline creation and closing sales.
Good platform
What do you like best about the product?
The visualization of the org chart. I can quickly find the hierarchy of the IT team and initiate conversations at a higher level faster.
What do you dislike about the product?
Not so easy to find companies by geography. Wish there was a map feature where I can draw a radius or pentagon around a certain area.
What problems is the product solving and how is that benefiting you?
More conversation with new clients
Recommendations to others considering the product:
I would recommend a trial to see if it meets your requirements before purchasing. Again a map feature would really be helpful for how I use it. Do to my territory restrictions.
Great product, favorite feature is org chart
What do you like best about the product?
The features that I like the best are Org Chart, scoops, opp alerts. These tools help us stay up to date on internal initiatives and help identify the most appropriate times to deliver catered outreach.
What do you dislike about the product?
The aspect that I would have to say is my least favorite is that sometimes the info is not accurate, variations in email format. Another part that could use a little work is the org chart. There are often chunks of employees in grey and its difficult to see who they report to.
What problems is the product solving and how is that benefiting you?
Were solving business problems with opp alerts and scoops. When we know a business initiative before we call we can have a more meaningful conversation. It's super helpful to reach out understanding what initiatives the company is facing so that on our first touch we can speak to their pain points.
Recommendations to others considering the product:
Watch a couple of tutorials because there are more features than at first meets the eye.
DiscoverOrg Review
What do you like best about the product?
The knowledge base that you can access has so much helpful information. Becoming certified is the best route to go on in order to effectively use DiscoverOrg. The platform is easy to use, and if you have a question, support is available or you can look at the knowledge base for answers. Information is 99% accurate, which makes sales/marketing so much easier. advanced search has made my job easy!
What do you dislike about the product?
The account view can be slightly confusing to set up new portfolios in, so I don't really use this feature. Also, there are so many ways to access one section, like advanced search, that can be confusing at times. I hardly use the dashboard either. I don't really use the information on there.
What problems is the product solving and how is that benefiting you?
We are trying to get in front of potential customers when they are in the buying process, or that have a want/need and DiscoverOrg gives insights into where they might be in the sales process. This makes selling more catered to the customers needs and we have a better understanding of what they might buy and why they might buy a specific product. Also, we have used this data base to segment companies in our area so we can have more targeted campaigns that focus on a specific industry, or company size. We also confirm or update information into our CRM.
Recommendations to others considering the product:
Go through the DiscoverOrg training for insights on how to use the database and information on how to effective use the information for marketing, sales, etc.
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