ZoomInfo
ZoomInfoExternal reviews
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Comprehensive and easy to use
What do you like best about the product?
Ease of use and ability to quickly locate desired contacts. Search parameters are simply and comprehensive - I like the update notification that shows how current the information requested is - No stale contacts.
What do you dislike about the product?
Nothing to complain about thus far...
What problems is the product solving and how is that benefiting you?
Contacts, contacts, contacts...
Great overall experience
What do you like best about the product?
Search filters are great for narrowed results.
What do you dislike about the product?
No mobile options. I hope that in the future a mobile map view will be available for field sales people where they can quickly look up ZoomInfo on any company in their immediate physical proximity.
What problems is the product solving and how is that benefiting you?
Better qualification of pipeline prospects and contact info for DMs.
Recommendations to others considering the product:
Look for even better things to come like mobile, field sales integration. A salesperson will be able to prospect in the field and retain a prospects ZoomInfo in a mobile map view.
Sales Development
What do you like best about the product?
Scoops. I leverage them for important/relevant information like mergers and acquisitions and executive movement.
What do you dislike about the product?
Sometimes there is outdated data and inactive employees based on what LinkedIn says. A lot of the time there is missing direct numbers and just HQ numbers.
What problems is the product solving and how is that benefiting you?
Being able to refine my contacts based on persona, e.g. contacts that are involved in agile or budgeting/planning.
Recommendations to others considering the product:
If you want to get strategic with your outreach, DiscoverOrg will help with that.
Super Useful
What do you like best about the product?
I truly enjoy the accuracy of the corporate phone numbers and getting to someone directly vs going through a gatekeeper.
What do you dislike about the product?
I don't always enjoy when information is outdated - i.e. technologies are no longer used, people have left the organization over 2 years ago. Honestly, I only run into that about 20% of the time.
What problems is the product solving and how is that benefiting you?
DiscoverOrg is great at finding me accurate phone number/contacts so that I sound like I know what I am doing when I call a business. I'm typically solving staffing issues in the IT sector.
Recommendations to others considering the product:
If you need quality leads and contacts, this is the place!
Great Product
What do you like best about the product?
DiscoverOrg helps me solve a data cleanliness problem that we have internally but keeping research up to date and making sure that we have accurate information for the IT sector of businesses which has a lot of transition.
What do you dislike about the product?
can be a little cumbersome to use and there are some advance features I wish it had such as understanding how much a company is spending on cloud services.. but that's not exactly realistic either.
What problems is the product solving and how is that benefiting you?
Data hygiene
Great prospecting tool
What do you like best about the product?
Discoverorg allows me to not only get the information for prospects but also their org structure which is super helpful.
What do you dislike about the product?
I wish you could sort by location. When I have to sort prospects for a local event, I'd like to be able to do so via discoverorg.
What problems is the product solving and how is that benefiting you?
I am able to work around my point of contact easier.
Use it daily
What do you like best about the product?
Information is up to date and accurate. My first stop for contact info.
What do you dislike about the product?
Can be more hit or miss for smaller companies but that's expected.
What problems is the product solving and how is that benefiting you?
Been having great luck finding good contact info for my prospects.
Recommendations to others considering the product:
Best I've used
Inside Sales
What do you like best about the product?
The vast amount of prospects I am able to find for lead generation
What do you dislike about the product?
Some individuals only have the main headquarters phone number
What problems is the product solving and how is that benefiting you?
I am able to find new contacts in companies that I already work with
Recommendations to others considering the product:
There are more contacts than I expected and pretty good contact information
Great Sourcing for Data - Big Time Saver
What do you like best about the product?
Through the DiscoverOrg Search tab in Salesforce, I am able to almost instantly add a new account and contacts in order to take action more quickly on prospects. This is a huge time saver when incorporating data into an account.
What do you dislike about the product?
Though they claim to be able to update company information on a very regular basis, there can often be contacts and company information that is out of date. This can be easily resolved however through their "fix it" request, with Customer Service having very good response times.
What problems is the product solving and how is that benefiting you?
My days are now able to be more effectively spent on contacting prospects rather than spending exorbitant amount of time researching and duplicating data from LinkedIn. The fact that e-mail and phone numbers of individuals are included is a massive help when attempting to reach out.
Recommendations to others considering the product:
If you are a competitor of mine, do not use this software!
Great product for any company!
What do you like best about the product?
Ease of uploading to outreach and connecting with salesforce.
What do you dislike about the product?
Discoverorg is still not a one-stop shop, I have to use LinkedIn to further my searches.
What problems is the product solving and how is that benefiting you?
Endless marketing has stopped so we can make sales. Benefits have been 100's of new accounts.
Recommendations to others considering the product:
Make sure you use consistently!
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