ZoomInfo
ZoomInfoExternal reviews
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Very Helpful
What do you like best about the product?
Being able to obtain direct lines and emails from prospects that you wouldn't otherwise have access to
What do you dislike about the product?
Perhaps about 15% of the time, the info is incorrect. Wrong line, wrong email or no longer employed.
What problems is the product solving and how is that benefiting you?
Prospecting
Recommendations to others considering the product:
Do it
Great experience with the ZoomInfo tool!
What do you like best about the product?
The most helpful parts of ZoomInfo are how seamlessly it integrates into other sales tools (LinkedIn Sales Navigator, Salesforce, etc) and its general ease of use. The user experience of this tool is super intuitive.
What do you dislike about the product?
There is nothing that I dislike about ZoomInfo -- it makes my job so much easier!
What problems is the product solving and how is that benefiting you?
The only problem I can think of is that a lot of the time, the data is out of date -- it shows a prospect's former company, incorrect phone numbers, etc.
Recommendations to others considering the product:
I would highly recommend implementing this tool for your sales team.
Useful platform for my day to day needs with respect to prospecting, but challenging at times
What do you like best about the product?
I love that ZoomInfo / DiscoverOrg helps my prospecting to flow smooth and saves me time. I think that the Salesforce Integration is key for me and I love it. The LinkedIn integration helps me a lot as well. Being able to have a platform that seamlessly integrates with all my other tools (i.e. SFDC, LinkedIn Sales Navigator, etc.) is very important to me as I do mostly outbound prospecting which means saving time in my day doing manual processes for pulling in leads/accounts is top priority. ZoomInfo / DiscoverOrg gives me that flexibility.
What do you dislike about the product?
Sometimes it can be glitchy and have inaccurate information so I am sometimes finding myself cross-checking between ZoomInfo and DiscoverOrg to get the right information. The glitches and common shutdowns can really impead on my daily tasks/ KPIs. In order for me to be successful at my job, I need my tools to be working and at my disposal. I also commonly have issues with inaccurate information on private companies / accounts. Being that a big part of my work is with commercial accounts (>4,500 employees) - this has been a blocker for me.
What problems is the product solving and how is that benefiting you?
I am gaining insight into the accounts that I am going after and able to reach out to my prospects in a timely fashion. I use ZoomInfo to pull in relevant leads/accounts to Salesforce and directly use this data to strategically reach out to prospects and accounts. Doing this process manually would not be ideal for the volume that I experience in my role.
Recommendations to others considering the product:
I think it is a very critical platform for prospecting. ZoomInfo / DiscoverOrg has the best data that I have ever seen for prospecting but sometimes it can feel a little bit unorganized. I think if you are in a high volume role or looking for a tool for your employees that are in a high volume prospecting role than this platform will help you succeed.
Great customer service team (shout out to Anthony C.) & Account data accuracy is up to par!
What do you like best about the product?
Account data accuracy has been very useful!
What do you dislike about the product?
Least helpful, there is plenty of data but not all is up to date regarding contact information. Contact last seen data should be about 3 months, 6 months is a 50/50 chance of accuracy. However, I do understand that that is pretty strict and limited.
What problems is the product solving and how is that benefiting you?
Benefits, helping our sales team reach out to their most qualified accounts.
Recommendations to others considering the product:
It has increased our sales team overall quality, our D&A team has been achieving goals with ease!
ZoomInfo has been great for my Sales team in providing accurate information in a timely manner
What do you like best about the product?
I like how ZoomInfo not only pulls up their phone number, but also pulls up their direct line and email to contact them. It makes it easier to reach the prospects and options for multiple avenues to get in touch.
What do you dislike about the product?
I don't like how ZoomInfo doesn't have the most complete database of contact information. Especially for a lot of my international contacts, it is often hard to find the correct information or even a phone number at all for those personas.
What problems is the product solving and how is that benefiting you?
I am solving the problem of having to manually go through each contact on ZoomInfo and then have to transfer all their information back to Salesforce. I have saved a ton of time! With ZoomInfo powered by DiscoverOrg, I feel like the process has been even quicker and there has been more information present with the contacts I have researched.
One of the most effective sales tools for BDR's and AE's
What do you like best about the product?
Zoom info is able to accurately provide important contact information for top prospects. It is seamlessly integrated with our CRM making exporting contacts a breeze. ZoomInfo allows us to find high quality leads throughout our target accounts without having to do extra work. Having a browser plugin for chrome makes exporting prospects a quick and fast process.
What do you dislike about the product?
While ZoomInfo is a great platform, there are a few drawbacks that come to mind. One of the largest is the long load times. Sometimes Zoom info is unable to pull information for companies that I would expect it to have information on. In addition, ZoomInfo often has glitches on the Google chrome extension.
What problems is the product solving and how is that benefiting you?
ZoomInfo has allowed my team to drastically increase our outbound efforts by providing high quality contacts at our target accounts. We have benefited from its ease of use as well as allowing us to book more meetings.
A robust marketing tool to help your business.
What do you like best about the product?
The ability to search criteria and may different ways.
What do you dislike about the product?
numerous errors when searing and bouncing out of account and having to re-login.
What problems is the product solving and how is that benefiting you?
becoming more strategic on my business and the ability to acquire new opportunities.
One of the best People Info tools out there
What do you like best about the product?
quick search functionality and syncs right into SFDC
What do you dislike about the product?
info can sometimes be dated, but for the most part is accurate enough with contact info to get me to where I need to go
What problems is the product solving and how is that benefiting you?
Finding prospects I didn't know existed!
Recommendations to others considering the product:
If you're looking to prospect for the RIGHT people for your business, Zoom is an essential tool.
Best Data Available, but Expensive
What do you like best about the product?
We've tested out several different vendors, but we've found that ZoomInfo has far and away the best data (phone numbers, emails). Additionally, ZoomInfo has valuable information on other tools that our prospects use and provides notification when prospects are mentioned in the news. All incredibly valuable tools.
Specifically the contact search has been invaluable to us. We are able to find companies that would be a great fit for us, find contacts at those companies, and
Specifically the contact search has been invaluable to us. We are able to find companies that would be a great fit for us, find contacts at those companies, and
What do you dislike about the product?
ZoomInfo is expensive, however we've found that it's a must-have in our sales process. Additionally, the platform sometimes is slow to load. We also had difficulties getting in touch with Sales and Support when we had issues. We're a small company so it sometimes feels that we're unimportant to them. When it came time for renewal we struggled to get in touch with the sales team and had our account turned off, which was damaging to our pipeline development. This severely damaged our relationship with the company and they made no efforts to correct. If their platform wasn't so valuable to our business development efforts, there is no question that we would have canceled. Prepare for renewal by getting in touch with your sales rep months in advance.
What problems is the product solving and how is that benefiting you?
We've drastically decreased the amount of time we spend prospecting. We're able to find exactly who we need, what type tools that they are using, any relevant news regarding the company/prospect, and countless more pieces of information. We've closed a number of large deals through data and intelligence that we sourced directly from Zoominfo.
Recommendations to others considering the product:
Overall the platform is incredibly valuable. Yes, the initial cost is steep, however if you use it the correct way the investment will absolutely pay off.
I recommend that if you do move forward with the platform, you take advantage of all the features, not just the contact and companie lists.
I recommend that if you do move forward with the platform, you take advantage of all the features, not just the contact and companie lists.
great at finding contact info for my prospects using ZoomInfo extension
What do you like best about the product?
The extension is the best integrated with LinkedIn. Love how I xcan then export to SalesForce
What do you dislike about the product?
sometimes it pulls wrong info on a prospect or isn't updated with most recent role
What problems is the product solving and how is that benefiting you?
finding contact info I'd otherwise never have
Recommendations to others considering the product:
get in the product and try things to learn
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