ZoomInfo
ZoomInfoExternal reviews
8,300 reviews
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Great Scoops
What do you like best about the product?
The daily/weekly digest around changes and 'scoops' at the company are extremely helpful. It is also nice to have most pertinent company information aggregated on one website. The ability to find companies fitting certain criteria in a specified geography is great as well. This allows you to quickly find out who you should be targeting.
What do you dislike about the product?
There are many tabs to click around for a company, with a ton of information but it would be most helpful to have all key information on one page. Also, information is not always accurate around technologies in use. I also feel the contact roles could be cleaned up. For example, I have found some people flagged as being in IT are not necessarily actually in that role.
What problems is the product solving and how is that benefiting you?
ZoomInfo has allowed me to have a ton of information at my fingertips without having to search a variety of sources.
Informative Webinar
What do you like best about the product?
Zoom Info 2.0 is already very helpful in my day to day work/prospecting. I work at a hotel and it helps me prospect on where my clients are coming from and what company theyre working for. However, I did not know until I took this webinar that you can do so much on top of that.
What do you dislike about the product?
I do not have anything that I dislike at the moment, as I do not have Zoom Info Powered.
What problems is the product solving and how is that benefiting you?
I have not used ZoomInfo Powered by DiscoverOrg yet. I am very interested after this webinar.
Very informative
What do you like best about the product?
Scoops and up-coming RFP's, personnel changes
What do you dislike about the product?
you did not answer my questions, so now I am sitting here waiting.....not good
What problems is the product solving and how is that benefiting you?
Prospecting and new client acquisition
power tool like thors hammer
What do you like best about the product?
have ammo to have impactful conversations
What do you dislike about the product?
would like more filters, and updates even if there is any news to report, i would like an alert saying a scan was completed, is there a mobile app ?
What problems is the product solving and how is that benefiting you?
increased customer engagement, custom made customer responses and marketing messages, able to come off like an industry expert that has done their reseach
Recommendations to others considering the product:
this is the future of selling and account mapping, you are putting your market share at risk by not using, being able to drill down and find info about your target account base and find lookalike company is priceless
User friendly platform, easy to implement.
What do you like best about the product?
This is useful as this helps recognize revenue opportunities for marketing. It is very useful for accounts and contact information, the details are very precise and pertinent. This is also important to provide your target contacts with direct telephone numbers with the highest precision.
What do you dislike about the product?
It is not compatible with smaller companies, so the SMB segment can be unkind. Sometimes I don't like it because it's very slow. Therefore, the price per user is very high. In comparison, lists of potential customers can not some times be collected by the system.
What problems is the product solving and how is that benefiting you?
For individuals, we will obtain further contact information. It is well linked to our CRM because we can enrich data or not produce duplicates. We took advantage of the account and contact search filters and the amount of information available at account level.
Recommendations to others considering the product:
If you are looking for an easy-to-use portal to find information and guiding information on accounts, I would suggest this product. ZoomInfo makes it easy for even those who are not particularly tech-knowledge to organize and export data.
ZoomInfo is a game changed
What do you like best about the product?
Ability to find contacts information and searchability.
What do you dislike about the product?
I wish the format was a little easier to use especially when expanding a company while in a search.
What problems is the product solving and how is that benefiting you?
They are really serious about security so having to put in a security code can get annoying.
As good as you can get for prospecting information. This and Navigator are all you need.
What do you like best about the product?
Large database for prospecting. Removes a lot of the guesswork. Easy integration to our prospecting tool. Previously used DiscoverOrg, who I believe acquired ZoomInfo (or it was a merger). Both are great. DiscoverOrg's service and agility in searching out/adding new sources/prospects was unparalleled, but I do believe ZoomInfo has a larger database of prospects -- at least at the time we switched over. All in all, the upside of this tool is it will significantly decrease your time to build prospecting lists, even if many of those will bounce back once you try and make contact. Sifting through to find buyers of your particular platform is very easy.
I also like that there are built-in integrations for both SalesLoft and Outreach. Both platforms that our team has utilized at one point or another. We currently use Outreach. So you're covered with integrations to either of the go-to prospecting tools. Similar with CRM -- we use Salesforce but there is also a Hubspot integration.
Either way, you're in good shape.
I also like that there are built-in integrations for both SalesLoft and Outreach. Both platforms that our team has utilized at one point or another. We currently use Outreach. So you're covered with integrations to either of the go-to prospecting tools. Similar with CRM -- we use Salesforce but there is also a Hubspot integration.
Either way, you're in good shape.
What do you dislike about the product?
Information is typically accurate, though often outdated. Many of your prospects will have left the company they are being advertised as working for. Also, the UI is a bit outdated. Not a huge deal, but could certainly be cleaned up. Relatively slow when transferring lists to our prospecting tool. Similarly, can only do so in batches of 25 employees at a time. Again -- nothing too strenuous here, but could certainly be better. Similarly, emails are typically accurate (if outdated), but phone numbers are sometimes attributed to general company line, which is of little value. Overall, relatively slow and clunky from finding prospects to getting them going in a cadence. Of course, outbounding/prospecting is drudge work regardless and for all intents and purposes, this tool makes it exponentially easier. My use of this is as straightforward as it gets, so I have few complaints.
What problems is the product solving and how is that benefiting you?
Prospecting, prospecting, prospecting. Invaluable, even if imperfect, resource for generating pipeline. The reality is -- many will move on and companies often change up the structure of their emails to throw off sales people, but the platform catches these shifts and makes appropriate fixes in a pretty timely fashion. There are a decent amount of prospects whose contact info they have without having their title available. In these instances, you'll need to crosscheck LinkedIn and that can turn into a time suck. As a BDR this is fine, when all you do is prospect. But as a rep working to supplement pipeline it can make it a very frustrating workflow. For this reason, this is an especially good solution to use in tandem with LI Navigator. As a standalone, it doesn't get you all the way there.
Recommendations to others considering the product:
Great tool. Easy integrations with outbounding software (Outreach). Again, imperfect in the timeliness of employment updates, but still an invaluable resource. Needs to be used in tandem with LinkedIn Navigator for full view into prospects. Often slow transfer times and can only batch 25 at a time, as mentioned above -- so there are some improvements. Could very well be that these options are available at a higher tier, as well. I don't know as I am not the administrator for the platform. I also had a tremendous experience with DiscoverOrg while using that platform. Their customer service was unrivaled and while our organization ultimately chose to make the switch for a catalogue of info more aligned with our industry/etc., I imagine that the customer service found with DiscoverOrg is as formidable for the ZoomInfo operation, as well..? Not sure as I haven't had to utilize it since we made shift, but I'd be surprised if it weren't.
ZoomInfo from a Marketer's Perspective
What do you like best about the product?
ZoomInfo is very easy to use, and the Salesforce Integration makes it even easier to add accounts and contacts directly to Salesforce and accessing the ZoomInfo platform with Salesforce.
What do you dislike about the product?
Having visibility into what accounts and contacts you already have in Salesforce while querying within Zoom. Haven't had a lot of success using any type of suppression, and just leaning on duplicate management rules to block dupes from being created is great but sometimes from a research perspective would be nice to capture that number without having to export, the credit model makes this prohibitive.
What problems is the product solving and how is that benefiting you?
Identifying TAM from an account perspective
Identifying contacts within those accounts
Identifying contacts within those accounts
Zoominfo for prospecting
What do you like best about the product?
Prospecting feature and ease of integration with Hubspot. I can quickly research and upload appropriate contacts into Hubspot to support outreach efforts.
What do you dislike about the product?
Data can be a bit outdated. I would like to see more market and industry segmentation
What problems is the product solving and how is that benefiting you?
I use Zoominfo for prospecting new contacts and accounts.
Recommendations to others considering the product:
I don't have any recommendations.
Great Audio and Video
What do you like best about the product?
ease of use and quality of webinar audio and video were outstanding. the explanation of the merger was clear
What do you dislike about the product?
The boxes on the frame outside of the live content were a little distracting but not too so.
What problems is the product solving and how is that benefiting you?
Connecting with prospects and clients. Research for target lists and sales call preparation.
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