ZoomInfo
ZoomInfoExternal reviews
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Filtering Quality Data to Reach Decision Makers
What do you like best about the product?
Other than the obvious of getting contact information of people I want to speak with and do business with, the support team whether I need to call Dani Bushmaker or Olivia Nicholas is amazing! I am still trying to navigate and figure some things out but their university and videos are also very helpful and when I need to email a question to a support team member they are very prompt in responding.
What do you dislike about the product?
They do not automatically remove credits from your account of emails that bounce back when I have my accuracy level set the highest. There are two separate platforms so toggling back between Zoominfo and Zoom Engage is annoying.
What problems is the product solving and how is that benefiting you?
I have been very successful in connecting with decision-makers using the various filters offered. It is nice to drill down and have it tailored to my needs-based project by project.
The marketing improvements are noticeable !!
What do you like best about the product?
Through this platform, our team has managed to improve marketing operations, drawing on the potential cloud-based tools offered by this software, especially for database administration, assigning tasks to our staff, and optimization of workflow processes. It provides an accurate, 360-degree view of leads and various opportunities. We collect consumer data including names, jobs, emails, and phone numbers.
What do you dislike about the product?
We started using Salesforce as a ZoomInfo plugin, since it allowed its integration, however, we opted for other strategies since we cannot easily synchronize the data between these, therefore, noting that the synchronization does not take place in the background, we designate this task to a working staff, always thinking about our productivity and making use of all the functionalities that this software offers.
What problems is the product solving and how is that benefiting you?
We generate potential clients by accessing their data without the need to process it, allowing us to capture and evaluate them through a proactive digital relationship. Your veracity in the information you provide is key for our sales department to prospect and have a good relationship with buyers. We increased our contact database by a large percentage, we discovered new companies and individual consumers, segmenting them in different ways to enrich our database.
Recommendations to others considering the product:
It is a powerful opportunity for companies of any size to be able to access thousands of contacts, even to reach people all over the world, who without the functionalities offered by this software would not be so easy to achieve. It is an advantage with which you can easily expand the business, being more likely to attract key potential customers. Its interface is easy to adapt and navigate, it has its open API, allowing it to be integrated into your business preference CRM.
One of my top, go to sales tools
What do you like best about the product?
up to date contact information on customers
What do you dislike about the product?
would like this to be integrated into CRM
What problems is the product solving and how is that benefiting you?
solves navigating a customer's changing contacts. getting the most accurate information on customers besides linkedin.
Recommendations to others considering the product:
Great tool for sales execs
Purchasing and Special Projects
What do you like best about the product?
Ability to access valuable potential customer contact info to grow business in various industries.
What do you dislike about the product?
Very robust system. Lots of exploring before fully understanding all of it's capability.
What problems is the product solving and how is that benefiting you?
Able to identify contacts and having the correct information for various divisions
Recommendations to others considering the product:
This is a software tool to have in your organization to increase business and AI Sales Assisitant
Extremely helpful tool that I use daily
What do you like best about the product?
The ability to tag accounts and contacts in different fashions really lets me customize my views around my business. And the Intent Scores allow me to understand more efficiently where opportunities/challenges within my prospects may exist.
What do you dislike about the product?
Accuracy of data can be a little light at times.
What problems is the product solving and how is that benefiting you?
I am identifying needs that exist in the market that I would otherwise be unaware of.
The powerhouse
What do you like best about the product?
They have the most amount of data. Most mobile numbers, most emails, and crazy amount of org chart data.
What do you dislike about the product?
It's really slow. When you find a prospect on LinkedIn, you better pray that contact exists inside Zoominfo's database somewhere or else you are not going to have fun importing that person into your CRM and SEP. Though Zoominfo is changing that by making updates to their ReachOut extension. Hopefully those updates will be live soon.
What problems is the product solving and how is that benefiting you?
I'm solving a huge problem. Sourcing your own contact data is a monumentally tough task and you are leaving money on the table by doing it yourself.
Recommendations to others considering the product:
You pretty much don't have a choice. If you need data, you need ZoomInfo. However. You may also want to get a supplemental data provider to cover the bases that Zoominfo misses. For example, I have seen many companies use Zoominfo and LeadIQ in tandem.
Innovative, Easy, and Crucial
What do you like best about the product?
I find this tool extremely useful in our day-to-day prospect hunt and often times use it to give us a better rounded picture of the prospect's situation and/or company situation.
What do you dislike about the product?
While the information is usually accurate, I've found that sometimes they aren't always updated to reflect those prospects who've moved jobs within the past 6 months. Especially during COVID, not having contact information can be frustrating.
What problems is the product solving and how is that benefiting you?
We primarily use it to get contact's emails and numbers to contact.
Marketing Intel for Building Pinpoint Focused Contact Lists
What do you like best about the product?
List creation is mostly drop-dead simple, and very powerful. An alternative to saving a list is contact tagging. Unlike some services, ZoomInfo lets you specify meaningful phrases as tags. Exporting is relatively easy, and you have the option of CSV or your Salesforce org as your target.
What do you dislike about the product?
While they conform to RFC 4180, the CSV output of long text fields, such as the Description includes embedded line breaks, rendering them unusable with Microsoft Excel without the help of a transformation script. Thankfully, I already had one that I wrote to meet the same requirement for a CSV export from Seamless. The other think that annoys me is that the authentication module seems to ignore my instructions to trust my machine for future logins, so I get a 2FA prompt at every login.
What problems is the product solving and how is that benefiting you?
We are creating pinpoint focused lists of contacts to feed into our Salesforce org and our ConnectLeader cadences and dialers.
Recommendations to others considering the product:
Put it on your short list and find the money for it.
Review of Doug at ZoomInfo
What do you like best about the product?
Quality of the data. And Doug's service level.
What do you dislike about the product?
Change from DiscoverOrg to ZoomInfo meaning it moves to a 'reveal' model. Not helpful for an outbound demand gen company.
What problems is the product solving and how is that benefiting you?
We sell Demand Gen services thus need to have a robust database.
ZoomInfo - Robust Database, Great Customer Service
What do you like best about the product?
Since acquiring Discover.org ZoomInfo's database has grown exponentially helping our company to drive powerful results with more key accounts and contacts. Michael and Tim are our dream team. They always accommodate requests, are easy to work with, and offer strategic advise. They're a great partner.
What do you dislike about the product?
Their portal/platform could use some work. I think it could be a little more intuitive. Export fields, suppressions, preview vs buy, etc. are a bit confusing if you're not in the tool all the time. It would be great if they could output some of the info you're filtering on in the platform such as competitive data.
What problems is the product solving and how is that benefiting you?
Contact acquisition in accounts where we have gaps, competitive take-outs, contact record enrichment
Recommendations to others considering the product:
Get some good hands on training and take notes. The data and platform can be powerful if you can navigate.
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