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ZoomInfo

ZoomInfo

Reviews from AWS customer

1 AWS reviews
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External reviews

8,277 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Great tool to support prospecting

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy the way I can leverage zoom info throughout my sales cycles from the start to the end. I really like their LinkedIn integration and love the AI search feature to help with researching accounts
What do you dislike about the product?
I would love for it's AI search function to be able to read our Salesforce/gong data so it could pull all the information for me in one place. Sometimes it's number aren't as accurate as other tools, but in general its data sourcing is very good and has improved a lot in the last few years.
What problems is the product solving and how is that benefiting you?
Zoom info helps me find the data I need to contact prospects for outbound sales and it supports me in conducting AI account research


    Telecommunications

ZoomInfo Review

  • February 20, 2025
  • Review provided by G2

What do you like best about the product?
ZoomInfo offered a ton of features while reducing our monthly charges and increasing our user license count.
What do you dislike about the product?
The credit system can be painful to manage across multiple departments with different needs and the licensing charges were pretty expensive.
What problems is the product solving and how is that benefiting you?
Delivers personas with contact info as well as buyer intent for similar products and services. It also links to Salesforce, so we know if the opportunity may have already been established prior.


    Building Materials

ZoomInfo - a gamechanger for Business Development

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
The database is robust, and the filtering is great. It's incredibly easy to use. I have found it tremendously valuable to get contact information as well as social media links to their LinkedIn profiles at times.
What do you dislike about the product?
It has been my experience that at times the contact information has been dated. I have tested and viewed my former company and at times its not 100%. It's just important to know that no system is ever 100%, also why you look into committees vs. just an individual.
What problems is the product solving and how is that benefiting you?
Many of our larger accounts may have multiple stakeholders. Its really helpful to get a potential "buying committee" list of names, titles and contact info.


    Logistics and Supply Chain

ZoomInfo is a central part of a Sales Tech Stack

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
ZoomInfo has an expansive capability list. We have evaluate several other contact information databases and none have shown the quality of data that we have seen with ZoomInfo.

The platform also has a large list of integrations, which allows us to place it's functionality where we need it in our workflows, rather than work around it.

As an administrator, I often focus on ease of intetgration and the power of a platform. ZoomInfo's integration can be slightly complicated, but once set, the functionality is very strong and customizable, so you can adjust it as you need.
What do you dislike about the product?
The platform is fairly large which can cause issues in different areas. Some of the platforms that they have aquired can become difficult to use as they integrate them into their tech stack.

Their customer support can be difficult to to work with. They are slow to respond and take a while to get to the bottom of the issue you are reporting.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows us to keep our database up to date with good data. Our sales users import contact information as they research different accounts and the process is fairly seemless for them.

Becuase ZoomInfo is such a power tool with many options, I would recommend that teams evaluating it consider their specific workflows and processes. This platform likely has features that can solved their marketing and sales intelligence shortcomings, but teams need to know their full plan rather than expect implementation to solve their problems out the gate.

We did recently implement Enrich Essentials which allows us to keep certain parts of our platform clean and up to date automatically.


    Juan O.

Techy sales POV

  • February 12, 2025
  • Review provided by G2

What do you like best about the product?
Providing tech stack and relevant information about the company such as revenue and people at the core level of the organization am looking after
What do you dislike about the product?
Sometimes they do not enrich with phone and email numbers
What problems is the product solving and how is that benefiting you?
Outreach on cold sourcing from companies and contacts - Insights to see what is the best way to connect with DM's at a C-level


    Financial Services

A game changer for Sales intelligence

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
Using Zoominfo has been an incredibly positive experience for us. It helps us get information on a vast variety of prospects and leads with updated and accurate contact details. With the help of advanced filtering features, we target the hottest accounts and personas. Zoominfo is easy to integrate with Salesforce, Hubspot and Salesloft (a few of the sales and marketing tools we use) which makes workflows easy. We are currently exploring WebSights and Intent features and see promising results.
What do you dislike about the product?
The cost is a bit high and many of the additional features come with extra cost. We are interested to explore more features but due to budget constraints, we have been delaying the use.
What problems is the product solving and how is that benefiting you?
Zoominfo Sales is helping us clean our CRM database and meeting our KPIs. We are able to overwrite and update information by enriching existing leads in the system allowing us to target accurate prospects. With it's intent data we are able to timely outreach to the prospects who are in the buying cycle.
It has also helped us align with our sales team to set the expectations and outreach with effective messaging. Data enrichment also helps us build a workflow that's effective.


    Christoph B.

Prospecting with ZoomInfo

  • February 08, 2025
  • Review provided by G2

What do you like best about the product?
The ZoomInfo Chrome extrnsion makes it so efficient to get the data I need from wherever I am working. Whether I am looking for the right person to reach out to in LinkedIn, or getting ready to make a call in outreach. I can easily use the chrome extension to look up contact information and make sure I have the best chance of reaching them.
What do you dislike about the product?
it can be difficult to get contact reports to sync with your account book from salesforce so that you are only getting updated contacts related to your accounts. This can lead to manual time still fitlering through the lists to only grab the relevant contacts you are looking for.
What problems is the product solving and how is that benefiting you?
ZoomInfo solves the problem of making sure you have the most accruate conact info which gives me the best chance of reaching a potential buyer. This solves the problem of wasting time searching for the correct info acorss salesforce, LinkedIn, or other sources.


    tierney d.

One of my favorite platforms for data and prospecting for sales orgs

  • February 07, 2025
  • Review provided by G2

What do you like best about the product?
I have used/purchased Zoominfo at multiple companies and I continue to believe it is the best platform for account data.
What do you dislike about the product?
Needs better employee count data for APAC and EMEA
What problems is the product solving and how is that benefiting you?
enriching account data


    Computer Software

Useful Tool with Helpful Insights

  • February 06, 2025
  • Review provided by G2

What do you like best about the product?
ZoomInfo has been a very useful tool for our sales team tool. Implementation was quick and integrating it with our CRM was easy. We use it mostly for finding the best contact data, but have also found it useful to identify buying signals to help focus our prospecting efforts. The integration with Salesforce works well, making it easy to pull data. Overall, it's been a great asset to our sales process.
What do you dislike about the product?
While ZoomInfo’s data is mostly accurate, we do run into outdated emails and duplicate organization records from time to time.
What problems is the product solving and how is that benefiting you?
It helps us find the contact information in account we want to prospect. It makes it easy to load that data into our CRM. It also helps us narrow down the accounts we focus on based on selling signals (scoops and intent).


    Consulting

Valuable tool for keeping B2B data relatively clean

  • February 06, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of use and search functionality as well as the ability to sync their data to our instance of Salesforce. This allows us to determine if we think their data is more accurate than ours and choose which data to use.
What do you dislike about the product?
When it comes to the data itself, Zoominfo says it’s data is 90% accurate. I would venture a guess that is it closer to 75%. Which is still pretty great considering the hundreds of millions of records they have. If they could fix three key issues; swapping someone’s current job with their last job, merging different people with the same name into one contact and giving people the same “local” address as the company’s corporate headquarters , their accuracy score would come much closer to that 90%.
What problems is the product solving and how is that benefiting you?
Helping us keep track of very valuable customers that have changed jobs as well as keeping our pipiline full.