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Salesloft

Salesloft

Reviews from AWS customer

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External reviews

4,054 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Steve M.

It's an excellent Saas tool helping us manage lead flow.

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
Dashboard & reporting is awosome.

Love using salesloft
What do you dislike about the product?
Frankly speaking , everything is soo good with seamless integration. No cons
What problems is the product solving and how is that benefiting you?
Lead segmentation , email tracking , outbound calls & sales reports


    Dave V.

Insane software for Sales!

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
Amazing Sales intelligence and pipeline builders for sales. Impressive work done.
What do you dislike about the product?
Calls cannot be made with its mobile app
What problems is the product solving and how is that benefiting you?
This software is amazing for sales intelligence and building pipeline in sales.


    Computer Software

Salesloft - easy automated cadences!

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
Salesloft makes it super easy to send outreach to a high number of prospects and even automate that outreach if necessary.
What do you dislike about the product?
There have been some bugs, however, the CS team have always been helpful with resolving any issues.
What problems is the product solving and how is that benefiting you?
Automating emails is saving me lots of time.


    Aldina M.

Easy to use product that is insanely powerful

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
Account-Based Management messaging, organizing outreach schedules, and offering insights for outbound efforts.
What do you dislike about the product?
It'd be great if Salesloft could automatically import individuals into Salesforce or simplify the process with fewer clicks. This would save a considerable amount of time. Additionally, having high-level metrics visible without the need to click into each cadence or representative would enhance the user experience.
What problems is the product solving and how is that benefiting you?
It seamlessly integrates with LinkedIn Sales Navigator, allowing you to send connection requests directly from SalesLoft. Additionally, it provides the capability to monitor the performance of each cadence, ensuring comprehensive tracking and analysis.


    Saurabh S.

Salesloft Review

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
1: AI-Powered Email & Cadence Suggestions
Salesloft has enhanced its AI engine to suggest:
High-performing subject lines
Optimal sending times
Personalized email content
This significantly improves open and reply rates, especially for outbound teams.

2. Conversations+ (Advanced Call Intelligence)
Their new Conversations+ upgrade uses AI to:
Auto-summarize sales calls
Detect intent and objections
Recommend follow-up actions
This helps reps focus on the conversation while AI takes care of note-taking and insights.

3. Deal Engagement Score
A newly launched Deal Engagement Score provides a predictive score based on prospect interactions (emails, calls, opens, replies), helping sales teams prioritize high-potential deals.

4. Multi-channel Cadence Enhancements
Salesloft now supports more seamless integration of:
LinkedIn steps directly in cadences
SMS outreach (via integrations)
Native support for WhatsApp messaging (beta)

5. Salesforce and HubSpot Deeper Sync
Improved bi-directional sync for Salesforce and HubSpot ensures:
Real-time updates
Less duplication
Clean data across platforms
What do you dislike about the product?
Absolutely — while Salesloft is a powerful sales engagement platform, there are still areas where users and teams often suggest improvements. Here's a concise list of potential enhancements:

1. Unified View for Multi-Channel Activities
Current limitation:
Sales activities across email, phone, LinkedIn, and other touchpoints can feel fragmented.
Improvement needed:
A centralized timeline view of all prospect interactions (like HubSpot's CRM activity feed) would help reps stay context-aware.

2. More Robust LinkedIn Integration
Current limitation:
LinkedIn steps in cadences are manual and lack deep tracking.
Improvement needed:
Stronger LinkedIn automation and tracking, such as auto-logging InMail replies and connection status, would reduce manual updates.

3. Custom Reporting Flexibility
Current limitation:
Prebuilt reports and dashboards are helpful but limited in customization.
Improvement needed:
Allowing advanced custom report building (like in Salesforce or Power BI) for performance insights across teams, sequences, and deal stages.
What problems is the product solving and how is that benefiting you?
Salesloft is designed to solve various problems in the sales and lead engagement process, and the specific benefits it provides can vary depending on how it's implemented and used. Here are some common problems that Salesloft aims to address and how it can benefit sales teams:

Inefficient Sales Processes: Salesloft helps streamline and automate various sales tasks, such as email outreach and follow-ups, making the sales process more efficient. This saves time and allows sales reps to focus on more critical tasks.

Lack of Personalization: The platform enables sales teams to create highly personalized outreach, which can lead to improved engagement with leads. Customizable email templates and cadences allow for tailored communication.

Data-Driven Decision-Making: Salesloft offers analytics and reporting features, which allow sales teams to track performance, understand what strategies are working, and make data-informed decisions to refine their sales approach.

Scalability: Salesloft can benefit both small and large sales teams. It can scale to meet the needs of growing businesses, making it adaptable as your organization expands.

Integration with Other Tools: By integrating with other sales and marketing tools, Salesloft can help unify and streamline your tech stack, enhancing data consistency and reducing manual data entry.


    Shivam V.

Number of Features

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
The standout feature of SalesLoft is its ability to automate and optimize our sales outreach, saving us valuable time and increasing our efficiency.
What do you dislike about the product?
One potential drawback of SalesLoft can be the learning curve for new users, as its advanced features may take some time to fully grasp and utilize effectively.
What problems is the product solving and how is that benefiting you?
Efficient Outreach: It streamlines our outreach efforts, saving time and effort in connecting with leads and prospects.

Personalization: SalesLoft allows for personalized and targeted communication, enhancing engagement.

Analytics: It provides valuable insights into our sales performance, helping us make data-driven decisions.


    Carlos G.

A decent tool for prospecting into new customers

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
I find Salesloft to be an excellent tool for managing my interactions with customers and prospects. It integrates smoothly with other productivity tools like Salesforce and Outlook, making my work more efficient. Salesloft also helps me stay on top of my schedule by sending reminders for upcoming meetings, calls and emails. Setting up and configuring the software is very easy, and the analytics feature provides helpful insights through easy-to-read graphics.
What do you dislike about the product?
not able to pull info off Live Feed and place in excel
What problems is the product solving and how is that benefiting you?
the ability to prospect efficiently


    Aryan C.

Efficiency Boost and Seamless Communication with Salesloft

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Salesloft excels in streamlining our sales processes. The intuitive user interface, combined with powerful automation tools, has significantly enhanced our team’s efficiency. It’s impressive how Salesloft simplifies outreach, tracks interactions, and provides valuable insights, making it easier for us to engage with clients and close deals effectively. The customizable templates and cadences have been invaluable in maintaining a consistent and professional communication approach, ensuring a positive experience for both our team and clients.
What do you dislike about the product?
While Salesloft offers a wide range of features, there is a learning curve involved in mastering all its functionalities. Some of the advanced features might be a bit overwhelming for new users, and comprehensive training resources could be improved to help users navigate the platform more easily. Additionally, occasional minor glitches in the system have been experienced, although they are usually resolved promptly by the support team. Overall, while there are areas for improvement, the positives far outweigh the negatives, making Salesloft a crucial tool for our sales operations.
What problems is the product solving and how is that benefiting you?
Salesloft's email tracking feature provides real-time insights into recipient behavior, allowing us to personalize communication, improve engagement, and time follow-ups effectively. This data-driven approach enhances efficiency, increases engagement rates, and improves the overall effectiveness of our sales outreach efforts.


    Internet

The most simple automation tool devised for complex sales!

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The fact I dont have to rely on reminders, pace my own cadences and how easy it is to set up. I get virtual feedback on opens and leads and even suggests the best way to approach clients in order of priority.
What do you dislike about the product?
Salesloft can sometimes struggle with integration with Salesforce and I will often have do cross checking to make sure data has transposed properly
What problems is the product solving and how is that benefiting you?
Speed of activity, logging of progress and being able to automate a lot of tedious tasks


    Tia C.

Salesloft is an amazing platform for sales intelligence and tracking

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Great software- SalesLoft is a robust platform for managing leads that increased my productivity and meeting conversions.
What do you dislike about the product?
Nothing as such is bad but The mobile app can only give you a view option.
What problems is the product solving and how is that benefiting you?
SalesLoft helps me to keep track of my team and gives me the platform to reach out to maximum leads without missing out on any of them. Also, It helps me to track the team performance without maintaining multiple Excel files.