Salesloft
SalesloftReviews from AWS customer
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SalesLoft Review
What do you like best about the product?
The best feature is loading and executing a large list of contacts. Helpful when targeting events. The idea of landing a decision maker on a one-to-one email is daunting - so having the ability to target multiple contacts within an organization is great!
What do you dislike about the product?
I dislike the aesthetics a bit - it wasn't as intuitive upfront as I hoped. BUT - picked up quickly once in use. There have been improvements made - such as adding a step to a cadence, or add/dropping contacts from one step to the next.
What problems is the product solving and how is that benefiting you?
Out bounding email campaigns have increased activity and overall number of new prospects and clients. By tracking emails and how many views/opens they get - we have an opportunity to time out a follow up with the most engaged prospects.
Great onboarding, always there to help us
What do you like best about the product?
Our Customer Success Manager, Carol is always willing to go above and beyond to help us use the tool to the best of its abilities. It is very appreciated with a new tool we have never used before.
What do you dislike about the product?
Since this tool is so new, there are a few kinks that need to be worked out. It isn't that big of a pain point since the engineers are working to improve the product daily.
What problems is the product solving and how is that benefiting you?
SalesLoft is making it much easier for us to track the efforts of the sales reps, and the reps like using the product. This alleviates tension between sales and marketing and gives marketing the data they need.
Recommendations to others considering the product:
Make sure you are ready to answer a ton of questions from the sales reps. Also, the onsite training is VERY helpful.
Great cadencing tool!
What do you like best about the product?
Helps me stay on top of my outbound prospecting
What do you dislike about the product?
I still think the integration with LinkedIn could be better.
I wish there were email paths. Like if they open the email X number times send them these emails.
Wish they had an integrated power dialer.
I wish there were email paths. Like if they open the email X number times send them these emails.
Wish they had an integrated power dialer.
What problems is the product solving and how is that benefiting you?
Really has helped us increase our outbound prospecting -- really like all the new things they're doing will calls.
Very much enjoy working with Jordan Baer & the Salesloft Team
What do you like best about the product?
The best part of working with Salesloft is our relationship with Jordan Baer. He is extremely helpful, can talk high-level as well getting into the weeds with details. He makes himself available to everyone on the team, whether director or SDR, no matter what the experience level. Out of all the vendors we have, our relationship with Jordan is the gold standard by which we compare other vendor-relationships.
What do you dislike about the product?
cadence template still has not been rolled out
What problems is the product solving and how is that benefiting you?
We are a team of 9 SDR's, heavily focused on outbound dialing into a list of accounts. We are dialing anywhere from 75 to 100 times, depending upon tenure. We call into marketing, IT/technology/engineering, human resources, and procurement trying to book meetings with people who are director-level or above. Our cadences are a combination of five calls, four emails and one LinkedIn outreach. Salesloft helps us organize the tasks we need to do to process 200 leads at any given two-week cadence. We find it extremely helpful to use.
Great Structure for Contact Canpaigns
What do you like best about the product?
SalesLoft specializes in creating Cadences for structuring and streamlining contact plans. It has tools for adding contacts and creating great timing along with reminders for continued contact with prospect so they don't fall into the back burner.
What do you dislike about the product?
Some of the contact export and importing is clunky due to how contacts are managed within the system. There should be more freedom to edit, customize, and organize how contacts are handled once added. There could be more visibility into that area as well.
What problems is the product solving and how is that benefiting you?
SaleLoft is a great tool to combine with Salesforce to enable Click-to-call along with creating more organized contact plans.
Salesloft- Sales insights and analytics
What do you like best about the product?
Ability to see who opened emails and have more targeted information on customers.
What do you dislike about the product?
not enough templates/ targeting emails
What problems is the product solving and how is that benefiting you?
targeted mass emails
ability for scheduled follow up emails
ability for scheduled follow up emails
Recommendations to others considering the product:
Great tool for email campaigns for targeted customers
Must-have Salesforce Add-on for any inside sales team!
What do you like best about the product?
Salesloft organizes your day based on difference sets of "Cadences" that you create. It integrates with Salesforce, Office 365/Exchange, and DiscoverOrg. It offers insights into particular targets by leveraging integrated data-points Owler, InsideView, and - my personal favorite - CrystalKnows.com DiSC personality profiles. Truly one of the most impactful and impressive Salesforce add-ons I've seen to date. Includes easy-to-setup e-mail templates. Also allows leaving pre-recorded voicemails while you go on to the next call.
What do you dislike about the product?
There is not a dedicated button to pull the Personality insights from the contact screen, you must start composing an e-mail before the button appears. Additionally, there should be closer integration with LinkedIn and connecting/InMailing with people (including templated connection request messages and canned InMail messages) in addition to some additional customization when building out a Cadence. There should be better support for displaying scripts during Cadence Steps as well.
What problems is the product solving and how is that benefiting you?
Drastically improved efficiency and effectiveness of Inside Sales reps. I only wish I'd known about this sooner!
Recommendations to others considering the product:
Be sure you go through the full demo so you understand what all it can do. There are a LOT of hidden gems you may not find if you go at it alone.
Finally! an SDR management tool they love to use.
What do you like best about the product?
Cadences are great and easy to create. Our team loves how proactive they allow them to be without going crazy with calendar appointments and reminders.
What do you dislike about the product?
They need to add Inbound Call Routing and then the solution would be a clear 10+
What problems is the product solving and how is that benefiting you?
SDR management, reporting, and lead nurturing. We are realizing more sales touches in less time that result in successful interactions.
Recommendations to others considering the product:
Define your cadences and lead status' in advance-- take the time to really think this through. It makes the implementation process much better.
Augmented sales engagement platform
What do you like best about the product?
There are a lot of features that help our sales team with their prospecting activities. CrystalKnows is pretty scary how accurate it is. Cadence also allows our team to seamlessly create repeatable processes. Support has also been exceptional.
What do you dislike about the product?
We've had some issues with customization. In particular, some of our users wanted to personalize the font and look of their outbound emails. We had to work with their support team but we're still limited to a default font for the entire team.
What problems is the product solving and how is that benefiting you?
Sales engagement, sales prospecting. Salesloft has enabled us to more effectively implement a standardized process.
Recommendations to others considering the product:
The platform is fairly intuitive to navigate. However, some areas will need the assistance of their support.
Easy platform to learn on
What do you like best about the product?
New to sales, SalesLoft was simple and also very intuitive. I liked a lot of the editing features and track-ability.
What do you dislike about the product?
It sometimes was glitchy and as our needs grew larger it was difficult to scale with.
What problems is the product solving and how is that benefiting you?
We stopped using SalesLoft and I miss it lots
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