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Constant and available support
What do you like best about the product?
The SalesLoft team has been nothing but helpful during our time using the platform. It has measurably improved our outreach and has provided a sense of consistent structure to how we go about sharing our product with people. The team is always willing to listen to any suggestions and are readily available for any support that we need.
What do you dislike about the product?
Any problems or suggested improvements my team has come to SalesLoft with, their team has quickly made the changes and fixes necessary. They are always willing and ready to approve and are extremely kind and helpful.
What problems is the product solving and how is that benefiting you?
SalesLoft has allowed us to instill consistency in our outreach not only in our messaging but in our timeline as well. It hold everyone accountable of what is expected and saves time in administrative areas that we can now focus on personalization.
SalesLoft Rocks!
What do you like best about the product?
Local Number Calling, VM Drop, Analytics, and ease of use in setting up cadences.
What do you dislike about the product?
Could be a bit better way to catalog / organize templates and information
What problems is the product solving and how is that benefiting you?
Trying to increase call activity and connect rates. SalesLoft has tackled both of these and taken our organization to the next level for appointment setting.
Recommendations to others considering the product:
Highly recommend this if your call center needs to generate more activity and better connect rates.
Nice platform for SDRs
What do you like best about the product?
The phone call/email outreach is straightforward for our SDR team & the contact info on prospector has been solid.
What do you dislike about the product?
Sometimes the phone quality isn't the best... we have workarounds, but there are times when we have noticeable feedback.
What problems is the product solving and how is that benefiting you?
Top of funnel demand growth. We need to use software to help us jumpstart top of funnel growth, and SL Cadence has been a nice way to facilitate that goal.
Recommendations to others considering the product:
Really isolate the problem you're trying to solve... Is it data? Outbound contact efforts? With so many vendors in the space, having knowledge of the market is really important before you jump in with a product.
SalesLoft is the Best
What do you like best about the product?
SalesLoft enables my SDR team to always be organized and have consistent outreach to prospects. SalesLoft has the best customer success/support/account management team around. They are always launching new features and really listen to the users for update ideas. They provide quarterly business reviews and also put on webinars around new product launches. Our point of contact, Sophie is the best!
What do you dislike about the product?
SalesLoft launches new updates and features very often. They do provide webinars to provide all users a walk through on how to best utilize the changes. It is sometimes hard to stay up to date with all the changes, but once we fully understand how we can best use the updates it is great and always makes us more efficient and effective.
What problems is the product solving and how is that benefiting you?
Before implementing SalesLoft prospects would slip through the cracks and we were not able to prove out a set process. Building out scaleable processes for a new SDR team is crucial for long term success. We did not have the analytics behind our outreach to prove what was working and what was not. As a manager I am able to track every aspect of outreach and even sync up activities between SalesLoft and SalesForce which drives down on the time we spend doing processes. A lot of the features provided have dialed in our connection rates on the phones (local dial) and streamlined a lot of our processes. The software is very easy to use and train new hires on. It is very intuitive, easy to use but very impactful when it comes to results.
Recommendations to others considering the product:
If you have an outbound team that wants to stay organized and manage prospects -
What a great solution!
What do you like best about the product?
Speaking as an individual contributor as well as leading a team, I like that a little planning on the upfront, my day is planned and focused that leads to a very productive environment. Integration with Salesforce is also quite helpful. Salesloft takes a lot of the daily stresses out of my routine. Nice job!!!
What do you dislike about the product?
When looking at the "People" view, it would be helpful if there was a column that stated which cadence(s) each person was included in.
What problems is the product solving and how is that benefiting you?
Activity levels are higher as planning is done up front that can be repeated on a daily basis, which is not limited to any particular account and/or contact.
SalesLoft is the #1 sales development platform. Period.
What do you like best about the product?
Oh man where to begin? First I'd start with the leadership team. I think a key thing to understand about what makes SalesLoft great is they truly understand sales. Their head of product used to be head of sales I believe and this sort of thinking is what is needed to truly create a platform for sales people. So what I'm getting at here, is SalesLoft is driven by an organization that is sales driven. From every feature they build, to every piece of content they put out, it is industry leading and they are truly leading the industry with only other companies looking to copy them. If you're growing an SDR team this is the #1 platform to use hands down. The rapid pace of new features being released by this company is unbelieveable and my company literally can't say enough good things about the platform. And when it comes to support? Test them. You'll literally get a response in usually less than an hour. Long story short, SalesLoft grows your revenue. Period.
What do you dislike about the product?
I really can't say I don't like anything about the platform. They're 10-steps ahead of the competition, their support is excellent, leadership is extremely strong, this is a company I'm a customer for life with.
What problems is the product solving and how is that benefiting you?
SalesLoft helps my company grow our sales by utlizing the most advanced sales technology available in the market today. We've grown our revenue by leaps & bounds after implementing SalesLoft across not only our SDR team but also our AE team. Problem we're trying to solve? Grow revenue, and the platform pays for itself in that regard. I think we probably see about a 10,000% return working with SalesLoft.
Sales made easy!
What do you like best about the product?
When I log into SalesForce every morning I know exactly what my day looks like. I can see the exact number of emails and phone calls I need to make on each of my cadences. There are an infinite number of pros to this software... in app dialer, voicemail recording, interactive email tags, template and cadence sharing among users, analytics, etc. Great product... I don't know how a company can have an established SDR team without SalesLoft.
What do you dislike about the product?
I wish it was easier to see what the following day looked like. Once you begin a cadence, the software doesn't show you what days the next steps fall on.
What problems is the product solving and how is that benefiting you?
Our sales process has become automated. Besides crafting custom emails, our templates are ready to go and our outreach content can be sent in mass amounts with the push of a button. As far as benefits - MORE DEMOS AND $$$!
Recommendations to others considering the product:
Their staff is here to help! Our SDR team had the opportunity to visit the SalesLoft HQ in Atlanta... everybody was more than willing to connect with us going forward. We learned (in great detail) how the product works as well as the various features. They are always happy to chat on the phone and answer any questions we have.
It Works Well
What do you like best about the product?
How I am able to track who opened and email, clicked a link, when they reply, etc. It integrates with GMail and Salesforce and I am able to use embedded buttons to make calls from other programs.
What do you dislike about the product?
The inability to stop tracking emails once you started tracking them. Also, you have to import contacts into Salesloft before emailing or calling them which is a little cumbersome.
What problems is the product solving and how is that benefiting you?
Mass emails. prospect tracking. call tracking
Recommendations to others considering the product:
Get comfortable with their support system. Sometimes there will be issues that are not easily figured out and you need to submit a support ticket.
SalesLoft is awesome!
What do you like best about the product?
SalesLoft provides an organized work flow for our Sales Development Reps to execute on a daily basis. SalesLoft does this by organizing prospects in a daily cadence that pushes them effectively and efficiently through each stage of our sales cycle. You are also able to measure any metric that is desired such as phone call and emails. The email metrics are specifically useful due to SalesLoft showing which emails have been viewed, clicked, and the level of engagement that each prospect has had with your emails. This allows for specific personalized emails that cater to each prospect if needed. The user friendly nature of the tool also expedites the on-boarding and training of newly hired sales reps making it easier and faster for new reps to become effectively productive.
What do you dislike about the product?
Sometimes it can be glitchy, but then again which software isn't from time to time? The bugs have been minimal when compared to other tools and software that our company uses on a daily basis. The customer service is very attentive and works relentlessly to correct any issue.
What problems is the product solving and how is that benefiting you?
With the specific metrics that are available to track, you are able to measure the overall visibility of each email sent to ensure that all emails are yielding the desirable results. You are able to easily change specific emails that are under performing without disrupting the remainder of your daily cadence. You are also able to measure the daily, weekly, monthly, and yearly progress of each rep to ensure that each rep is utilizing best practices. When a rep experiences difficulty, you are able to dissect the issue on a granular level to pinpoint the exact issue and work around to solve the problem.
While there are areas to improve, ultimately a decent software.
What do you like best about the product?
The integration with Salesforce. The ability to quickly create accounts in salesforce is an integral part to my day to day
What do you dislike about the product?
The email capture rate is too low. I'm not a fan of seeing the bounce rate of the emails I gather from Salesloft. Especially when they are labeled green and stil lbounce
What problems is the product solving and how is that benefiting you?
Ultimately solving (most of the time) the issue of finding and tracking prospects.
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