Salesloft
SalesloftReviews from AWS customer
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Client Partner Agency
What do you like best about the product?
Oureach to many contacts at the same time
What do you dislike about the product?
ThatI cannot reach out to my individual accounts. Its always a workaround
What problems is the product solving and how is that benefiting you?
Outreach to multiple contacts
Cadences
Cadences
easy to use
What do you like best about the product?
It's not very complicated to use as more features are added
What do you dislike about the product?
The error occurred very while submitting a new client details on the crm
What problems is the product solving and how is that benefiting you?
recently it was difficult to update the call but now it has more option to deposit the call.
Salesloft is an incredible tool to help prospect and book meetings.
What do you like best about the product?
I love the cadence feature, the conversation feature, the call studio where I can listen into calls, and the reporting style is phenominal.
What do you dislike about the product?
I wish it had better conversation intelligence.
What problems is the product solving and how is that benefiting you?
The are working to improve their conversation intelligence so that we don't go to GONG.
Sales Development Representative
What do you like best about the product?
The peace of mind salesloft provide. Salesloft allows me to exchange time lost for accelerating my lead generating and preperation. Saleloft really allows you to practice a work / life balance. Working remotely, I have peace of mind that I've hit my goals (keeping me accountable) and on track to hit my targets. With this relief it makes it easier to walk away from my computer and focus on my family. Given I work remotely, this has been a blessing.
What do you dislike about the product?
It could just be me and I just unaware of the process, however I wish it was easier to resend an email that bounced. There's certian criterias where Salesloft will automatically remove a lead from your cadence (which is great), however I wish there was a quick, easy way to put them back and onto the previous step, if I decided I want to continue pursuit.
What problems is the product solving and how is that benefiting you?
Salesloft eliminates the time lost determining how to proceed with leads and how to break down a work day.
I told our new Head of Sales Opts I couldn't do my job without Salesloft
What do you like best about the product?
Salesloft allows me to manage my deals, cadences, customer engagement and outreach all in one place. I like having the ablility to text my customers directly out of the system and run cadences on my customers. I also like the the rythm feature beacause it gives me the data to prioritize my deals and keep up with a running task list.
What do you dislike about the product?
I wish the search bar was more intuitive and would suggest or recognize when I am trying to type in a certain account name. I don't type it exactly right or miss a punctiation, it won't pull it up.
What problems is the product solving and how is that benefiting you?
Salesloft allows me to perform multiple sales tasks from one user interface, see previous emails and have visability to who is engaging with my content/datasheets and demos. Also, it automated the meeting scheduling process which saves me SO much time.
Great Outbound Tool
What do you like best about the product?
Easy to use and navigate. I like the time zones are listed.
What do you dislike about the product?
I honestly don't have any complaints. It's a great tool.
What problems is the product solving and how is that benefiting you?
It helps me manage my outbound calls and emails. The Google API is great.
Great for scaling outreach
What do you like best about the product?
I like being able to manage a sales pipeline and be able to retarget leads that have gone cold at scale. Helps to manage a larger pipeline.
What do you dislike about the product?
Some of the reminders are redundant or too frequent.
What problems is the product solving and how is that benefiting you?
Having cadences that work to outreach are easy to manage from this program
Easy to tool for salespeople to conduct prospecting
What do you like best about the product?
You can conduct prospecting faster, easily manage automate tasks, and track engagement
What do you dislike about the product?
The email open tracking can be very unreliable. It has trouble filtering out when I open my own emails
What problems is the product solving and how is that benefiting you?
Helping me build pipeline faster
Great for consistency
What do you like best about the product?
Salesloft is excellent for creating custom cadences and keeping track of your output and seeing what/who internally has communitcated.
What do you dislike about the product?
The new Rhythm product isn't very intuitive and lacks context
What problems is the product solving and how is that benefiting you?
Most important for solving organization and tracking. It's very beneficial to see what other team members have communicated in the past, especially if they have moved on. It's much easier to track and find emails than through outlook.
SalesLoft for SDR Teams
What do you like best about the product?
SalesLoft is easy to use and the intergration works fairly well as long as your SDR processes fit the industry norm - there is little to no customization on the platform to configure to the needs of processes outside of what is seen as standard.
I.e. SDR is assigned/creates a lead or contact and imports that lead or contact to SalesLoft. If a meeting is booked the lead is converted to create an opportunity (or opp created off of the contact). There can be some variability but if this process doesn't sound like yours - the reporting will give you little to no insights and theres not much that can be done.
For teams using a standard process, the reporting is strong and easy to build different views of the pre-built reports.
Great content database with how-to docs & rep-facing best practice docs.
I.e. SDR is assigned/creates a lead or contact and imports that lead or contact to SalesLoft. If a meeting is booked the lead is converted to create an opportunity (or opp created off of the contact). There can be some variability but if this process doesn't sound like yours - the reporting will give you little to no insights and theres not much that can be done.
For teams using a standard process, the reporting is strong and easy to build different views of the pre-built reports.
Great content database with how-to docs & rep-facing best practice docs.
What do you dislike about the product?
Support is highly variable based on deal-size for the company and realtively poor even when I was a liasion for a company paying for upwards of 50 user licenses. At my current company we're paying for less than 20 seats and it was extremely challenging to get a health check-in set up after proactively reaching out multiple times. Expect to use their well-built out resource database to figure out features and workflows yourself vs. being able to strategize 1v1 with an account team.
For prospects/customers without a direct line you do not have the ability to skip all call steps in the cadence which can be highly tedious for a sales reps workflow. This is one feature I enjoyed when managing a team using Groove.io.
No customization available on the homepage after SalesLofts introduction of 'Rhythm.' Rythm, SalesLoft's ai powered interface was launched to help reps work their tasks in priority order. In theory this is ideal but I haven't found it to be functioning well enough for all customers to have to use the updated interface. From my experiences, which may be just because of how my team works, it should still be in a pilot-stage or we should at least have the option to go back to the previous interface like toggling between SFDC lightning and Classic which was helpful in the beginning. Wish SalesLoft had set up trainings for existing customers or had an AM reach out to help support with a minor but important transition considering users of the platform are typically spending most of their day within it.
For prospects/customers without a direct line you do not have the ability to skip all call steps in the cadence which can be highly tedious for a sales reps workflow. This is one feature I enjoyed when managing a team using Groove.io.
No customization available on the homepage after SalesLofts introduction of 'Rhythm.' Rythm, SalesLoft's ai powered interface was launched to help reps work their tasks in priority order. In theory this is ideal but I haven't found it to be functioning well enough for all customers to have to use the updated interface. From my experiences, which may be just because of how my team works, it should still be in a pilot-stage or we should at least have the option to go back to the previous interface like toggling between SFDC lightning and Classic which was helpful in the beginning. Wish SalesLoft had set up trainings for existing customers or had an AM reach out to help support with a minor but important transition considering users of the platform are typically spending most of their day within it.
What problems is the product solving and how is that benefiting you?
SalesLoft does help reps work much more efficiently than they otherwise could in their day to day. Most who are evaluating from an Admin perspective cab recall dialing prospects 1 by 1 through a headset/down call lists. It helps operationalize the day to day of an SDR significantly and is well worth the cost of a platform. Most acceleration platforms will do this so evaluate all options. SalesLoft is a leader in the space and would be my most highly recommended for some companies, but I would recommend different sales acceleration platforms to others. Best to network and hear from admins & users in the space vs just going down a feature list and evaluating based solely on demos.
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