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Great way to keep a sales team engaged in activity
What do you like best about the product?
The live call listening feature is great and the analytics and standardized reporting make metric driven contests simple to run. The support team is amazing. Very quick to turn around on issues and incredibly responsive. And they are very transparent with their road map and have been able to fulfill all of my "want" items that were not live when I first got the system. They provide great continuous training and also are willing to give best practice sessions to teams that could use some technique coaching. The voicemail dropper allows the team to increase their overall reach without sounding too canned in the message. The integration with video messaging allows a next level of personal touch to the prospects.
What do you dislike about the product?
Some clunkiness with our SSO integration but there are some easy workarounds on that.
What problems is the product solving and how is that benefiting you?
We have been able to streamline and standardize both process and messaging for the Inside Sales team. SalesLoft was a game changer for the Inside Sales team to allow them visibility into their process as well as an easy way to share best practice on the communications made with prospects.
Recommendations to others considering the product:
Great product to empower your sales team while being able to share what they are doing quickly with the Executive team.
Salesforce is pretty good easy to use
What do you like best about the product?
Tracking e-mails follow up storing contact information close date probability of closing how many months and percentage assigning roles etc.
What do you dislike about the product?
The time it takes to enter time consuming
What problems is the product solving and how is that benefiting you?
Once entered its easy to follow up with client setting follow up dates
Couldn't be happier.
What do you like best about the product?
My follow reply rates have gone through the roof, I'm able to follow up with prospects easily, and the Vidyard integration is awesome. Making templates and cadences are easy. Keeping track of when the prospect opens my email and seeing the links they are clicking on are helpful with my follow up too.
What do you dislike about the product?
OOO replies stay in a cadence. It would be useful if I was able to have them automatically removed from a cadence because of an OO reply or if the was an easier way to pause or push back a scheduled task.
What problems is the product solving and how is that benefiting you?
We are now able to follow up with prospects that haven't replied to a first email in a timely manner. Our reply rates went way up. Email prospecting is a much smoother process. Easy to keep track of who we're reaching out to. When a prospect opens an email or clicks on a link we know right when it happens and what they are opening, which helps with follow up.
Recommendations to others considering the product:
Just go with them already.
10'/10
What do you like best about the product?
User interface is extremely easy to follow, support teams are consistently available and thorough in answering any questions that come up. Salesloft actually adapts to what their customers want/need. The platform is constantly improving- and I'm always kept in the loop about new product changes.
What do you dislike about the product?
Sometimes I like to add steps to my cadence AFTER the cadence is complete. Re-adding the same people to my cadence can sometimes be messy if you don't keep up with marking prospects who are NOT interested as "Do Not Contact". Just wish it was easier to see the the activity history without actually clicking into the person's profile.
What problems is the product solving and how is that benefiting you?
Salesloft solves the business problem of time management and customer service. I can connect with my prospects in a personable, casual, yet effective way because of Salesloft.
Great product - Even better customer support
What do you like best about the product?
- Top tier customer support. I've typically gotten a response within a half hour... and I'll get responses off hours too.
- Constant updates for new features. They're really good new features too, with integrations with multiple other products. They also have an Idea Exchange to vote for new features and updates.
- Very easy to use. The UI is pretty intuitive and my team can fly through contacts when emailing/calling.
- Constant updates for new features. They're really good new features too, with integrations with multiple other products. They also have an Idea Exchange to vote for new features and updates.
- Very easy to use. The UI is pretty intuitive and my team can fly through contacts when emailing/calling.
What do you dislike about the product?
I only have one gripe, which is that sometimes you have to be intimately familiar with the UI to get certain things done. For example, it takes some experience and a roundabout way to select all the People in a Cadence and skip their next step. It's not a difficult thing to do, but it's just not obvious.
What problems is the product solving and how is that benefiting you?
Scaling a prospecting team. A product like Salesloft is table stakes for an SDR team. There is simply no other way to email, call, and track prospecting activity in a scaleable manner without a product like this.
Helps train for a better Sales Development Team
What do you like best about the product?
The call recording and listen-live features are immense in helping train SDRs to make better calls.
What do you dislike about the product?
Lots of clicking and loading new pages sometimes takes forever to do repetitive tasks.
What problems is the product solving and how is that benefiting you?
It helps us identify why some of our calls are not turning into Booked Meetings. Our SDR Manager analyzes calls from each SDR where they listen to their calls together and point how they can improve. Using Salesloft has made a noticeable impact on the performance of our pipeline.
Recommendations to others considering the product:
Make sure your Salesforce instance is set up correctly and ensure you have a written process of how SDRs/users need to log data for each call in order to continue keeping accurate data.
Salesloft saves me a ton of time sending hundreds of emails a day
What do you like best about the product?
I like that I can schedule up to 200 emails in about 5-10 minutes.
What do you dislike about the product?
I dislike that Salesloft prospector was discontinued, but that isn't a fault of the program. Uploading leads viz CSV is a little tedious but not deal-breaking.
What problems is the product solving and how is that benefiting you?
I am solving the issue of time management and step by step flow of leads through a cadence
SalesLoft has helped bring structure and scalability to our sales prospecting
What do you like best about the product?
Easy to use and set up. Allows for easily completing tasks for maximum efficiency
What do you dislike about the product?
Report still needs work (from a managerial level) and transferring cadences to other reps is a bit clunky
What problems is the product solving and how is that benefiting you?
Prospecting has become much for efficient and scalable for growth! We can easily report and sales rep activity
Great Sales Productivity Tool - Needs to be Closely Managed
What do you like best about the product?
Salesloft has allowed our SDRs to dramatically increase the number of activities that they are able to complete in a day. This has allowed us to scale our business rapidly, and devote more SDR time to prospecting, while still maintaining great follow-up on our inbound leads.
What do you dislike about the product?
The ability to templatize emails makes it critically important that leaders actively control what their SDRs are sending out to prospects. When an SDR is using a bad template in Salesloft, they are able to send that inaccurate or impersonal message out to market at scale. This can have very negative effects for your business.
What problems is the product solving and how is that benefiting you?
Salesloft allows our SDRs to follow-up on a tremendous amount of leads. The email automation and voicemail-dropping capabilities make it so SDRs do not have to spend time in their day writing or cloning the same email and they don't have to waste time making a voicemail when they can easily drop a recorded version.
Previous SalesLoft User
What do you like best about the product?
Ability to create structured cadences or contact patterns for different target lists
Saved and customize email templates
Dynamic fields in emails
Delaying the sending of email drip campaigns
A/B Testing of emails
Ability to see/collaborate with team by viewing their cadences, campaigns and the subsequent metrics
Integration with SalesForce
Saved and customize email templates
Dynamic fields in emails
Delaying the sending of email drip campaigns
A/B Testing of emails
Ability to see/collaborate with team by viewing their cadences, campaigns and the subsequent metrics
Integration with SalesForce
What do you dislike about the product?
At times the email tracking code/methodology that was attached to each email would cause the email to be blocked by spam
In a similar light, "clicks" and "opens" were at times misrepresented (recorded clicks and opens in common data centers around the country)
Format of the finished email product (does not look native to Outlook/Gmail)
In a similar light, "clicks" and "opens" were at times misrepresented (recorded clicks and opens in common data centers around the country)
Format of the finished email product (does not look native to Outlook/Gmail)
What problems is the product solving and how is that benefiting you?
Engaging leads and current customers with a set process and methodology (cadences)
Creating customizable templates that can be shared and use throughout our team
Allowed us to ensure that leads are contacted regularly in multiple forms (especially sending mass emails)
Creating customizable templates that can be shared and use throughout our team
Allowed us to ensure that leads are contacted regularly in multiple forms (especially sending mass emails)
Recommendations to others considering the product:
Dig deeper into how emails are tracked to ensure that you understand the risks with spam filters and others
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