Salesloft
SalesloftReviews from AWS customer
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Very much enjoy working with Jordan Baer & the Salesloft Team
What do you like best about the product?
The best part of working with Salesloft is our relationship with Jordan Baer. He is extremely helpful, can talk high-level as well getting into the weeds with details. He makes himself available to everyone on the team, whether director or SDR, no matter what the experience level. Out of all the vendors we have, our relationship with Jordan is the gold standard by which we compare other vendor-relationships.
What do you dislike about the product?
cadence template still has not been rolled out
What problems is the product solving and how is that benefiting you?
We are a team of 9 SDR's, heavily focused on outbound dialing into a list of accounts. We are dialing anywhere from 75 to 100 times, depending upon tenure. We call into marketing, IT/technology/engineering, human resources, and procurement trying to book meetings with people who are director-level or above. Our cadences are a combination of five calls, four emails and one LinkedIn outreach. Salesloft helps us organize the tasks we need to do to process 200 leads at any given two-week cadence. We find it extremely helpful to use.
Great Structure for Contact Canpaigns
What do you like best about the product?
SalesLoft specializes in creating Cadences for structuring and streamlining contact plans. It has tools for adding contacts and creating great timing along with reminders for continued contact with prospect so they don't fall into the back burner.
What do you dislike about the product?
Some of the contact export and importing is clunky due to how contacts are managed within the system. There should be more freedom to edit, customize, and organize how contacts are handled once added. There could be more visibility into that area as well.
What problems is the product solving and how is that benefiting you?
SaleLoft is a great tool to combine with Salesforce to enable Click-to-call along with creating more organized contact plans.
Salesloft- Sales insights and analytics
What do you like best about the product?
Ability to see who opened emails and have more targeted information on customers.
What do you dislike about the product?
not enough templates/ targeting emails
What problems is the product solving and how is that benefiting you?
targeted mass emails
ability for scheduled follow up emails
ability for scheduled follow up emails
Recommendations to others considering the product:
Great tool for email campaigns for targeted customers
Must-have Salesforce Add-on for any inside sales team!
What do you like best about the product?
Salesloft organizes your day based on difference sets of "Cadences" that you create. It integrates with Salesforce, Office 365/Exchange, and DiscoverOrg. It offers insights into particular targets by leveraging integrated data-points Owler, InsideView, and - my personal favorite - CrystalKnows.com DiSC personality profiles. Truly one of the most impactful and impressive Salesforce add-ons I've seen to date. Includes easy-to-setup e-mail templates. Also allows leaving pre-recorded voicemails while you go on to the next call.
What do you dislike about the product?
There is not a dedicated button to pull the Personality insights from the contact screen, you must start composing an e-mail before the button appears. Additionally, there should be closer integration with LinkedIn and connecting/InMailing with people (including templated connection request messages and canned InMail messages) in addition to some additional customization when building out a Cadence. There should be better support for displaying scripts during Cadence Steps as well.
What problems is the product solving and how is that benefiting you?
Drastically improved efficiency and effectiveness of Inside Sales reps. I only wish I'd known about this sooner!
Recommendations to others considering the product:
Be sure you go through the full demo so you understand what all it can do. There are a LOT of hidden gems you may not find if you go at it alone.
Finally! an SDR management tool they love to use.
What do you like best about the product?
Cadences are great and easy to create. Our team loves how proactive they allow them to be without going crazy with calendar appointments and reminders.
What do you dislike about the product?
They need to add Inbound Call Routing and then the solution would be a clear 10+
What problems is the product solving and how is that benefiting you?
SDR management, reporting, and lead nurturing. We are realizing more sales touches in less time that result in successful interactions.
Recommendations to others considering the product:
Define your cadences and lead status' in advance-- take the time to really think this through. It makes the implementation process much better.
Augmented sales engagement platform
What do you like best about the product?
There are a lot of features that help our sales team with their prospecting activities. CrystalKnows is pretty scary how accurate it is. Cadence also allows our team to seamlessly create repeatable processes. Support has also been exceptional.
What do you dislike about the product?
We've had some issues with customization. In particular, some of our users wanted to personalize the font and look of their outbound emails. We had to work with their support team but we're still limited to a default font for the entire team.
What problems is the product solving and how is that benefiting you?
Sales engagement, sales prospecting. Salesloft has enabled us to more effectively implement a standardized process.
Recommendations to others considering the product:
The platform is fairly intuitive to navigate. However, some areas will need the assistance of their support.
Easy platform to learn on
What do you like best about the product?
New to sales, SalesLoft was simple and also very intuitive. I liked a lot of the editing features and track-ability.
What do you dislike about the product?
It sometimes was glitchy and as our needs grew larger it was difficult to scale with.
What problems is the product solving and how is that benefiting you?
We stopped using SalesLoft and I miss it lots
Transformational Technology!
What do you like best about the product?
Salesloft automates what successful reps do regularly. Cadences are a series of steps that a salesperson takes a prospect through. Hit someone up too many times, they'll block you. Don't contact them enough, you'll never get anything sold. Salesloft enables reps to strike that balance just right and gives you all the tools you need to log everything in SFDC automatically. It also has a ton of really cool features out of the bag, like analytics on how to talk to your prospect and pertinent information that they should respond to. For managers it gives you a dashboard to track daily KPI's. Without Salesloft managers are flying blind, and reps are flying unorganized! It's a MUST HAVE!
What do you dislike about the product?
There isn't anything about this tech that I don't like. There are areas for R&D that I think the company should pursue, but no "warts" that I've found in working with the tech for 2+ years.
What problems is the product solving and how is that benefiting you?
The problems we solved as a business were around visibility into what reps do during their day. Analytics on the blend of emails, cold calls and social hits each rep does helps me to understand how to coach them better.
Benefits include 13 people sending out 300,000 highly targeted prospecting actives per quarter. We ramped an entire team of new salespeople at once, this tech helped greatly in meeting that challenge.
Benefits include 13 people sending out 300,000 highly targeted prospecting actives per quarter. We ramped an entire team of new salespeople at once, this tech helped greatly in meeting that challenge.
Recommendations to others considering the product:
Do it.
Great concept. Problems with the backend and with CS
What do you like best about the product?
Love the cadences and the caller and how we can rip through contacts
What do you dislike about the product?
Needed to put in fake emails to match with a company. The SFDC deleted and erased information. Customer service was slow to respond and gave advice that resulted in columns of data being deleted.
What problems is the product solving and how is that benefiting you?
Love the concept just not happy with some parts of it which ruined the experience for us
Recommendations to others considering the product:
Just see if it is a fit for you. Lots of competition don't just choose this one because the marketing the best of the bunch
Salesloft
What do you like best about the product?
Ease of making a starting email campaigns, extensions built into gmail and salesforce. The ability to make "team" or "individual" email templates. Ability to add variants and A/B test messaging.
What do you dislike about the product?
Support- not very helpful, constantly blames the reason for errors or mistakes happening on your email server, which they aren't connected or "sending signals" so automating steps and emailing your maximum amount of people per day can be tricky. I have locked my Gmail account a few times and the only help I receive is an explanation of what they see the server doing on their end.
Tagging- The tagging feature needs to be improved to move easily slice and dice contacts into multiple new cadences very quickly.
Tagging- The tagging feature needs to be improved to move easily slice and dice contacts into multiple new cadences very quickly.
What problems is the product solving and how is that benefiting you?
Lead Generation, Sales Intelligence
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