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Salesloft

Salesloft

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External reviews

3,956 reviews
from and

External reviews are not included in the AWS star rating for the product.


    John R.

Amazing Tool for Prospecting -- A must have!

  • September 29, 2017
  • Review provided by G2

What do you like best about the product?
SalesLoft (Cadence) is an amazing tool. I have used it at 2 different companies, and I wouldn't go to a new company in sales without it!

It helps tremendously in organizing prospecting and outreach with easy to use templates and has a great integration with SFDC!
What do you dislike about the product?
Inserting images into cadence emails has been challenging in the past, however, they came up with a new update recently to make it slightly easier.

Sometimes I have heard outreach emails getting trapped in SPAM folders
What problems is the product solving and how is that benefiting you?
Organized quick way to prospect a wide audience with a personalized approach.
Recommendations to others considering the product:
This is a must have for any sales organizations that are trying to scale through outbound prospecting!


    Eric S.

Great tool and expanding to cover the whole sales engine

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
Salesloft makes prospecting so much easier. I'll regularly pull cold lists to prospect, and with Salesloft I can create a cadence once, upload my list, and batch send out all the emails. I'll knock out 200 at a time in a matter of seconds. Setting up the cadences and templates initially is also very easy. Took me maybe 20-25 minutes for a 5-touch cadence. So every few days, the next step rolls around, and I just have to click the "send all" button and everything goes. You can schedule this to happen automatically, however we chose not to use that feature at this time.

Update: We've expanded our use of Salesloft considerably. We now have their Deals module, which is hands down the best pipeline management tool on the market. It saves my reps on average 45-60 minutes a day just managing their opportunities. We are also starting to implement their Conversations module, which will give us the ability to record, transcribe, search, etc calls.

Salesloft is quickly becoming the main tool needed for everything related to the sales funnel and they are doing a great job with it!
What do you dislike about the product?
The "open" tracking isn't the best, but none of them are. They work by firing an invisible pixel and when that image is loaded, it counts as an open. Problem is, when I am looking through my sent items in my email, it's firing that pixel and giving a false positive on the opens. Not a huge deal, but wish it was better. The replies are the most important metric anyhow.

I do wish support was faster to respond. We don't have a lot of issues at all, but when they pop up, it takes a few days to get resolved.
What problems is the product solving and how is that benefiting you?
Lack of time for prospecting. We went from prospecting 10-15 new companies a day each, to literally hundreds. When I find a new list, I only make sure no customers are on it, then I upload and send to the rest. Doesn't matter if the email is bad. If it bounces, they'll remove it from the cadence anyway. It saves me a TON of time.

Also wasting a ton of time managing opportunities. Salesforce is slow and requires a lot of clicks. Salesloft puts it all on one screen and makes it easy.
Recommendations to others considering the product:
I'd buy it for any team I managed who needs to do prospecting and opportunity management.


    Internet

Great tool for tracking and organizing outreach.

  • September 25, 2017
  • Review provided by G2

What do you like best about the product?
I really like setting up different email Cadences for different approaches. You can customize steps between emailing and calling. It makes it easy to handle small creative outreach or mass merging and you never lose your place.
What do you dislike about the product?
The tracking feature is really useful but I dislike having to take the extra step of importing contacts that I want to track into Salesforce if they are not previously in a cadence. If there was an easier way to have all contacts automatically imported it would be an even better tool.
What problems is the product solving and how is that benefiting you?
Salesloft helps you track how effective your sales outreach is. The tracking and analytics behind the emails you send help to give you an insight to how your prospect is responding whether they reply or not.
Recommendations to others considering the product:
A lot of email tools are very similar. Yesware and Salesloft are both prevalent in my workplace. My recommendation is assess the features and how your sales team functions. Salesloft's only difference from Yesware, as far as I know, is the ability to track calls. I find this very valuable not only for productivity monitoring but also as a resource to go back and listen to these calls. You may uncover new information, other team members who work with the account can reference them, or you can use them for training.


    Marketing and Advertising

Good Cadence Platform

  • September 15, 2017
  • Review provided by G2

What do you like best about the product?
Automating out-reach efforts and getting views on engagement metrics
What do you dislike about the product?
See 'bugs' here and there with the gmail plugins.
What problems is the product solving and how is that benefiting you?
Sales out-reach and streamlining cadence strategies across team members
Recommendations to others considering the product:
Easy platform to build effective targeting strategies once you understand workflows


    Computer Software

Very handy in managing email correspondences as long as your volume isn't too high

  • September 15, 2017
  • Review provided by G2

What do you like best about the product?
Scheduling prospects to pass through a Cadence's email pipeline is incredibly time same saving.

Easy to use.

Minimal interface.
What do you dislike about the product?
The analytics capabilities of SalesLoft are limited at best. It is not possible as of yet to export a report of email activity on the account level. This will be a turn off if your trying to measure the ROI of an ABM strategy.
What problems is the product solving and how is that benefiting you?
Our SRs use it to get meetings.


    Marketing and Advertising

Overall good

  • September 15, 2017
  • Review provided by G2

What do you like best about the product?
The simplicity of cadences. Once you build them and upload the contacts you can reach a lot more people than with other programs I've used.
What do you dislike about the product?
I wish there was an ability to load contacts into a cadence from Salesforce from the same company but have them start step 1 on different days.
What problems is the product solving and how is that benefiting you?
Productivity


    Ken E.

Excellent customer experience and support from SaleLoft

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
I have worked with many manufacturers and vendors through the years, but I without question put SalesLoft at the top when it comes to customer support, customer experience and most importantly business integrity.

I want to specifically reference Katie Rogers, Nicole Erickson, and Tyler Durden as exception representation on behalf of SaleLoft. There dedication and follow up is unparalleled.
What do you dislike about the product?
I wish we could do more with SalesLoft but unfortunately we have technological limits.
What problems is the product solving and how is that benefiting you?
They have been helping is to solve a problem we have with Google Mail (which is not SalesLoft's fault), They are incredible in trying to keep us operational!!!


    Jeff C.

Easy to use and great customer service!

  • September 13, 2017
  • Review provided by G2

What do you like best about the product?
SalesLoft is equipped with a super smart CEO in Kyle Porter whom I have seen speak in person multiple times. From top down this organization is packed with great employees backing a great platform. From the implementation process to the ease of use of the end product, my experience has been well above par.
What do you dislike about the product?
Had a couple of hic-cups to kick things off in the first week of use, but their support team was on top of the requests super quick and ironed out all the wrinkles within 2 hours of both requests.
What problems is the product solving and how is that benefiting you?
SalesLoft allows our BDR's to implement cadence outreach to identified prospects from our in-house a.i. platform. With the easy to use dashboards that collates data we can readily identify patterns that are positive and patterns that are negative to help make sharper, smarter decisions of when (and how) to perform future outreach initiatives to further drive additional success.
Recommendations to others considering the product:
Very well worth it!


    Computer Software

My Salesloft experience.

  • September 13, 2017
  • Review provided by G2

What do you like best about the product?
I love the ability to create, update & execute cadences.
What do you dislike about the product?
I wish that I could update my next step & next step due dat fields in Salesforce from Salesloft.
What problems is the product solving and how is that benefiting you?
I'm making my SDR team more effective by having cadences built out & in place. We're not wasting time sending one-off emails.


    Mallory B.

Makes my life so much easier!

  • September 05, 2017
  • Review provided by G2

What do you like best about the product?
SalesLoft helps me create a cadence for my contacts and then stick to the timing that I've pre-selected. This means I have fewer calendar reminders in my day, and I can go to one place for all the cadences that I'm running. I can borrow language from my colleagues and see at a glance which contacts are engaging with my content.
What do you dislike about the product?
I wish that I could pull up my colleagues' email cadence and copy them to my own templates instead of having to toggle from the team cadence page back to the cadence that I'm trying to create. This would be either a "split screen" view or a button that says "Copy to my Templates".
What problems is the product solving and how is that benefiting you?
I use SalesLoft as part of my sales role at a software company. This makes it easy to upload or import a list of contacts and reach out to them at scale with far less manual work.
Recommendations to others considering the product:
Think about your use case and current pain points - are you trying to reach out at scale? Is it hard for your business development team to stick to their outreach metrics? SalesLoft will make it easier to target the groups you're most interested in - in a systematic way.