Salesloft
SalesloftReviews from AWS customer
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Great tool for Sales Development
What do you like best about the product?
Using cadences makes everything easy and efficient
Call dialer allows you to more than double your call volume
Analytics are great for tracking everything
Integration with email and SFDC are great
Ability to see who has viewed and clicked on your emails
Call dialer allows you to more than double your call volume
Analytics are great for tracking everything
Integration with email and SFDC are great
Ability to see who has viewed and clicked on your emails
What do you dislike about the product?
So for everything has been going great. There were a few problems with the platform running slow and the dialer not working. However, the problem did not last more than 30 min. and you can subscribe to updates to see what is going on if there are any problems.
What problems is the product solving and how is that benefiting you?
Salesloft is allowing our company to track the analytics of our sales development team to see what is working for us and what is not. It also allows us to reach the volume of outbound prospecting we need, as well as staying organized in the process.
A huge benefit I have realized is the call analytics which will show you what the best time of day is to call your prospects according to your data.
A huge benefit I have realized is the call analytics which will show you what the best time of day is to call your prospects according to your data.
Recommendations to others considering the product:
DiscoverOrg and Rainking are good tools to use with Salesloft
Makes my life easier + great customer service
What do you like best about the product?
The SalesLoft family is incredible. Every account manager or employee we've met has been prompt, friendly and provided immediate service when we needed it. The interface itself is simple and easy to share across our teams. Easily saves me 6+ hours a week on email alone not to mention the analytics provided to guide new processes for us. Plus the continued education and content provided is top notch.
What do you dislike about the product?
Occasionally the interface gets wonky in between updates--pretty normal stuff.
What problems is the product solving and how is that benefiting you?
- Sales cycle and closing rates
- Sales analytics and feedback
- Email correspondence and biz dev
- Prospect communication and follow up
- Sales analytics and feedback
- Email correspondence and biz dev
- Prospect communication and follow up
Recommendations to others considering the product:
- Take advantage of the team and resources they provide
- Have one person get to know the software well--I recommend going to visit in ATL if possible and then have this person be your point of reference for questions, training, etc.
- Have one person get to know the software well--I recommend going to visit in ATL if possible and then have this person be your point of reference for questions, training, etc.
Noteninja Review
What do you like best about the product?
Transcribing allows for ease of typing notes - don't have to type which is slow.
What do you dislike about the product?
Unintuitive software at times - makes it hard to understand for those that don't use tech as much.
What problems is the product solving and how is that benefiting you?
Transcription of notes mainly...allows me to write down what customer wants exactly.
Salesloft - great idea, needs better features/functionality
What do you like best about the product?
What I like most about Salesloft is the ability to click to call very easily. Makes working from home (with no access to a phone) very convenient!
What do you dislike about the product?
LOTS of issues with the connectivity on a daily basis (prospects will pick up but can't hear me sometimes)
What problems is the product solving and how is that benefiting you?
Salesloft provides ability to group prospects by category for calling and emailing. It makes it very easy to send out and customize mass emails.
New user moving through on-boarding
What do you like best about the product?
Call recording is working great! Appreciate the ability to manipulate the recording to move forward and back for coaching.
What do you dislike about the product?
length of time to resolve initail issues
What problems is the product solving and how is that benefiting you?
Dialer functionality to expedite calls, with call recording for coaching and training. Email tracking, notifcation and a call cadence automation. .
Recommendations to others considering the product:
Beware of the support system.
just keeps getting better
What do you like best about the product?
When we began using SalesLoft I was, admittedly, a bit skeptical of another tool, another dashboard, another something to learn, etc. After all, I'm a little older and a LOT set in my ways. What I continue to find, though, is value. I'm beginning to feel more organized, I've become more successful in accomplishing my goals, and the insights are helping me fine tune my approach. The platform is helping me think differently and become more effective. Kudos to the entire SalesLoft team.
What do you dislike about the product?
Honestly, I can't think of anything I dislike.
What problems is the product solving and how is that benefiting you?
We were looking for a way to provide respectful and consistent outreach to a somewhat niche group of prospects. I'm finding ways to generate more effective activity without inundating some people and ignoring others.
Recommendations to others considering the product:
Take a close look. So far SalesLoft has delivered all that was promised.
great way to keep on track and stay productive
What do you like best about the product?
I like the simplicity of creating templates along with the dynamic fields. This allows for sharing templates with your team as well.
What do you dislike about the product?
The analytics are not as extensive or comprehensive as much as I would like.
What problems is the product solving and how is that benefiting you?
Sales email campaigns that allows for personalized touches to your top accounts. Great for ABM strategy!
Good Tool for inside sales teams
What do you like best about the product?
The ability to semi-automate email blasts and sync across Salesforce
What do you dislike about the product?
Like any email tracking tech, I wish there was more insight into the actual open rate. Sometimes I'd see an email opened 40 times in a day and just have to assume it was being forwarded
What problems is the product solving and how is that benefiting you?
I used SalesLoft as the primary platform for our inside sales rep. We used it entirely to generate leads and have been successful in doing so.
The best tool for targeted sales-driven messaging
What do you like best about the product?
The way that SalesLoft lets you create templates and snippets allows you to really personalize your messages at scale. There are some phrases salespeople end up using over and over again and being able to quickly customize those phrases for a specific prospect really saves a lot of time. The Cadences are also a great way to make sure that messaging is standardized across sales teams while also making getting your daily tasks done convenient.
What do you dislike about the product?
Sometimes there are some glitches with using SalesLoft in Salesforce, particularly in Lightning. I've had a few issues where the dial-out function would not work in Salesforce, but worked just fine in SalesLoft. I also have a nitpicky thing about the UI when trying to work in SalesLoft versus using it in Gmail. When I'm going through a Cadence and the email or phone card pops up, it blocks all of the recent activity so I can't see what happened quickly to reference it if I need to.
What problems is the product solving and how is that benefiting you?
SalesLoft is letting me create my own email campaigns to reach out to customers and prospects in ways that previously required expertise with Marketing Automation tools. It's also useful because it logs all of my activities in Salesforce. Knowing which of my prospects has read my emails and clicked through on the links I've included in emails lets me reach out immediately while my company is top of mind.
Broken Beauty Backwards UX
What do you like best about the product?
Salesloft's Salesforce integration and ability to run a call down cadence with contact profiles visible is a time saver. Email templates accessible in Salesforce with one click.
What do you dislike about the product?
Where to start... The seemingly beautiful UI actually has highly unintuitive functionality and a surprisingly poor UX, in function. Email tracking is poor at best and cannot sort out views from your own IP address (e.g your own views will trigger a notification), and views and clicks cannot easily be used to generate a task or run additional activities. This makes their analytics highly inaccurate and along with no drill down function or granularity, impossible to use in an actionable manner. The Salesloft team has created a manual workaround using a "Team Cadence" and a custom rule, but this is a poor solution fix. Moreover, the product breaks frequently and the Salesloft team pushes out changes and updates that are poorly designed and limit the product. E.g. one day I was no longer able to adjust the status of prospects on a large list of contacts, and found out that a limit was imposed arbitrarily due to a 'product enhancement'; while the Salesloft team was quick to revert the change, this is indicative of the types of disruptions their engineering changes and product enhancements cause on a regular basis. Although there have been many updates as of late, none of them provide any attributable benefit and actually have caused further issues or encumber our use and the very intent in using Salesloft.
What problems is the product solving and how is that benefiting you?
Sales and Marketing tool for email and call efficiency. Benefits? Allows for rapid call down of a contact list. Also, it's nice to have a repository of email templates to use in a rapid manner, with one click of a button when the feature is working properly... Overall, Salesloft's benefit to me as a user has been added frustration. Perhaps Saleloft presents an easier way to mail merge than Word and Outlook, but with it's poor UX and other frequent issues, I'd assume go with another tool or revert to older, manual methods.
Recommendations to others considering the product:
Sales loft may be well suited to smaller teams with a focused customer or prospect base. Negotiate your contracts and stay in close contact with support and your representatives at Salesloft, as their support will be critical for the success of your implementation and use of Salesloft. Although I have given Salesloft a poor review, their sales and support team have been quick to triage issues.
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