Salesloft
SalesloftReviews from AWS customer
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3,956 reviews
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Great for single threaded outreach
What do you like best about the product?
SalesLoft is great for the campaigns that are straightforward and emulate marketing automation. We used them to easily to rep led event outreach.
What do you dislike about the product?
SalesLoft seemed rigid when it came to multithreading outreach. You were unable to easily see in SFDC what was already in SalesLoft until you went to put them in SalesLoft.
What problems is the product solving and how is that benefiting you?
We were using them as an email tool and dialer.
Great Automation Product
What do you like best about the product?
I love the ability to automate workflows and cadences to ensure SLAs are being met and SDRs time is being used as effectively as possible.
What do you dislike about the product?
Would be nice if more reporting was in app.
What problems is the product solving and how is that benefiting you?
SDR inbound/outbound cadences.
Director of Sales
What do you like best about the product?
The team- there's lots of technology on the market for demo/meeting recording. The reason we went with NoteNinja is that unlike the other vendors in the space, they operate like a partner and genuinely care about our success.
What do you dislike about the product?
nothing so far. I am sure there is a feature here or there that could be better, but we aren't too worried about that.
What problems is the product solving and how is that benefiting you?
Training and coaching for customer-facing calls. Noteninja has allowed us to record our calls easily and go back and listen to them. This is helping us train and coach our sales team to be more solutions oriented and customer-first in their approach.
Recommendations to others considering the product:
if you want a partner, go with Noteninja
Just went through team training with Salesloft
What do you like best about the product?
Helps create a workflow for sales team!. Thanks!
What do you dislike about the product?
Can’t find anything I dislike..started implementing this month
What problems is the product solving and how is that benefiting you?
Prospecting new leads, generate more sales
Recommendations to others considering the product:
Anyone in sales, especially companies trying to sell products
The Best Sales Engagement Tool for a Salesforce-centric Workflow
What do you like best about the product?
Ease of use/adoption, SFDC integration, 3rd party integrations (Sigstr, LinkedIn Navigator, etc), analytics, automation rules.
We also had a great sales experience with the SalesLoft team.
We also had a great sales experience with the SalesLoft team.
What do you dislike about the product?
Data management, user management, no inbound call routing (except for returned calls)
What problems is the product solving and how is that benefiting you?
SalesLoft enables our business development team to provide meaningful, personalized interactions at scale with our customers and prospects. Historically, reps relied on manual task creation for every step in the outreach process, adding unnecessary time and negatively impacting the employee experience. We were also lacking full prescriptive control over our email templates and content.
Now our subject matter experts, veteran reps, and managers supply outreach frameworks (what SalesLoft calls Cadences) directly to our teams. On top of that, we have access to a new level of analytics across content created organically by different teams. If one rep in London creates a killer email template with a massive reply rate, we can identify that template and then roll it out to the rest of the EMEA team to A/B test improvements.
In our vendor analysis, we found that SalesLoft beat out the competition on two points that were important to us: friendly UI and a Salesforce-conscious product design. The platform was easy to roll out and well adopted because it "layers" very well on top of Salesforce. We have a sophisticated SFDC org with lots of customization. We couldn't afford to pull users out of that interface and drop them completely into a 3rd party tool. Essentially, SalesLoft is like an omnipresent sales assistant that keeps everyone on task while syncing all relevant data to SFDC in the background.
SalesLoft does have shortcomings. As a secondary database with a bi-directional sync, SalesLoft requires an additional level of data management outside of SFDC. You need to account for de-duplication, user permissions, person-to-account relationships, etc. There are also a number of administrative improvements that could be made, especially in terms of user offboarding, which is currently a manual process. User permissions are also less fine-grained than others in this space. Finally, SalesLoft would benefit from adding inbound call routing functionality.
Overall we're very happy with SalesLoft. We've seen a top line increase in outreach activity, booked appointments, and employee satisfaction, in addition to more consistency in our SLAs with marketing.
Now our subject matter experts, veteran reps, and managers supply outreach frameworks (what SalesLoft calls Cadences) directly to our teams. On top of that, we have access to a new level of analytics across content created organically by different teams. If one rep in London creates a killer email template with a massive reply rate, we can identify that template and then roll it out to the rest of the EMEA team to A/B test improvements.
In our vendor analysis, we found that SalesLoft beat out the competition on two points that were important to us: friendly UI and a Salesforce-conscious product design. The platform was easy to roll out and well adopted because it "layers" very well on top of Salesforce. We have a sophisticated SFDC org with lots of customization. We couldn't afford to pull users out of that interface and drop them completely into a 3rd party tool. Essentially, SalesLoft is like an omnipresent sales assistant that keeps everyone on task while syncing all relevant data to SFDC in the background.
SalesLoft does have shortcomings. As a secondary database with a bi-directional sync, SalesLoft requires an additional level of data management outside of SFDC. You need to account for de-duplication, user permissions, person-to-account relationships, etc. There are also a number of administrative improvements that could be made, especially in terms of user offboarding, which is currently a manual process. User permissions are also less fine-grained than others in this space. Finally, SalesLoft would benefit from adding inbound call routing functionality.
Overall we're very happy with SalesLoft. We've seen a top line increase in outreach activity, booked appointments, and employee satisfaction, in addition to more consistency in our SLAs with marketing.
Recommendations to others considering the product:
Go for a pilot! The SalesLoft team does a great job of managing the evaluation process and helping you define success criteria.
Effective BDR tool
What do you like best about the product?
Cadences really help drive BDR success.
What do you dislike about the product?
There aren't any prepackages cadences to use. Requires a lot of setup time to have cadences running
What problems is the product solving and how is that benefiting you?
Salesloft is great for the Biz Dev team to get in front of prospects and current customers who haven’t worked with us in some time.
Recommendations to others considering the product:
prebuilt cadences
Love it
What do you like best about the product?
Easy to use. Great way to create cadences and email campaigns. Mass and automated email outreach. Outbound call track and recording. Tracks and notifies on email opens, clicks, and forwards. Helps with timely follow-ups. Data and analytics tracking and viewing on calls/emails.
What do you dislike about the product?
If you view an email you sent it will track and send notification that the prospect opened.
What problems is the product solving and how is that benefiting you?
Sales intelligence, follow-ups, automated email outreach.
Barely Works
What do you like best about the product?
How it integrates with salesforce. It's great to pull in data directly from where everyone keeps it. I also appreciate the analytics about email blasts and the cadence feature.
What do you dislike about the product?
UI is very poorly developed. Many many errors and page refreshes. Auto-genned emails that have different "to" fields than they do for the name inside the email. Constant reloads required. Integrates very poorly with salesforce because you can only import contacts with phone numbers. "LinkedIn" button on contacts doesn't work, it just refreshes the page. You can't bulk cancel emails.
If you go to add contacts to a cadence, and you get to the bottom of page one and page two you have to start over
If you go to add contacts to a cadence, and you get to the bottom of page one and page two you have to start over
What problems is the product solving and how is that benefiting you?
none. The salesloft live feed is very useful.
Recommendations to others considering the product:
Try it out first. Really try it out. You can't assume everything works the way you think it should, because it doesn't
Great Tool For Sales Accountability With a Personal Touch
What do you like best about the product?
Note Ninja had a great web-based interface and the functionality was par within the space. However I feel their best feature was the engagement by their team with ongoing support.
What do you dislike about the product?
The call mining functionality was not as sophisticated as some of the alternatives.
What problems is the product solving and how is that benefiting you?
Tracking sales calls with prospects to gain situational learnings, trends, maintain content accountability.
Recommendations to others considering the product:
If you are looking for a solid tool to track call content with great customer service Noteninja deserves a look.
Game changer
What do you like best about the product?
Noteninja lets me focus on my customers--I don't miss half of what they say because I'm clacking on my keyboard.
The search function is an absolute game-changer. If I only have 5 minutes to prep for a call, I can pull up a call, put it on 2x playback speed, and KEYWORD SEARCH for pricing, value, competitors etc. It's huge for preparation, strategy, and call reviews.
The search function is an absolute game-changer. If I only have 5 minutes to prep for a call, I can pull up a call, put it on 2x playback speed, and KEYWORD SEARCH for pricing, value, competitors etc. It's huge for preparation, strategy, and call reviews.
What do you dislike about the product?
The only fault I have with it is because of Join.me, which is unreliable with audio so sometimes audio is lost due to Join.me being awful. In any situation the Noteninja team responds to me within the hour and has a solution within a couple hours of that.
What problems is the product solving and how is that benefiting you?
I'm better informed in all of my opportunities.
I can better serve my customers because I'm not relying on shoddy notes; I have instant access to their voices telling me what they need.
We're using Noteninja as a team to review calls, share best practices, and inform our product team (I can tag a product manager and say, "Here's an example of a new need in the market, can we do this?" and she'll hear it from the customer's mouth).
I can better serve my customers because I'm not relying on shoddy notes; I have instant access to their voices telling me what they need.
We're using Noteninja as a team to review calls, share best practices, and inform our product team (I can tag a product manager and say, "Here's an example of a new need in the market, can we do this?" and she'll hear it from the customer's mouth).
Recommendations to others considering the product:
Do it now. You'll get more data to mine.
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