What do you like best about the product?

Costello is a very easy-to-use software that can help salespeople with getting used to a new call script. It presents the user with a "choose your own journey" kind of format where different personas will have different call scripts. The scripts also help to get a call back on track with phrasing given by sales leadership.

What do you dislike about the product?

I haven't been able to integrate Costello fully into my sales process because I find it more useful to log my notes in the call notes on SalesLoft. When I want to see the notes logged on Costello, I have to go and find them in Costello as they are not integrated into Salesforce or SalesLoft.

What problems is the product solving and how is that benefiting you?

Any time I get stuck on a call or do not know how to get a painpoint out of a prospect, I'll glance over to Costello as there are a handful of great questions there that were written by sales leadership to spark a discussion.

Recommendations to others considering the product:

This tool is very helpful to newer salespeople as it helps them understand what kind of sales process and what kind of conversations leadership wants their teams to have.

What do you like best about the product?

Prior to using Costello, our sales team lived in SFDC where we would have to create reports to track opportunities and then go into those opportunities to see where we actually were with the prospect nurture. Now with the Costello Deals Dashboard, I have an aggregate view of my opportunities that I can quick update. This is the first place I go in the morning, pointing first to the "next steps date" column, which gives me all of my pressing follow up activities. From there I am taking notes (that all seamlessly sync with SFDC) and make appropriate deal stage updates. Now I can focus on one simple dashboard and have purview into where I stand with all of my prospects.

What do you dislike about the product?

It does not automate my sales for me. If they can figure that out, I have a nice spot picked out in the Caribbean :)

What problems is the product solving and how is that benefiting you?

For me it keeps me on track with my pipeline, and makes task realization and updates seamless.

Recommendations to others considering the product:

If you are using SFDC or Hubspot, you should really look at this tool as a means to aggregate your salesteam's opportunities, create sales playbooks to simplify sales onboarding, and teach proven process flow. This has been a game-changer for me!

What do you like best about the product?

I love the simplicity that Salesloft has brought to my selling process. Creating a bridge between quality and quantity, Salesloft has enabled me to reach out to my prospects at the optimal time, sharing meaningful messages, without losing out on the number of people I want to connect with. Its integrations with Salesforce have cemented it as the best sales engagement platform on the market.

What do you dislike about the product?

From time to time Salesloft will miss an email open, but overall I find the platform to very rarely show errors.

What problems is the product solving and how is that benefiting you?

Having a platform to track and ensure all of my cadence steps are done on time and no prospect is ever missed or forgotten has improved my confidence and my success rate tremendously.

Recommendations to others considering the product:

If you are in sales, you should be using Salesloft.

What do you like best about the product?

Simplicity, Results, Process, Service, Integration, Reporting.

What do you dislike about the product?

Nothing specifically sticks out, I've had a very good experience thus far.

What problems is the product solving and how is that benefiting you?

1) Provides process and automation to driving revenue and crating new opportunities without sacrificing the personal touch needed.
2) Allows us to track data from the team to the performance of email templates and activity by each rep while also syncing with key CRM's like SFDC.

Recommendations to others considering the product:

Great for startups to enterprise as it syncs with CRM's.

What do you like best about the product?

I really enjoy the Salesforce integration along with the Chrome extension. Having it mapped to our Gmail environment, SFDC, and LinkedIn allows reps to focus on one tool rather than jumping across multiple platforms when doing research/outreach.

What do you dislike about the product?

Occasionally there are some delays in data being sent over to SFDC, but have yet to notice any loss of data.

What problems is the product solving and how is that benefiting you?

Email/prospecting management. It allows our reps to show a stronger ownership of their lead funnel to drive meetings.

Recommendations to others considering the product:

Go through the in depth SFDC integration from day 1, allows much richer data when doing review 6-12 months down the road when looking at what types of messaging works best.

What do you like best about the product?

I love all of the options of integration that are already built into the software. From LinkedIn to Vidyard to Sendoso (and I'm sure many more that I'm not even utilizing), it has amazing capabilities. I also love the dash board and the ease of use. It is aesthetically pleasing and makes it very difficult to mess up. You can really taking the "thinking" out of the day to day for your sales reps. Build the campaigns, let them build their own, help them build their own, and then watch them stick to the program. It really is great.

What do you dislike about the product?

There isn't anything I "dislike" about the software. I wish that there were some "Lead Gen" option that could automatically suggest prospects to me based on past experiences and tiles. Or something like that that would save me even more time in finding leads to dump into the mouth of the monster.

What problems is the product solving and how is that benefiting you?

Organic revenue growth and market disruption. It is so fun to watch something like this work wonders in my industry.

Recommendations to others considering the product:

After having used InsideSales.com at a previous employer, it was the first company I reached out to when joining my new firm. My current firm has over 4300 employees nationwide and a couple dozen worldwide. However, they currently have very little sales processes in place. I knew that a company like InsideSales.com would be an incredible fit and help with real organic growth.

However, because of no history with automated sales/marketing software space, my firm proceeded with caution and didn't want to spend a lot of money on software. I explained to InsideSales that I needed to begin with a pilot program for a "proof of concept" and that, if proven successful, that pilot would turn into a much larger purchase. The proposal that they sent back to me was just under 100k. For a pilot program. It turns out that was a great experience for me because it forced me to do some research and I quickly learned that a number of my peers at other companies were using SalesLoft and having great success. So, I reached out to SalesLoft expressing interest.

A short time later, an Enterprise Rep named Justin Golding called me back from SalesLoft. I explained everything to him the same way I did to InsideSales.com. He immediately caught the vision and thought long term. I informed him that I would need his help to make this successful and, if he would be willing to help, it would make his internal introductions much easier and I would help him get that Enterprise sized deal. Even though we started with a "pilot program", Justin gave me all the attention of a massive enterprise contract and we signed a deal.

On multiple occasions, Justin was doing work for me on the weekends, late at night, and early in the morning. It wasn't uncommon for he and I to be communicating at 11:00pm. He was doing all of this, by the way, while in the middle of having a new baby. He was, and still is, completely invested in my success and the success of this program (in fact, he sent me a report tonight at 9:30pm telling me of a lead I need to follow up with tomorrow morning). After every campaign he gives me market insights and shares best practices. He has given me multiple ideas I would never have thought of on my own about how to best use the technology to increase engagements and maximize returns. With his continued help, we have ran multiple campaigns that have had a tremendous impact on our revenue growth.

As you do your own "shopping around" you will find a couple of things that you like better about one technology over another. The technology at SalesLoft is second to none. The ease of use of the platform, the integration of multiple software and their constant investment into making their platform the best around, makes it a can't miss.

Finally, there are many things I enjoy about the software. I like how easily in integrates with LinkedIn. I like how they use video (Vidyard) as part of an effective marketing strategy, and much, much more. However, with all the benefits of the software, the one thing that you won't find at any other company is a consultant like Justin Golding. If all reps at SalesLoft are as dedicated to your success as he has been to mine, then it's another "can't miss" choice to go with them. Maybe even request Justin if you can ;-)

What do you like best about the product?

As a user and admin, I see that a lot of great care was put into design, testing and user experience. Customer service is great too! One of my most favorite teams to deal with (I am marketing automation manager who worked with dozens of supporting technology vendors). SalesLoft stands out in the most positive ways.

What do you dislike about the product?

Nothing yet, if I come across anything will be sure to share.

What problems is the product solving and how is that benefiting you?

Multi-channel cadences for the pre-sales. Also, marketing target list generation

Recommendations to others considering the product:

I think SalesLoft team is very forward-looking and helpful to the customers. It's a good company and a good tool and it shows.

What do you like best about the product?

This is my best scaling asset. I can do way more in way less time because of Salesloft.

What do you dislike about the product?

I wish that my Salesforce contacts could import automatically or with 1 click instead of 2. That's literally my only issue.

What problems is the product solving and how is that benefiting you?

I handle the current customer upsell process for our company. In my CRM, Salesforce I can identify several different categories of customers that I need to reach out to on a daily basis. However, it's a waste of time to create activities in Salesforce and keep manually pushing those activities out after calling/video emailing. With Salesloft, I can create email templates that are accessible in gmail and applicable to each category of customers that I reach out to. I start by sending them a video email in a Salesloft template and then directly from gmail I can add that person to a 'cadence'. The cadence might be as simple as 1 follow up phone call, or as a detailed as a 10 part outreach that includes video emails, calls, letters, texts, etc over the course of months. I never have to think about my process. I just show up in the morning, add new people to each cadence and Salesloft tells me who to reach out to.

Recommendations to others considering the product:

Take the time to build out templates and cadences for every customer type, or potential customer type. The more specific you can be, the better your open rates and reply rates will be. Several of my templates are getting a 17+ percent reply rate.

What do you like best about the product?

This is better than note taking but fewer than a template you must’ve follow. A good guideline, smart tool for sales people new and vets.

What do you dislike about the product?

Some UX has been difficult to manage however I will say they are really good at making changes and listening to customers.

What problems is the product solving and how is that benefiting you?

We have seen much more consistent sales processes.

What do you like best about the product?

The open and click rates are extremely helpful. The ease of scheduling emails is helpful as well.

What do you dislike about the product?

Doesn't have a one-off email option, doesn't always record in Salesforce as it is supposed to.

What problems is the product solving and how is that benefiting you?

I am in sales and the majority of my efforts are done via cold emailing and calling. It is helpful to know who is viewing my emails in order to see who I should spend my time calling.

Recommendations to others considering the product:

Helpful to see open and click rates and do basic scheduling of sales cadences and email campaigns.