Salesloft
SalesloftReviews from AWS customer
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Overall very good outbound prospecting tool, with some drawbacks
What do you like best about the product?
SalesLoft's "Cadence" management is very simple to set up and use (a Cadence is a sequence of actions, usually emails or phone calls, you set up as part of an focused outbound campaign). Using SalesLoft I can automate persistence, be efficient with a high level of activity, and quickly assign specific messaging to different prospect contacts. Teams can create shared Cadences, or you can create individual Cadences. SalesLoft also supports A/B or variant testing, so you can test different messaging or subject lines and see their performance (although there's no statistical significance indicators).
What do you dislike about the product?
[UPDATED] The SalesLoft team reached out to me to better understand my concerns and offer some recommendations to address my pain points. It turns out that a feature is being released next week that will directly address a concern of mine, with some additional configurations available to potentially address the rest that I wasn't aware of. Thanks SalesLoft team!
The biggest pain for me is maintaining a separate dataset of contacts and companies in SalesLoft that is independent from our Salesforce records. There are good plugins to easily import individual or groups of contacts/accounts from Salesforce to SalesLoft, however if you update a contact in Salesforce this doesn't automatically update the record in SalesLoft. Oftentimes contacts move to new companies, or are being worked by a new rep on our team, and the appropriate information or owner is not updated in SalesLoft and causes a lot of manual work.
The biggest pain for me is maintaining a separate dataset of contacts and companies in SalesLoft that is independent from our Salesforce records. There are good plugins to easily import individual or groups of contacts/accounts from Salesforce to SalesLoft, however if you update a contact in Salesforce this doesn't automatically update the record in SalesLoft. Oftentimes contacts move to new companies, or are being worked by a new rep on our team, and the appropriate information or owner is not updated in SalesLoft and causes a lot of manual work.
What problems is the product solving and how is that benefiting you?
Consistent, efficient, high-touch outbound prospecting for our sales development and Account Executive teams.
Perfect for Note Taking of all Sales Calls
What do you like best about the product?
Very easy to use since it automatically records all of our Zoom calls and give us a nice/succinct copy of the notes following the call within a few minutes. It also pleasantly reminds us of calls that will be taking place.
What do you dislike about the product?
I think it performs a very specific function very well. No extra frills wanted or needed.
What problems is the product solving and how is that benefiting you?
The ability to listen back to calls and understand where we made mistakes or could have improved on. It also helps us not having to spend time taking notes while the call is going on so that we can focus on the prospects.
Recommendations to others considering the product:
Great product for note taking of calls. If you would like to listen in on previous calls and not have to waste time taking notes this is a stellar product. It integrates into our Zoom and calling software seamlessly so once set up it will automatically record and send an email afterward with the notes and a recording.
Easy to use
What do you like best about the product?
Noteninja makes it easy to record a catalog calls.
What do you dislike about the product?
There is nothing I dislike about the product
What problems is the product solving and how is that benefiting you?
Sales training
Recommendations to others considering the product:
Affordable and super easy to use.
Best Call Recording Technology on the Market
What do you like best about the product?
- Product is incredibly easy to use
- Integrates seamlessly with Zoom and Salesforce
- Customization is strong and recording bot is spectacular
- I love the ability to speed through calls
- Self improvement has grown rapidly
- Tribal knowledge has been eliminated as we scale our global sales team
- Integrates seamlessly with Zoom and Salesforce
- Customization is strong and recording bot is spectacular
- I love the ability to speed through calls
- Self improvement has grown rapidly
- Tribal knowledge has been eliminated as we scale our global sales team
What do you dislike about the product?
- Ability to gate calls (coming)
- Coaching scorecards
- Coaching scorecards
What problems is the product solving and how is that benefiting you?
- Expediting sales cycles
- Rep accountability on the rise
- Managerial opportunity huge!
- Eliminating Tribal Knowledge
- Rep accountability on the rise
- Managerial opportunity huge!
- Eliminating Tribal Knowledge
User Friendly and Effective Tool
What do you like best about the product?
I loved Salesloft- it was easy to use and allowed me to reach out to multiple contacts at one time. They allow me to track email opens, which also gives me an idea when to follow up with a client.
What do you dislike about the product?
I've had great luck with Salesloft- I really don't have any complaints and actually like it better than other similar tools.
What problems is the product solving and how is that benefiting you?
I need to cast a wide net at times and am managing 100's of potential clients at once. Salesloft allows me to contact multiple people with a unified message.
Good, but has bugs
What do you like best about the product?
SalesLoft is really easy to use and the support is great. I like how you can make calls and send emails through the platform, the calls can be recorded, and my manager can listen to my calls as they're happening live to provide feedback.
What do you dislike about the product?
There are random bugs. Sometimes calls drop or are difficult to hear people on. For cadences, sometimes the system randomly removes people I'm trying to contact from my cadences without alerting me. It will mark them as "Do Not Contact" arbitrarily or incorrectly tell me that someone has replied to my email when they haven't.
What problems is the product solving and how is that benefiting you?
It's a quick and efficient way to contact people. Having the calls recorded is great because it's really nice to be able to listen to a previous call before going to make another call to that same person. It's also very helpful for reviewing my calling techniques with my manager because of the recorded calls and live listening.
Recommendations to others considering the product:
If you're okay with sometimes dealing with the bugs that come up, it is a really good product. Their support team has been very responsive to our issues and fixes them very quickly.
Excellent product
What do you like best about the product?
very robust platform
tracking is great
reports are nice and clean
tracking is great
reports are nice and clean
What do you dislike about the product?
i wish local prescense phone calling was available
What problems is the product solving and how is that benefiting you?
clean reports
organized data
good reporting for small sales teams
organized data
good reporting for small sales teams
Recommendations to others considering the product:
great for small sales teams using an inbound methodology
Great for Cadence Management if Leadership is Ready to be Heavily Involved
What do you like best about the product?
I love that SalesLoft makes syncing calls and activities back to Salesforce easy, and it provides a deeper look at what actually happened on the call and the outcome. SalesLoft helps our SDR team track their activities, plan their day, and stay on top of all of their current prospects.
What do you dislike about the product?
The SDRs have to import every contact/account they want to prospect into SalesLoft, which was a huge time waster in the implementation of the product. However, once all of their existing contacts were uploaded, the process became much smoother. I would love more comprehensive reporting templates within Salesforce, instead of just in SalesLoft, so that I can compare multiple kinds of data.
What problems is the product solving and how is that benefiting you?
We needed a cadence management tool to keep our SDRs on track with activities, and tracking their successes/areas for improvement.
Adapted
What do you like best about the product?
Salesloft is really suited to our marketing need
What do you dislike about the product?
It might take a little time to put it in place effectively
What problems is the product solving and how is that benefiting you?
We wanted to have our hand on our lead prospection and not the telemarketing. The automation process of the cadence is really a benefits.
Gets the job done and constantly adding new features
What do you like best about the product?
It works. It sends emails, tracks stats and makes life easier. Love that every week there are new features, some of which have the ability to completely replace other tools we use, reducing our cost and tech stack complexity.
What do you dislike about the product?
It can be a bit buggy at times but they've been really responsive to any issues Would be great to be able to reply to emails from Salesforce, have been told its on the road map though!
What problems is the product solving and how is that benefiting you?
Qualifying leads and prospecting. SalesLoft makes it much easier!
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