Salesloft
SalesloftReviews from AWS customer
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Great Outbound Tool
What do you like best about the product?
Easy to use and navigate. I like the time zones are listed.
What do you dislike about the product?
I honestly don't have any complaints. It's a great tool.
What problems is the product solving and how is that benefiting you?
It helps me manage my outbound calls and emails. The Google API is great.
Great for scaling outreach
What do you like best about the product?
I like being able to manage a sales pipeline and be able to retarget leads that have gone cold at scale. Helps to manage a larger pipeline.
What do you dislike about the product?
Some of the reminders are redundant or too frequent.
What problems is the product solving and how is that benefiting you?
Having cadences that work to outreach are easy to manage from this program
Easy to tool for salespeople to conduct prospecting
What do you like best about the product?
You can conduct prospecting faster, easily manage automate tasks, and track engagement
What do you dislike about the product?
The email open tracking can be very unreliable. It has trouble filtering out when I open my own emails
What problems is the product solving and how is that benefiting you?
Helping me build pipeline faster
Great for consistency
What do you like best about the product?
Salesloft is excellent for creating custom cadences and keeping track of your output and seeing what/who internally has communitcated.
What do you dislike about the product?
The new Rhythm product isn't very intuitive and lacks context
What problems is the product solving and how is that benefiting you?
Most important for solving organization and tracking. It's very beneficial to see what other team members have communicated in the past, especially if they have moved on. It's much easier to track and find emails than through outlook.
SalesLoft for SDR Teams
What do you like best about the product?
SalesLoft is easy to use and the intergration works fairly well as long as your SDR processes fit the industry norm - there is little to no customization on the platform to configure to the needs of processes outside of what is seen as standard.
I.e. SDR is assigned/creates a lead or contact and imports that lead or contact to SalesLoft. If a meeting is booked the lead is converted to create an opportunity (or opp created off of the contact). There can be some variability but if this process doesn't sound like yours - the reporting will give you little to no insights and theres not much that can be done.
For teams using a standard process, the reporting is strong and easy to build different views of the pre-built reports.
Great content database with how-to docs & rep-facing best practice docs.
I.e. SDR is assigned/creates a lead or contact and imports that lead or contact to SalesLoft. If a meeting is booked the lead is converted to create an opportunity (or opp created off of the contact). There can be some variability but if this process doesn't sound like yours - the reporting will give you little to no insights and theres not much that can be done.
For teams using a standard process, the reporting is strong and easy to build different views of the pre-built reports.
Great content database with how-to docs & rep-facing best practice docs.
What do you dislike about the product?
Support is highly variable based on deal-size for the company and realtively poor even when I was a liasion for a company paying for upwards of 50 user licenses. At my current company we're paying for less than 20 seats and it was extremely challenging to get a health check-in set up after proactively reaching out multiple times. Expect to use their well-built out resource database to figure out features and workflows yourself vs. being able to strategize 1v1 with an account team.
For prospects/customers without a direct line you do not have the ability to skip all call steps in the cadence which can be highly tedious for a sales reps workflow. This is one feature I enjoyed when managing a team using Groove.io.
No customization available on the homepage after SalesLofts introduction of 'Rhythm.' Rythm, SalesLoft's ai powered interface was launched to help reps work their tasks in priority order. In theory this is ideal but I haven't found it to be functioning well enough for all customers to have to use the updated interface. From my experiences, which may be just because of how my team works, it should still be in a pilot-stage or we should at least have the option to go back to the previous interface like toggling between SFDC lightning and Classic which was helpful in the beginning. Wish SalesLoft had set up trainings for existing customers or had an AM reach out to help support with a minor but important transition considering users of the platform are typically spending most of their day within it.
For prospects/customers without a direct line you do not have the ability to skip all call steps in the cadence which can be highly tedious for a sales reps workflow. This is one feature I enjoyed when managing a team using Groove.io.
No customization available on the homepage after SalesLofts introduction of 'Rhythm.' Rythm, SalesLoft's ai powered interface was launched to help reps work their tasks in priority order. In theory this is ideal but I haven't found it to be functioning well enough for all customers to have to use the updated interface. From my experiences, which may be just because of how my team works, it should still be in a pilot-stage or we should at least have the option to go back to the previous interface like toggling between SFDC lightning and Classic which was helpful in the beginning. Wish SalesLoft had set up trainings for existing customers or had an AM reach out to help support with a minor but important transition considering users of the platform are typically spending most of their day within it.
What problems is the product solving and how is that benefiting you?
SalesLoft does help reps work much more efficiently than they otherwise could in their day to day. Most who are evaluating from an Admin perspective cab recall dialing prospects 1 by 1 through a headset/down call lists. It helps operationalize the day to day of an SDR significantly and is well worth the cost of a platform. Most acceleration platforms will do this so evaluate all options. SalesLoft is a leader in the space and would be my most highly recommended for some companies, but I would recommend different sales acceleration platforms to others. Best to network and hear from admins & users in the space vs just going down a feature list and evaluating based solely on demos.
Excellent product and support
What do you like best about the product?
We could not have run our outbound campaigns with such a small team without Salesloft. The automation capabilities when sending out email cadences were essential in helping us scale our efforts. The customer support was also excellent, not just from our account executive Brian, but also from Celia & Maria, who were very responsive to our needs. I think this aspect of working with a software provider are grossly underrated, and even if Salesloft's product wasn't as feature rich as it is, just this alone would make it stand out amongst the crowd!
What do you dislike about the product?
The learning curve is fairly steep, since the capabilities are quite broad. This requires a fair amount of high touch support during implementation, and it would be great if there were some more self-serve user guides, particularly since we did not have an implementation expert available in our time-zone in Australia.
What problems is the product solving and how is that benefiting you?
Outbound prospecting and selling at scale.
User-friendly, new AI rhythm, dashboard and daily activity makes me love Salesloft
What do you like best about the product?
user-friendly and new AI tool makes new steps super easy, also able to see your activities is great
What do you dislike about the product?
zoom gets disconnected most of the time that about it
What problems is the product solving and how is that benefiting you?
I can know who am reaching out to what org they work at, also their timezone makes a huge difference when connecting with leads
Love the easy to use interface and overall performance
What do you like best about the product?
The tracking and cadencing are great for customer outreach, and make conversion a lot easier.
What do you dislike about the product?
The salesforce plugin sometimes causes issues if multiple emails are present.
What problems is the product solving and how is that benefiting you?
It shows me which emails and marketing tools are working to attrach new clients and measure client engagement.
Great app for work
What do you like best about the product?
Most helpful about Salesloft is we can send emails to a list of people at one go. The interface is easy to use and great to look at. I use it everyday for my work, to track my prospect emails, followup emails, reminder for calls. It is great for creating cadence and having multiple steps automated without having to remember in sending emails.
What do you dislike about the product?
The connection of Salesloft and Salesforce. Some data from Salesloft is not captured on Salesforce so need to put all the data twice in Salesforce and Salesloft to capture contacts, leads etc
What problems is the product solving and how is that benefiting you?
Its making prospecting an ease. Marketing our products/service to a wide audience. This is helping us in generating revenue for our business
Amazing Marketing sales Tool
What do you like best about the product?
I love how organized it is overall. My most favorite thing about it is how you can have some insight on when customers are opening their emails you have sent out. It gives you the uppper hand per say to appraoch them more easily and descretly without them knowing you are seeing them opening/ viewing the emails. I love how it also gives you daily reminders and tasks on what to do next in your cadence, whether that be sending a email or calling your customer. Overall I know this is an amazing tool that should be use everyday. I tell my collegues if your not using salesloft what are you doing?
What do you dislike about the product?
I did not have nothing in prticular that I disliked that has not already been fixed.
What problems is the product solving and how is that benefiting you?
It is helping me produce way more sales and helping me close them as well.
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