Salesloft
SalesloftReviews from AWS customer
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Makes SDR Outreach Easier and More Organized
What do you like best about the product?
As an SDR focused on U.S. prospecting, I’ve found Salesloft incredibly valuable for streamlining my outreach and keeping my workflow organized. The cadence feature is my favorite — it allows me to structure multi-touch sequences efficiently and maintain consistent follow-ups without anything slipping through the cracks. I also appreciate the detailed analytics and engagement insights, which help me understand what’s resonating with prospects and optimize my messaging accordingly. Overall, Salesloft makes my day-to-day prospecting smoother, more data-driven, and far more productive.
What do you dislike about the product?
Sometimes Salesloft can be a bit slow, especially when working with large lists or multiple cadences. The reports could be more flexible to track specific metrics, and the CRM integrations don’t always sync perfectly. These aren’t major issues, but fixing them would make the tool even better.
What problems is the product solving and how is that benefiting you?
Salesloft helps me stay organized and consistent with my outreach. It takes care of follow-ups, email scheduling, and task management, so I don’t miss any prospects. The cadences save a lot of time and make it easier to reach more people in a structured way. It also shows how prospects are engaging with my emails, which helps me adjust my approach and improve my results.
Salesloft: Excellent Sales Automation and Integration, but Steep Learning Curve
What do you like best about the product?
Salesloft streamlines the sales process very well. It has the seamless integration with tasks, email and chat in one place which allow us to stay organized. It has a great automation feature which is a time save for us. It also provided good analytics which is super helpful for tweaking strategies in real time.
What do you dislike about the product?
As Salesloft has a lots of features so learning curve can be difficult for new users.
What problems is the product solving and how is that benefiting you?
Earlier we were juggling between emails, spreadsheet, CRMs to keep a track of leads and follow-ups Salesloft help us to bring all these into one place. Sometime we forgot to take follow up or follow up too late so Salesloft has automated this with cadences - pre set sequence of calls, emails and chats so we are not skipping any follow up now.
Practical reports, but limited integration without Mulesoft
What do you like best about the product?
Reports, practical and intuitive way to use the tool
What do you dislike about the product?
The difficulty of integrating with other systems without using Mulesoft
What problems is the product solving and how is that benefiting you?
Easy way to customize for the sales team
Useful took
What do you like best about the product?
The way it helps extract numbers and how it gets synced easily to other ERPs
What do you dislike about the product?
the pricing model for it as it turns out to be expensive
What problems is the product solving and how is that benefiting you?
it helps get through contacts and store them in sync with salesforce
Seamless Setup and Automation with SalesLoft
What do you like best about the product?
I appreciate how easy and self-explanatory it is to set up SalesLoft, requiring minimal help. The service streamlines my communication processes, allowing me to automate tasks like emailing, calling, and texting in a seamless rhythm. I find the automated emails and customizable templates particularly useful, making my workflow highly efficient. The simplicity and ease of use stand out, offering an efficient work method that I'd purchase again for the same reasons.
What do you dislike about the product?
I would like SalesLoft to automatically move on to the next call after hanging up, which would make the dialing process more efficient.
What problems is the product solving and how is that benefiting you?
I find SalesLoft streamlines communication, automating my email and call cadence, boosting efficiency and creating an effective work rhythm.
Salesloft for SDR
What do you like best about the product?
Salesloft makes sales outreach efficient and organized. I like how it streamlines communication, tracks engagement, and helps prioritize leads, all in one platform.
What do you dislike about the product?
Rhythm feature can have better recall option.
What problems is the product solving and how is that benefiting you?
Salesloft solves manual outreach, missed follow-ups, and inconsistent workflows. It benefits me by automating tasks, improving visibility into engagement, and helping scale personalized communication—saving time and increasing efficiency across the sales process.
Run far away
What do you like best about the product?
Basic sequencing tool. It's easy to stand up sequences but that is tablestakes in today's environment. It does the same thing it did ten years ago with very little innovation since then.
What do you dislike about the product?
Where to start. Their support is terrible, non responsive and not focused on solving the problem. They tell you what they can and can't support rather than trying to find a workaround or a solution for you.
When they got hacked and salesloft couldn't talk to salesforce for about two weeks, they basically said "tough - deal with it" instead of offering any sort of credits or refund. After they were hacked, we had to proactively reach out to our CSM to understand the implications rather than anything proactive from salesloft. They are actively getting boatraced in the market by more innovative tools that are focused on using AI at the top of funnel, rather than salesloft who is stuck in 2015.
When they got hacked and salesloft couldn't talk to salesforce for about two weeks, they basically said "tough - deal with it" instead of offering any sort of credits or refund. After they were hacked, we had to proactively reach out to our CSM to understand the implications rather than anything proactive from salesloft. They are actively getting boatraced in the market by more innovative tools that are focused on using AI at the top of funnel, rather than salesloft who is stuck in 2015.
What problems is the product solving and how is that benefiting you?
They solve a problem that many other platforms solve these days: basic email sequencing. Nothing new or innovative.
Great to use!
What do you like best about the product?
I like the easiness of creating cadences for the team. The Frequency of the outreach that is needed, the integration of it to Salesforce and the customer support is good.
What do you dislike about the product?
It may not be because of the software itself but might have something to do with the access. However, I do not like the idea of the reps has the ability to turn off the recording before calling the customers.
What problems is the product solving and how is that benefiting you?
The automation of the outreach to the customers - since there is a cadence that is being set up, the email outreach can be sent automatically which those times can be used for other productive tasks.
Antiquated Sales Sequencing Tool
What do you like best about the product?
It allows you to sequence emails, which is table stakes at this point.
What do you dislike about the product?
For months, randomly, one-off emails sent from Salesloft (not sequences) would appear blank in the recipient’s mailbox. One-off Scheduled emails are not paused when someone replies. UX is overwhelming and clunky. No automations based on conditional logic.
What problems is the product solving and how is that benefiting you?
Sequencing prospects and following up with interested leads
It was okay. Cadences are good, but integrations are some issue. Less automation in terms of tasks
What do you like best about the product?
Good Cadence workflows. I like that you can integrate to the likes of Nooks.
What do you dislike about the product?
It feels almost like a legacy tools sometimes. Hubspot and Salesloft integration i don't think is great. I don't understand why.
What problems is the product solving and how is that benefiting you?
Making sure we adhere to a sequence, and not miss out on calling the right people.
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