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Trend Vision One™

Trend Micro

Reviews from AWS customer

15 AWS reviews

External reviews

275 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Cephas Odero

A unified platform for simplified operations and automation

  • September 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

Its main purpose is orchestration where I have full visibility into all the different Trend Micro products I use, and it is all centralized in a single dashboard. There is ease of use with this centralized dashboard. With this centralized management, I can dive into technicalities, and I am able to do all my workbench investigations. It is quite clear, and I do not have to sift through different logs. It makes our work so easy when we need to respond to or remediate a particular issue.

The main problem that we wanted to solve by implementing Trend Vision One was the blindspots. We tend to focus on endpoints, but we forget IoT devices such as printers and CCTV cameras. This is where we had serious blind spots simply because these devices do not have an operating system. For us, it was just about eliminating these blind spots. That was our number one focus.

How has it helped my organization?

It has been exceptional. If you look at the evolution of the Trend Micro products up until Vision One, you can see that they do what they say they do. It has worked for me so well. That is why I have had it all these years.

We have protection against zero-day threats. One of the things that pushed me towards Trend Micro was the fact that they have the R&D for the zero-day initiative. They are a pioneer in terms of classifying CVEs. It gives me comfort. When you go and check the workbench or the report, you can see the type of exploits that it was able to detect, which have even been classified as CVEs.

Apart from the things that I do in IT, my responsibility is to protect my company's assets. I am able to safeguard my data against ransomware. The company does not have to worry that they can be held at ransom. The assurance that they do not have to pay just to get their data back makes it easy to sleep at night.

We have a single console for cross-layer detection, threat hunting, and investigation. We have what we call the executive dashboard. This is what I share with the C-suite. It is quite easy for me to break down cybersecurity in a business way, and then, of course, we have the operational dashboard and the security dashboard where I centralize all the products into one single pane. From an orchestration point of view, I love Trend Vision One. We are able to orchestrate all of our different products from one single dashboard.

Trend Vision One provides visibility into different products. I have a 360-degree view of my entire IT infrastructure, which helps me understand my threat landscape and the way it looks. The beauty of it is that it has metrics. I can see how I am performing as compared to 30 days or 7 days ago in terms of the risk indicator. Is it going up or is it going down? This is important for me because I am able to forecast and anticipate behaviors or patterns from the people perspective and the process perspective. I know what I need to do and train people on, and in terms of processes, I know what I need to do to clean up my policies. In terms of technology, I can assess if there is any other thing of Trend Micro that I need to supplement to make sure I am fully protected.

Our response is instantaneous. I do not have an exact percentile in mind when it comes to the reduction in the response time, but our response is instantaneous.

I have integrated it with my NUC, my firewall, and my database monitoring tool. Trend Micro has a feature for virtual patching through Trend Micro TippingPoint. It instantaneously does the patching and cascades them across. Apart from what we call scheduled patching, on-demand patching is a part of their product features.

Trend Vision One is very easy to learn. This is the second organization where I am using this Trend Micro solution. When I introduced it, my team did not know about Trend Vision One, but within a month, simply with the help of the business portal where we have the e-learning, they were fully skilled and even certified at the entry-level of Trend Micro. Their feedback was that it was quite easy for them to adopt.

Trend Vision One is not at all difficult to administer.

We have seen a reduction in viruses and malware since implementing this solution. They provide you with the metrics for risk posture. You can see the reduction in your threat landscape. It goes granular to the point of telling you which type of malware or threat you are exposed to and the reduction. It is very definitive from a percentile marking. In my previous organization, we saw about a 75% reduction when we rolled it out. We were previously using something else there.

It reduces administrative overhead. I stopped adding additional headcounts from a security analyst and a security officer's point of view. It helps me reduce the overhead. On average, considering the annual wage of a security analyst, there is a reduction of about 7,000 dollars per annum.

I use Trend Micro's managed XDR services in conjunction with Vision One Endpoint Security. It reduces overhead. It is a fully-fledged managed service, so I do not need to have the business invest in an in-house SOC. It is a whole lot cheaper.

What is most valuable?

From an automation point of view, I find the ability to curate and deploy playbooks very helpful. I find that very convenient for us. It gives away the manual process. There is the ease of use.

I love what they have done with their Trend Companion AI, where it becomes so easy to have it do something for you instead of sifting through different tabs. So, the automation element and their new AI feature are top-notch for me.

I find the virtual patching that they offer superb.

What needs improvement?

There should be a bit more dynamism when it comes to their playbooks in terms of the action triggers. That is the only thing that I would want to see a bit more. There should be a bit more dynamism, especially when you are creating your own playbook. This is something I have also discussed with Trend Micro.

For how long have I used the solution?

I have been using Trend Vision One since 2020 when it was rolled out. I have been using Trend Micro products since 2015.

What do I think about the stability of the solution?

It is stable. I would rate it a ten out of ten for stability.

What do I think about the scalability of the solution?

It is scalable. I would rate it a ten out of ten for scalability.

How are customer service and support?

I would rate their support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used a plethora of other solutions. I moved to Trend Vision One for multiple reasons:

  • The ability to do what the solution says it does
  • The ability to orchestrate all different solutions into one single pane
  • The ability to have automation when it comes to detecting and responding to threats

How was the initial setup?

It is deployed on the cloud. For me, the deployment was easy. For the endpoints, we just did a GPO push through Active Directory. For the cloud, we used just simple tenancy APIs and we were good to go.

It took us a week simply by virtue of how big the organization was.

In the IT team, there are 10 people working with this solution. We also have other departments such as risk and audit that use it. Overall, there are about 20 people directly working with it. The remaining are users for whom it just works silently in the background.

The maintenance is not done in-house. It is handled 100% by the OEM. They do share notifications, but we as users do not feel it, so whatever maintenance is required is handled 100% by the OEM. That is the beauty of a cloud service. You are not overly bothered by it.

What was our ROI?

In my previous company, over the four years, I believe we had seen about 81% ROI.

There are cost reductions because of the simple fact that I have automation. It means that I do not need to spend a whole lot on headcount for security analysts. From a commercial point of view, it has helped me reduce my operational costs, and then there are also security cost reductions because of the fact that it is automated and it responds in real time.

What's my experience with pricing, setup cost, and licensing?

When I compare it to its peers that can do the same, it is cost-effective.

What other advice do I have?

The evolution has been great. When I started using Trend Micro Vision One, the product feature was what they used to call business worry-free. It has evolved from an EDR to a fully-fledged XDR. You can see that the R&D is putting in work, and there is evolution. In terms of product coverage, they do not look at only endpoint protection. Right now, we have bespoke server protection. We have cloud asset protection and email security. You can see the growth of Trend Micro when it comes to its cybersecurity offering.

Based on my experience, I would recommend this solution. The ease of use, elimination of overhead, and return on investment are the reasons why you should have this solution.

I would rate Trend Vision One a ten out of ten.


    Media Production

Magnificent

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
All into a single dashboard. Easy to understand on the platform
What do you dislike about the product?
Too hard for me to understand about the threats analysis. Need more time to read thru all the details
What problems is the product solving and how is that benefiting you?
Use a single dashbaord to view all the components


    Retail

Good experience, easy to understand

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It´s easy to understand the information displayed by Vision One.
What do you dislike about the product?
IPS rules are not being automatically applied to servers in Server & Workload Protection
What problems is the product solving and how is that benefiting you?
I have visibility of the risks and know what actions to take to mitigate them.


    Pablo E.

Trend Vision One is a comprehensive cybersecurity solution with high standards and reliability

  • August 27, 2024
  • Review provided by G2

What do you like best about the product?
Trend Vision One is a comprehensive cybersecurity platform developed by Trend Micro. It is an Extended Detection and Response (XDR) solution that provides consolidated visibility and enhanced threat response capabilities across multiple security layers.
What do you dislike about the product?
The use of credits is not clear for enabling special security features.
What problems is the product solving and how is that benefiting you?
1. Extended Detection and Response (XDR)
2. Integration and Compatibility
3. Attack Surface Management (ASM)
4. Context-Based Risk Analysis
5. Ease of Use and Scalability
6. Global Threat Intelligence


    reviewer2348

Easy to set up with good support and great threat intelligence

  • August 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Vision One to detect to detect and respond to malware incidents. With endpoints (Apex One/Cloud One Workload Security), network (Deep Discovery Inspector) and Office365 (Cloud Email and Collaboration Security).

The environment is complex, distributed in more than +100 locations. Some locations are just offices, some others are industrial facilities with ICS and SCADA. Besides Windows, we deal with a lot of operating systems, including Solaris on SPARC. And our users are diverse, with lots of employees roaming around the country.

With CREM, we tackle important use cases around identity protection and risk management in general. Identification, prioritization, and remediation.

How has it helped my organization?

The full stack of Vision One has delivered what "SIEM 2.0" couldn't deliver. The capability to monitor threats and discover attack vectors before they are exploited and across all our workspace (on-prem, IaaS, PaaS and SaaS). We have invested well over a million into SIEM during the last decade. A full ArcSight upgrade and then a Splunk migration assisted with a large MSSP. Vision One is still ahead at a fraction of the cost.

Going through a capable, single-vendor solution was necessary, given our small team. Choosing the best solutions for every task and building all the integrations was not an option.

Vision One is much more than just EDR for us; it is a threat intelligence platform and a SOAR too. And even with the limited capabilities in this area, we find ways to tackle challenges our MSSP and SOC haven't been able to accomplish on a very large budget.

What is most valuable?

I like everything. The most valuable feature is how the stack fully integrates all components of a solution. Then, integrations with third parties will be provided.

As an example, I am capable of sending a suspicious file directly to my Deep Discovery Analyzer appliance (a sandbox) while investigating a suspicious download/file interaction, and I can then quickly push the IOCs in the suspicious object lists to protect both managed endpoints, and the rest of the network too! Yes, you can push domains and IP addresses to Palo Alto through a Trend Micro Service Gateway, ensuring you can protect even what cannot receive an endpoint. And all this without writing a single line of code. The ease of use and ease of deployment for use cases like this are my favourite features.

What needs improvement?

The SOAR features (Security Playbooks) are quite limited. At the moment, it is impossible to execute a simple piece of Python code that would pull or push something to an API, for example. While you can tackle some use cases, a SOAR from another vendor is still a must-have.

To assist with complex use case integrations, having all the data from the SIEM inside XDR would be great, too. That's where the market is moving with solutions like Falcon Logscale and Cortex XSIAM. Pivoting from XDR to Splunk or vice-versa can be time-consuming during incidents.

For how long have I used the solution?

I was actually an early beta tester of the Apex One Endpoint Sensor before Vision One appeared in 2021. That would be three solid years of using it.

What do I think about the stability of the solution?

Quite reliable. In the last three years, only one incident created memory leaks on Windows Servers. We didn't see too much impact (fortunately) as a workaround could be quickly provided.

Support is quite responsive when something does work well. However, we do pay for Premium support.

What do I think about the scalability of the solution?

The scalability is really good.

How are customer service and support?

My experience is generally good, but I have had the chance to deal with premium support. I'd say I get the support I expect for the price that I pay.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Although we have been dealing with other security vendors (McAfee, Symantec, Proofpoint, and more), Vision One was really our first EDR.

How was the initial setup?

The initial setup was a breeze. It is realistically one of the strong points of the solution.

What about the implementation team?

We implemented the solution in-house. Although with premium support, you do get a lot of help from Trend Micro if you ask for it. You'll be able to talk to actual experts.

What was our ROI?

It is very hard to quantify an ROI on a security product. It doesn't generate revenues, and you can't quantify the cost of incidents that didn't happen.

What's my experience with pricing, setup cost, and licensing?

Product names are changing all the time. Lots of changes in the last three years. They introduced the concept of credits, too, which did not make anything easier.

It's also easy to underestimate the credits required with Cloud Email and Collaboration Security: people invited from third-party tenants will count.

The credit usage and allocation tool has been improving, at least.

Which other solutions did I evaluate?

We had a look at Carbon Black and CrowdStrike Falcon.

What other advice do I have?

It's probably the best solution for a small team that cannot absorb the complexity of a multivendor solution. The ability to execute VS the cost is surprisingly good.


    Amit T.

Trend Vision One: Reliable, Effective, and User-Friendly

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about Trend Vision One is its comprehensive and unified approach to threat detection and response. The platform excels in integrating various security data sources, providing a single pane of glass for monitoring and managing potential threats across the entire network. Its ability to correlate data from endpoints, servers, and cloud environments allows for quicker identification of threats and more efficient incident response.

The intuitive dashboard and detailed analytics are particularly impressive, offering clear insights that help in making informed security decisions. Additionally, the automated response capabilities significantly reduce the time it takes to mitigate threats, enhancing overall security posture without the need for extensive manual intervention.
What do you dislike about the product?
What I dislike about Trend Vision One is that the platform can sometimes be complex to set up and configure, especially for organizations without a dedicated security team. The initial learning curve is steep, and it may take time for users to fully understand and utilize all the features effectively. Additionally, while the dashboard provides detailed insights, it can occasionally feel cluttered, making it challenging to navigate through the vast amount of data, especially during high-pressure situations.

Another area that could be improved is the integration with certain third-party tools, which can sometimes be less seamless than expected. More streamlined integration options and enhanced user training resources would make the platform even more accessible and user-friendly.
What problems is the product solving and how is that benefiting you?
Trend Vision One solves key problems like fragmented threat detection, slow incident response, and alert overload. By centralizing security data from multiple environments, automating threat response, and providing real-time intelligence, it enhances overall security and streamlines operations. This reduces the time and effort needed to detect, respond to, and manage threats, leading to a more secure and efficient environment.


    osajie williams i.

Great security solution for any business

  • August 04, 2024
  • Review provided by G2

What do you like best about the product?
Trend Vision One is a great security solution for any business regardless the size to give complete visibility. It collects and correlates data across multiple security layers, including email, endpoints, servers, cloud workloads, and networks. This comprehensive approach allows for a deeper level of threat detection and investigation.
What do you dislike about the product?
Constant glitches experienced

Some basic features requires additional credits
What problems is the product solving and how is that benefiting you?
With Trend Vision One you get more visibility of the threat landscape without the need to jump into multiple consoles to analyze a security threat


    Brandon H.

First-class protection at an affordable price

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
Trend Micro has a best in class threat research team which allows for virtual patches to be applied to all devices with Trend Micro Vision One. Vision One has several features we don't utilize but would certainly be an incredible asset to any organization. It was easy to use and implement for our organization. We are in the console every single day and the best part is all the integrations make our job easier. Whenever there is a problem with a feature, their customer support team is first-class. Best part? No Blue Screens!
What do you dislike about the product?
Occasionally the features like device isolation don't work as expected.
What problems is the product solving and how is that benefiting you?
Vision One gives us incredible insight into our endpoints which helps make our jobs as analysts much easier.


    Asad A.

The administrative experience is very good

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
The best helpful think in trend vision one is to administrative console in single windows
What do you dislike about the product?
minor complex to deploy and deficult to understand some otpions, minnor not user/admin friendly.
What problems is the product solving and how is that benefiting you?
Virtual patching, Email Security, CyberSecurity issues addressed.


    Marcel W.

A very complete and easy-to-use platform.

  • July 29, 2024
  • Review provided by G2

What do you like best about the product?
The number of features and customer support.
What do you dislike about the product?
Due to the large number of resources gathered on a single platform, ease of use is somewhat hampered.
What problems is the product solving and how is that benefiting you?
Trende Vison One was acquired to improve the network's cybersecurity, preventing the loss and/or leakage of sensitive data.