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Trend Vision One™

Trend Micro

Reviews from AWS customer

14 AWS reviews

External reviews

273 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jay G.

Comprehensive Threat Intelligence with Seamless User Experience

  • October 12, 2024
  • Review provided by G2

What do you like best about the product?
1. Unified Platform
2. Comprehensive Threat Intelligence
3. AI-Powered Detection
4. Real-Time Response
5. Ease of Use
6. Ease of Implementation and Integration
What do you dislike about the product?
Honestly, there's nothing I dislike about Trend Vision One.
What problems is the product solving and how is that benefiting you?
The purpose of using Trend Vision One is to ensure continuous 24/7 threat monitoring and automated alerts. That's it.


    Faheem Shaikh

Comprehensive security offers effective risk management with centralized management

  • October 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

Trend Vision One is a comprehensive endpoint security platform that combines NDR, XDR, and MDR capabilities in a single dashboard. We deploy it in offline environments, such as power plants, using relay management to ensure system connectivity without internet access. This approach allows for implementing robust security workflows even in isolated networks.

How has it helped my organization?

Trend Vision One effectively protects endpoints from malware, ransomware, and malicious scripts by allowing for the configuration of policies and sensors that detect and prevent unauthorized file modification.

Trend Vision One offers advanced threat protection that adapts to new and unknown threats. Upon detecting a threat, it deploys a virtual patch to mitigate the issue.

Trend Vision One helps detect ransomware with runtime and machine learning capabilities and will alert us of the detection.

Trend Vision One provides us with a single console for cross-layer detection, threat hunting, and investigation and is easy to learn.

It enhances risk management by providing comprehensive visibility into our environment. This ensures all systems are up-to-date and vulnerabilities are minimized.

Virtual patching is extremely helpful because it provides proactive protection against vulnerabilities even before a fix is available for the underlying issue.

Trend Vision One has helped reduce the number of viruses and malware we received. It has also helped manage risk effectively across various products like workload security, email security, and others through a single dashboard, thus making it easier for the organization to manage risk.

What is most valuable?

The most valuable features of Trend Vision One are its capabilities for XDR, EDR, MDR, and NDR, allowing for network detection and response. It is a comprehensive solution, and even Gartner recognizes TrendMicro as a leader. Additionally, it offers excellent endpoint security and protection that can be easily managed with sensors and agents.

What needs improvement?

I would like Trend Vision One to incorporate more AI.

For how long have I used the solution?

I have been using Trend Vision One for approximately two and a half years.

What do I think about the stability of the solution?

I rate Trend Vision One's stability ten out of ten. I have only faced downtime once and am confident in its stability.

What do I think about the scalability of the solution?

Trend Vision One is scalable, and I have not encountered any issues scaling the solution to meet different client requirements.

I rate the scalability of Trend Vision One ten out of ten.

How are customer service and support?

Customer service and support are excellent. The support team is very timely and helpful, offering solutions and assistance as needed.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment can be done quickly and easily, especially for smaller deployments within one day. For larger deployments, like those with hundreds of endpoints, it might take a few weeks.

What's my experience with pricing, setup cost, and licensing?

I am not directly involved with pricing, but I emphasize the need for competitive pricing to facilitate easier sales.

What other advice do I have?

I would rate Trend Vision One ten out of ten.

Our clients range from small up to enterprise level.

I recommend Trend Vision One to others.


    Cephas Odero

A unified platform for simplified operations and automation

  • September 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

Its main purpose is orchestration where I have full visibility into all the different Trend Micro products I use, and it is all centralized in a single dashboard. There is ease of use with this centralized dashboard. With this centralized management, I can dive into technicalities, and I am able to do all my workbench investigations. It is quite clear, and I do not have to sift through different logs. It makes our work so easy when we need to respond to or remediate a particular issue.

The main problem that we wanted to solve by implementing Trend Vision One was the blindspots. We tend to focus on endpoints, but we forget IoT devices such as printers and CCTV cameras. This is where we had serious blind spots simply because these devices do not have an operating system. For us, it was just about eliminating these blind spots. That was our number one focus.

How has it helped my organization?

It has been exceptional. If you look at the evolution of the Trend Micro products up until Vision One, you can see that they do what they say they do. It has worked for me so well. That is why I have had it all these years.

We have protection against zero-day threats. One of the things that pushed me towards Trend Micro was the fact that they have the R&D for the zero-day initiative. They are a pioneer in terms of classifying CVEs. It gives me comfort. When you go and check the workbench or the report, you can see the type of exploits that it was able to detect, which have even been classified as CVEs.

Apart from the things that I do in IT, my responsibility is to protect my company's assets. I am able to safeguard my data against ransomware. The company does not have to worry that they can be held at ransom. The assurance that they do not have to pay just to get their data back makes it easy to sleep at night.

We have a single console for cross-layer detection, threat hunting, and investigation. We have what we call the executive dashboard. This is what I share with the C-suite. It is quite easy for me to break down cybersecurity in a business way, and then, of course, we have the operational dashboard and the security dashboard where I centralize all the products into one single pane. From an orchestration point of view, I love Trend Vision One. We are able to orchestrate all of our different products from one single dashboard.

Trend Vision One provides visibility into different products. I have a 360-degree view of my entire IT infrastructure, which helps me understand my threat landscape and the way it looks. The beauty of it is that it has metrics. I can see how I am performing as compared to 30 days or 7 days ago in terms of the risk indicator. Is it going up or is it going down? This is important for me because I am able to forecast and anticipate behaviors or patterns from the people perspective and the process perspective. I know what I need to do and train people on, and in terms of processes, I know what I need to do to clean up my policies. In terms of technology, I can assess if there is any other thing of Trend Micro that I need to supplement to make sure I am fully protected.

Our response is instantaneous. I do not have an exact percentile in mind when it comes to the reduction in the response time, but our response is instantaneous.

I have integrated it with my NUC, my firewall, and my database monitoring tool. Trend Micro has a feature for virtual patching through Trend Micro TippingPoint. It instantaneously does the patching and cascades them across. Apart from what we call scheduled patching, on-demand patching is a part of their product features.

Trend Vision One is very easy to learn. This is the second organization where I am using this Trend Micro solution. When I introduced it, my team did not know about Trend Vision One, but within a month, simply with the help of the business portal where we have the e-learning, they were fully skilled and even certified at the entry-level of Trend Micro. Their feedback was that it was quite easy for them to adopt.

Trend Vision One is not at all difficult to administer.

We have seen a reduction in viruses and malware since implementing this solution. They provide you with the metrics for risk posture. You can see the reduction in your threat landscape. It goes granular to the point of telling you which type of malware or threat you are exposed to and the reduction. It is very definitive from a percentile marking. In my previous organization, we saw about a 75% reduction when we rolled it out. We were previously using something else there.

It reduces administrative overhead. I stopped adding additional headcounts from a security analyst and a security officer's point of view. It helps me reduce the overhead. On average, considering the annual wage of a security analyst, there is a reduction of about 7,000 dollars per annum.

I use Trend Micro's managed XDR services in conjunction with Vision One Endpoint Security. It reduces overhead. It is a fully-fledged managed service, so I do not need to have the business invest in an in-house SOC. It is a whole lot cheaper.

What is most valuable?

From an automation point of view, I find the ability to curate and deploy playbooks very helpful. I find that very convenient for us. It gives away the manual process. There is the ease of use.

I love what they have done with their Trend Companion AI, where it becomes so easy to have it do something for you instead of sifting through different tabs. So, the automation element and their new AI feature are top-notch for me.

I find the virtual patching that they offer superb.

What needs improvement?

There should be a bit more dynamism when it comes to their playbooks in terms of the action triggers. That is the only thing that I would want to see a bit more. There should be a bit more dynamism, especially when you are creating your own playbook. This is something I have also discussed with Trend Micro.

For how long have I used the solution?

I have been using Trend Vision One since 2020 when it was rolled out. I have been using Trend Micro products since 2015.

What do I think about the stability of the solution?

It is stable. I would rate it a ten out of ten for stability.

What do I think about the scalability of the solution?

It is scalable. I would rate it a ten out of ten for scalability.

How are customer service and support?

I would rate their support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used a plethora of other solutions. I moved to Trend Vision One for multiple reasons:

  • The ability to do what the solution says it does
  • The ability to orchestrate all different solutions into one single pane
  • The ability to have automation when it comes to detecting and responding to threats

How was the initial setup?

It is deployed on the cloud. For me, the deployment was easy. For the endpoints, we just did a GPO push through Active Directory. For the cloud, we used just simple tenancy APIs and we were good to go.

It took us a week simply by virtue of how big the organization was.

In the IT team, there are 10 people working with this solution. We also have other departments such as risk and audit that use it. Overall, there are about 20 people directly working with it. The remaining are users for whom it just works silently in the background.

The maintenance is not done in-house. It is handled 100% by the OEM. They do share notifications, but we as users do not feel it, so whatever maintenance is required is handled 100% by the OEM. That is the beauty of a cloud service. You are not overly bothered by it.

What was our ROI?

In my previous company, over the four years, I believe we had seen about 81% ROI.

There are cost reductions because of the simple fact that I have automation. It means that I do not need to spend a whole lot on headcount for security analysts. From a commercial point of view, it has helped me reduce my operational costs, and then there are also security cost reductions because of the fact that it is automated and it responds in real time.

What's my experience with pricing, setup cost, and licensing?

When I compare it to its peers that can do the same, it is cost-effective.

What other advice do I have?

The evolution has been great. When I started using Trend Micro Vision One, the product feature was what they used to call business worry-free. It has evolved from an EDR to a fully-fledged XDR. You can see that the R&D is putting in work, and there is evolution. In terms of product coverage, they do not look at only endpoint protection. Right now, we have bespoke server protection. We have cloud asset protection and email security. You can see the growth of Trend Micro when it comes to its cybersecurity offering.

Based on my experience, I would recommend this solution. The ease of use, elimination of overhead, and return on investment are the reasons why you should have this solution.

I would rate Trend Vision One a ten out of ten.


    Retail

Good experience, easy to understand

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It´s easy to understand the information displayed by Vision One.
What do you dislike about the product?
IPS rules are not being automatically applied to servers in Server & Workload Protection
What problems is the product solving and how is that benefiting you?
I have visibility of the risks and know what actions to take to mitigate them.


    Amit T.

Trend Vision One: Reliable, Effective, and User-Friendly

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about Trend Vision One is its comprehensive and unified approach to threat detection and response. The platform excels in integrating various security data sources, providing a single pane of glass for monitoring and managing potential threats across the entire network. Its ability to correlate data from endpoints, servers, and cloud environments allows for quicker identification of threats and more efficient incident response.

The intuitive dashboard and detailed analytics are particularly impressive, offering clear insights that help in making informed security decisions. Additionally, the automated response capabilities significantly reduce the time it takes to mitigate threats, enhancing overall security posture without the need for extensive manual intervention.
What do you dislike about the product?
What I dislike about Trend Vision One is that the platform can sometimes be complex to set up and configure, especially for organizations without a dedicated security team. The initial learning curve is steep, and it may take time for users to fully understand and utilize all the features effectively. Additionally, while the dashboard provides detailed insights, it can occasionally feel cluttered, making it challenging to navigate through the vast amount of data, especially during high-pressure situations.

Another area that could be improved is the integration with certain third-party tools, which can sometimes be less seamless than expected. More streamlined integration options and enhanced user training resources would make the platform even more accessible and user-friendly.
What problems is the product solving and how is that benefiting you?
Trend Vision One solves key problems like fragmented threat detection, slow incident response, and alert overload. By centralizing security data from multiple environments, automating threat response, and providing real-time intelligence, it enhances overall security and streamlines operations. This reduces the time and effort needed to detect, respond to, and manage threats, leading to a more secure and efficient environment.


    Brandon H.

First-class protection at an affordable price

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
Trend Micro has a best in class threat research team which allows for virtual patches to be applied to all devices with Trend Micro Vision One. Vision One has several features we don't utilize but would certainly be an incredible asset to any organization. It was easy to use and implement for our organization. We are in the console every single day and the best part is all the integrations make our job easier. Whenever there is a problem with a feature, their customer support team is first-class. Best part? No Blue Screens!
What do you dislike about the product?
Occasionally the features like device isolation don't work as expected.
What problems is the product solving and how is that benefiting you?
Vision One gives us incredible insight into our endpoints which helps make our jobs as analysts much easier.


    Muhammad Ahmad R.

Excellent product and Incident response is very good

  • July 01, 2024
  • Review provided by G2

What do you like best about the product?
Virtual patching & Security is the best part
What do you dislike about the product?
Interface need to be more user friendly and esay to use
What problems is the product solving and how is that benefiting you?
Virtual patching, SIEM


    Derek m.

CIO

  • June 24, 2024
  • Review provided by G2

What do you like best about the product?
Dashboard showing the overal risk index.
What do you dislike about the product?
They have no support in our local country. I think its better to incorporate support in my country Zimbabwe.
What problems is the product solving and how is that benefiting you?
Reporting overal risk index informs management on how we are doing as an entity


    Computer & Network Security

A Complete XDR

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
Centralized information and correlated data to risk index. It's very easy to use and the integrations are very useful.
What do you dislike about the product?
There is no way to close the workbenches and make them go out of sight, to some "file". Furthermore, the allocation of credits is confusing and it is not clear who is using what (it would be interesting for device management.
What problems is the product solving and how is that benefiting you?
XDR is centralizing information and providing information on how to improve the security of the environment, with easy-to-understand information.


    Melvin C.

XDR provides detection and improved investigation via security analysis.

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
The ASR (Attack Surface Risk Management).
What do you dislike about the product?
Detecting local certificate chain status.
What problems is the product solving and how is that benefiting you?
Checking detection in malware scanning in regard with the Server.