Great network protection, a centralized view, and user-friendly
What is our primary use case?
We use Trend Micro XDR to enhance our security framework.
One of our partners was the victim of a major attack, and we realized that our environment was susceptible to the same thing because we were only using an antivirus solution.
Trend Micro XDR is deployed on-premises, and we use it on our core business servers, clients, and the management portal to protect all of our network nodes from attacks.
How has it helped my organization?
Trend Micro Vision One provides centralized visibility and management across protection layers, which is important. It is part of our monitoring tool. The visibility gives us a centralized view of our network nodes, activities, and possible attacks.
The risk index feature plays an important role in our KPIs, which we report to the management team. Our business is dependent on our systems running 24/7.
Trend Micro XDR has helped decrease our time to detect and respond to threats.
Trend Micro XDR has reduced the time we spend investigating false positive alerts by 50 percent.
What is most valuable?
The most valuable feature is the network protection shield on every server, which isolates attacks and prevents our clients from being affected.
What needs improvement?
The deployment process could be more streamlined over the existing infrastructure, as it was not as easy as we thought. We are working with an expert from Trend Micro to improve the rollout process, but it has taken some time and we do not yet have a concrete understanding of the issue. There are some features that we have to install repeatedly before they start running.
For how long have I used the solution?
I have been using Trend Micro XDR for one year.
What do I think about the stability of the solution?
Trend Micro XDR is stable.
What do I think about the scalability of the solution?
Trend Micro XDR is scalable.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
How was the initial setup?
The deployment took six to eight weeks to complete. We had around five part-time people involved in the deployment.
What's my experience with pricing, setup cost, and licensing?
Trend Micro XDR is expensive but we got a good deal from Trend Micro. We pay for an annual license.
Which other solutions did I evaluate?
Currently, we are researching the question of whether to use Trend Micro XDR when we switch from our classic NPLS internal corporate lines to an SD-WAN solution. Or if we should use an integrated solution from the SD-WAN and firewall provider, such as Palo Alto or Fortinet.
What other advice do I have?
I would rate Trend Micro XDR eight out of ten.
We have 300 people in our organization that use the solution.
Maintenance is easy and done by two people, who update, patch, and install new servers; client-side, they also update user stations and analyze logs.
I recommend Trend Micro XDR. It is user-friendly.
Which deployment model are you using for this solution?
On-premises
XDRto the fullest
What do you like best about the product?
It easily corelates all logs coming from different Trend Micro Products and also from 3rd party tools. It gives us a holictic view of all the detections with all the related MITRE details related.
What do you dislike about the product?
It's high classifications of alert criticality, tends to give us a high risk index which is very alarming especially when presenting to the bosses. We cannot also modify and solve acount impersonation issues on the paltform which can help us mnimize the risk index.
What problems is the product solving and how is that benefiting you?
Lateral Movements, Account Impersonations, Vulnerabilities, Maliscious activities and many more cyber sevurity issues
Ease of handling and responding to incidents
What do you like best about the product?
It is a tool that facilitates my day-to-day work, showing vulnerabilities, risks, evidence and quick dealings with problems in my environment. The simple and visual detailing makes us learn faster with the tool and that it helps us on a daily basis by intelligently handling incidents, and most of the time the user doesn't even notice.
What do you dislike about the product?
Having the platform in several languages, mainly Portuguese (BR), as some people find it difficult because of the language, but otherwise, the platform is simple and well organized for each type of Menu added there.
What problems is the product solving and how is that benefiting you?
I can analyze vulnerabilities across my network, even if I don't have a Trend Micro agent in that environment, but the telemetry and AI help me work more effectively and accurately when handling incidents.
Easy to Use and better understandble visibility of risk insights.
What do you like best about the product?
Certralized visiblity and sigle sign-on. it has the advanced technology to protect from ransomware attacks and other cyber attacks, immediate resoponse.
What do you dislike about the product?
For the endpoint isolation mail conforamtion we will not get the affected device details whith in the same mail.
What problems is the product solving and how is that benefiting you?
Improved the threat detection and response.
Advanced threat hunting and visibility.
Device, domain, servers, email and third party risk score and the threats visibilty and remedeation.
Beeter protection aganist cyber threats, redused risk of data breaches and increased the overall cybersecurity maturity for the organization.
A comprehensive solution that is not overly complex to use or manage
What is our primary use case?
Trend Micro XDR is utilized for security management, and we apply it to our email, network, and endpoints.
Trend Micro XDR is based on its proprietary cloud.
How has it helped my organization?
Trend Micro provides us with centralized visibility and management across protection layers, which are important to our organization.
The centralized visibility and management across both layers improve our efficiency by offering central security without the need for extensive management or fine-tuning. Trend Micro is also comprehensive and user-friendly. We have confidence in the results.
The risk index provides us with insights into potentially vulnerable areas or aspects that we may need to double-check to ensure everything is working as expected. In other words, it's a useful tool to obtain a quick overview of parts that could be more exposed to risks and other potential issues.
Trend Micro helps reduce our MTTD and MTTR.
Trend Micro presents results in a comprehensive and easy-to-read manner, which helps reduce the time we spend investigating false positive alerts.
We utilize Trend Micro's automation capabilities for alerting and categorizing emails into specific categories based on their risk level.
What is most valuable?
Trend Micro XDR is a comprehensive solution that is not overly complex to use or manage. The security results have been quite good.
What needs improvement?
I would like to have more integration with mobile device management.
For how long have I used the solution?
I have been using Trend Micro XDR for three years.
What do I think about the stability of the solution?
Trend Micro XDR is stable.
What do I think about the scalability of the solution?
Trend Micro XDR is scalable. As a small company, the licenses we have are sufficient to meet our needs.
How are customer service and support?
The technical support team is excellent, and they were able to answer our questions to our satisfaction.
How would you rate customer service and support?
How was the initial setup?
The deployment did not appear to be complex, but it was managed by Pro-Axis, who utilized a large workforce to ensure the swift completion of the deployment.
What about the implementation team?
We engaged an external partner named Pro-Axis to assist us with migrating from Trend Micro on-premises to Trend Micro XDR. Their services were excellent, and we did not encounter any unexpected issues. We were fully satisfied with the migration process as Pro-Axis promptly restored our services.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive, and the cost aligns with the features we receive. The license fee covers all of our needs.
What other advice do I have?
I give Trend Micro XDR a nine out of ten.
We were initially using Trend Micro on-premises and then expanded our usage by implementing XDR. We were satisfied with the solution and its features, so we made the decision to stick with Trend Micro.
A small team is required for maintenance, which will not impose a significant burden on our IT team.
Our entire organization uses the solution.
I suggest trying out the trial of Trend Micro XDR to assess its suitability for their environment. It can be a good solution for small or medium-sized organizations, but keep in mind that everyone has their own specific requirements.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Fabolous cyber security protection
What do you like best about the product?
Its having very easy and simple dashboard to understand the status of system. On-premises option is available if the customer has isolated networks.
What do you dislike about the product?
There is nothing we can dislike, But i would like to add one point, which is, Trendmicro should add a DLP feature with an Endpoint security product, Which other competitors added to their product.
What problems is the product solving and how is that benefiting you?
Trendmicro is helping us to protect our systems. And we have been happy using this product for many years. Now in this digital world, staying protected is a question mark, where Trendmicro helped us to stay protect.
I see the work that this trend is doing to tweak XDR just keeps getting better
What do you like best about the product?
It is showing everything we need to adjust in our company and now using the script to fix CVEs has made our life much easier.
What do you dislike about the product?
I would like the correction scripts to be able to be executed on several devices at the same time, instead of having to go to each device to then run the script
What problems is the product solving and how is that benefiting you?
He's been showing us everything we need to fix in our park, and with every type of CVES he's been showing us, this is our main tool for fixing vulnerabilities.
XDR easy to use and manage
What do you like best about the product?
TrendMicro Vision one is an XDR very easy to use and manage. Summary dashboard are well implemented to check your security in 5 minutes. Deep details can be viewed if needed with a good level of precision.
What do you dislike about the product?
Licensement is changing a lot and now we don't know how much the license will cost in the next purchase. Some API problems with splunk that don't have solution for the moment.
What problems is the product solving and how is that benefiting you?
We can check the overall security in all our networks with just 5 minutes each day. Summary and executive reports are very good to this fast check. Some automatic triggers helps in the daily management of security.
Automating our security
What do you like best about the product?
Vision One allows us to have a 360 degree view of our level of security and active threats to our information system. Its strength, agglomerate data from several sources.
What do you dislike about the product?
Vision one is a young solution, we encounter several problems related to features that are not yet in final version.
We also have some endpoints that do not show up in the console, even though they have all the features activated.
What problems is the product solving and how is that benefiting you?
For our scope, vision one allowed us to mitigate attack vectors from emails. With artificial intelligence, it is able to cross-analyze emails received by users, and delete these malicious emails from user mailboxes. This allows us to significantly reduce the human risk.
Visualize, details and straight forward
What do you like best about the product?
Workbench menu with simulation and details about every alert on the computer
What do you dislike about the product?
Too many menu or features to master.....
What problems is the product solving and how is that benefiting you?
Intrusion and hacking on our servers. It pint point the problem to the details
