MSG91-SMS
MSG91Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
49 reviews
from
External reviews are not included in the AWS star rating for the product.
Pathetic tech, CTO couldn't resolve issues
What do you like best about the product?
Their startup program is quite generous. It can help early-stage startups start delivering SMSes.
What do you dislike about the product?
This list is big. I will try to summarize:
- The API integration is unnecessarily complex. They run another company called "viasocket.com" which is their recommended way of connecting to MSG91 API.
- I have been their paying customer since over a year and there hasn't been a week passed by where I haven't received 500 class errors from their API. The API is down frequently.
- Their tech team is unable to resolve issues. I have contacted them 4 times regarding frequent service degradation. They assured me that the issues have been resolved but they are not. I am still receiving the same errors regularly.
- Some tooltips in their dashboard openly admit their tech team's incompetence. I am copying pasting this message from their dashboard: "Due to some technical issues, if the admin resend your message, you might see reports for the same number twice." Can't post a screenshot, since it isn't allowed here.
I am switching to Textlocal as soon as my MSG91 credits are exhausted. Goodbye!
- The API integration is unnecessarily complex. They run another company called "viasocket.com" which is their recommended way of connecting to MSG91 API.
- I have been their paying customer since over a year and there hasn't been a week passed by where I haven't received 500 class errors from their API. The API is down frequently.
- Their tech team is unable to resolve issues. I have contacted them 4 times regarding frequent service degradation. They assured me that the issues have been resolved but they are not. I am still receiving the same errors regularly.
- Some tooltips in their dashboard openly admit their tech team's incompetence. I am copying pasting this message from their dashboard: "Due to some technical issues, if the admin resend your message, you might see reports for the same number twice." Can't post a screenshot, since it isn't allowed here.
I am switching to Textlocal as soon as my MSG91 credits are exhausted. Goodbye!
What problems is the product solving and how is that benefiting you?
Cheaper than the competition. That's the only pro about them.
Recommendations to others considering the product:
I won't recommend them to any company who takes SMS communication seriously.
Message91 or MSG91 is the best bulk sms service I have ever used with a high delivery rate
What do you like best about the product?
After sales service of the product is very good along with quick sms api integration as MSG91 has helped me vigorously advance my sales along with sending promotional messages also this helped me gain a lot of client satisfaction continuously.
What do you dislike about the product?
I have to specify the country code for India also as I believe it is good to specify outside India but in domestic messages also I have to provide +91 before each number which I think should not be there as most of my clients currently are from India.
What problems is the product solving and how is that benefiting you?
MSG91 is revolutionary for me as previously people suggested me some other platforms for bulk messaging but after research I realised that their customers were not getting delivery on time, this is not happening with me.
Recommendations to others considering the product:
MSG91 delivers messages which are promotional and transactional to cross borders all over the world.
Incredible functionality overall!
What do you like best about the product?
Com offers web solutions from Walkover for SMS and OTP services for more than 3 years. It has amazing functionality, the service is very good, and a lot of supportive API help. Msg91 is a platform to enhance your marketing or use SMS as a service. I love the SMS features of msg91 that help me carry out powerful SMS marketing campaigns.
What do you dislike about the product?
I like most aspects of this SMS program or software. Pay-as-you-go pricing model with the best deals for high usage. For reports over 7 days, they provide an Excel export service that takes a long time the pay-as-you-go model with the best deals for high usage.
What problems is the product solving and how is that benefiting you?
Help our promotion or marketing team with sales and marketing with each and every sales representative in our territory. The delivery of messages is important to us, therefore, it is very important to have some reliable services, which is being done amazingly with msg91. We have added more monetization channels in our business. We have integrated Msg91 services into many functionalities in our platform and services.
Recommendations to others considering the product:
This SMS software is definitely worth the price and is very powerful and sustainable for this era. Additionally, the 24-7 support line is always helpful for those office hours browsing the site. This SMS software is definitely worth the price and is very powerful and sustainable for this era. This SMS software is definitely worth the price and is very powerful and sustainable for this era.
A powerful SMS platform, comprehensive features, competitive rates!
What do you like best about the product?
MSG91 can integrate with our backend using APIs
Their rates are competitive
It has multiple use-cases as features which is really helpful for experimentation
Their rates are competitive
It has multiple use-cases as features which is really helpful for experimentation
What do you dislike about the product?
Their support could be more hands on
They should have an AI to help share insights and suggestions
The DND user profile check process is very manual
They should have an AI to help share insights and suggestions
The DND user profile check process is very manual
What problems is the product solving and how is that benefiting you?
Reaching out to our transacting users
Reaching out to our users for promotional campaigns
This has resulted in 8-9% increase in our transactions
Reaching out to our users for promotional campaigns
This has resulted in 8-9% increase in our transactions
Best SMS & Communication delivery platform
What do you like best about the product?
We are using msg91.com provide by walkover web solutions for SMS and OTP services from more than 3 years. The delivery success ratio, delivery reporting, support system, application functionality and API services all are good. All of the team is doing good. We truly liked there services
What do you dislike about the product?
The interface display reports for 7 days. For Reports more than 7 days, they provide export excel facility which is time consuming. instead of only file download they should provide facility to view reports for more than that.
What problems is the product solving and how is that benefiting you?
We have integrated Msg91 services in many functionalities on our platform and services. Messages delivery matter for us thus becomes very important to have some reliable services which is being done amazingly by msg91. They have provided sub-user creation and sub-merchant facility which is also becoming very useful in business. We have added more moetization channels in our business.
Recommendations to others considering the product:
For messaging services whether it is promotional or marketing SMS, OTP messages or voice OTP, msg91 is delivering best services in industry.
An Sms as a service.
What do you like best about the product?
Msg91 is a platform to increase your marketing or use sms as a service . They have third party api integration as well .
The dashboard seems to be handy as it is well build , it provides with data for integration in different languages and curl commands are there.
The delivery report api is very useful and the error and success codes are well defined and documented so that the initiator who is sending can analyse the cause of failures .
The dashboard seems to be handy as it is well build , it provides with data for integration in different languages and curl commands are there.
The delivery report api is very useful and the error and success codes are well defined and documented so that the initiator who is sending can analyse the cause of failures .
What do you dislike about the product?
If your are an integrator and providing sms as a service than api calls per second restriction is there otherwise the sms campaigns fail .
What problems is the product solving and how is that benefiting you?
We are selling our product by providing msg91 as a service
Awesome service and nice sms software
What do you like best about the product?
I love the SMS features of msg91 which helps me conduct powerful SMS marketing campaigns.
What do you dislike about the product?
It doesn't support Mac-based platforms, only desktop.
What problems is the product solving and how is that benefiting you?
We use MSG91 to do mass business communications and understand the insight of corporate communications.
Amazing Functionality overall!!
What do you like best about the product?
It has amazing functionality, service is very good and many supportive API help!
What do you dislike about the product?
I like most aspects of this program/ SMS software.
What problems is the product solving and how is that benefiting you?
It helps our promotion/ marketing team with sales and marketing with each and every sales representative in our territory.
Recommendations to others considering the product:
This SMS software is definitely worth the price and very powerful and sustainable to this era.Plus the 24-7 support line is always useful for those late hours in the office navigating the site.
Nice tool for messaging
What do you like best about the product?
sending of messages
Track it all, from logs to demographics.
APIs For All Major Languages
Integrate; send.
Track it all, from logs to demographics.
APIs For All Major Languages
Integrate; send.
What do you dislike about the product?
Pay-as-you-go pricing model with best deals for high usage.
What problems is the product solving and how is that benefiting you?
APIs For All Major Languages
Integrate; send.
Integrate; send.
showing 41 - 49