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MSG91-SMS

MSG91

Reviews from AWS customer

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External reviews

49 reviews
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External reviews are not included in the AWS star rating for the product.


    Nishkarsh B.

Perfect OTP service with best delivery rate in the market

  • August 14, 2021
  • Review provided by G2

What do you like best about the product?
It has a very high delivery rate in the market.
What do you dislike about the product?
Not much disliked anything. Have tried many solutions in the market but this is best.
What problems is the product solving and how is that benefiting you?
We are using MSG91 for OTP delivery in our main product.
As we are doing only OTP login so delivery rate matters the most in our product, so the major benefit is a high delivery rate.


    Abhishek S.

Beginner friendly and time efficient setup

  • June 24, 2021
  • Review provided by G2

What do you like best about the product?
Easy integration, simple API's and flexible templates.
What do you dislike about the product?
Bit confusing about the error handling and basic dashboard
What problems is the product solving and how is that benefiting you?
We used it to verify phone numbers of our clients and customers. It was easy to integrate and start using.
Benifit is the low cost and basic technical knowledge requirements.


    Balkeerat S.

Lots of Improvement required , Support is not good

  • April 08, 2021
  • Review provided by G2

What do you like best about the product?
They still don't have any wow factor, just like other message service providers
What do you dislike about the product?
There UX is confusing, support is very bad. Delivery outside India is very bad
What problems is the product solving and how is that benefiting you?
They don't have an exact reason for failed messages outside India and also they charge credits for them. Because of this, we are facing lots of issues in international clients


    ramprakash s.

Easy to use, comfortable for developers, money worth

  • March 10, 2021
  • Review provided by G2

What do you like best about the product?
The documentation. Very comfortable and easy to understand.
What do you dislike about the product?
Sometimes messages gets delayed that we got complaints
What problems is the product solving and how is that benefiting you?
Authentication with OTP service.


    TEJESHWANI S.

Best Communication API for SMBs

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
Easy deployment of APIs
Various Integration options
Plans for Startup
What do you dislike about the product?
Customer support can be improved. Other than than, we haven't found anything as such which we can say we *disliked* about msg91.
What problems is the product solving and how is that benefiting you?
Engaging our customer base


    Education Management

COGNI

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
Very good Service, Really Responsive. Appreciable work
What do you dislike about the product?
I don't think there is anything which I can point out like this.
What problems is the product solving and how is that benefiting you?
frequently messaging different persons without any problem, giving updates to my users


    Computer Software

Best messaging service

  • February 23, 2021
  • Review provided by G2

What do you like best about the product?
Time to deliver messages, easy to integrate and best customer support
What do you dislike about the product?
Not disappointed yet. As of now doesn't feel any issues.
What problems is the product solving and how is that benefiting you?
For sharing the details about product and OTP service


    Ravi S.

Great Customer Service, Easy Integration

  • February 23, 2021
  • Review provided by G2

What do you like best about the product?
Customer Service & Support is superb
Pricing is competitive
What do you dislike about the product?
A little more offers for premium customers.
What problems is the product solving and how is that benefiting you?
Communication with customers via channels


    Computer Software

Good experience of using SMS service

  • February 23, 2021
  • Review provided by G2

What do you like best about the product?
MSG91 has been easy to integrate with to service our clients and they have always been proactive in delivering notifications of changes applicable due to internal and external factors
What do you dislike about the product?
Nothing as such.. They may work on simplifying integration with Whatsapp
What problems is the product solving and how is that benefiting you?
We are using MSG91 to send transactional SMS to our Clients / Users at several touch points


    Albin J.

Easy to integrate product and a highly supportive and helpful team

  • January 22, 2021
  • Review provided by G2

What do you like best about the product?
they helped out with our TRAI registrations, which are super complex for small businesses to do on their own.
What do you dislike about the product?
The login flow to login to the dashboard is a bit complex and can be made a bit more user-friendly.
What problems is the product solving and how is that benefiting you?
We use Msg91 for sending OTP's on our platform for login. We plan to use it in the future for promotional messages to our target customers.
Recommendations to others considering the product:
Go for it. Bet messaging platform there is. They provide attractive offers and free credits to startups as well.