Squadcast
Squadcast Inc.Reviews from AWS customer
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Squadcast is a game changer
What do you like best about the product?
Squadcast has been amazing to use to organize projects, write post mortems, and manage service health. The UI is very clean and intuitive so i can setup services and escalation policies instantly
What do you dislike about the product?
I would like Status Pages that I can make directly on Squadcast. It seems a bit of a hassle to configure a website, CNAME, etc and like it to Squadcast
What problems is the product solving and how is that benefiting you?
Knowing what bugs happen with which projects. We now have a better sense of autonomy and ownership on the team. It makes it easier to delegate tasks during our release cycles
Good tool
What do you like best about the product?
This tool is highly customizable and it is possible to configure different parameters for notification.
What do you dislike about the product?
The interface for viewing notifications is not attractive, or better; it is not a simple and clear interface; it leaves something to be desired.
What problems is the product solving and how is that benefiting you?
We needed to receive notifications from different sources. Thus, SquadCast serves as a notification gateway.
One of the best on call scheduling software
What do you like best about the product?
-It is super easy to setup
-very intuitive
-integrates beautifully with tools like uptimerobot, Google Chat, Slack etc
-has extensive documentation
-amazing UI/UX
-most importantly it just works without a hiccup!
-very intuitive
-integrates beautifully with tools like uptimerobot, Google Chat, Slack etc
-has extensive documentation
-amazing UI/UX
-most importantly it just works without a hiccup!
What do you dislike about the product?
It would be great if we could download the incident list, also it would be great to have more time based filters on the analytics. Apart from there I could not find anything problematic or inconvenient yet.
What problems is the product solving and how is that benefiting you?
- We have a bunch of application servers that we are monitoring for down-times using tools like uptimerobot, we needed an on call management software to have people on call to respond to the downtime and immediately understand the reasons for the incidents
Benefits:
- Setting up escalation policies was extremely helpful in case the person on call failed to respond sooner
- Setting up the on call schedule was a piece of cake compared to other on call management software out there
- The analytics help us better understand the incidents and resolution time, which helped us better our processes
Benefits:
- Setting up escalation policies was extremely helpful in case the person on call failed to respond sooner
- Setting up the on call schedule was a piece of cake compared to other on call management software out there
- The analytics help us better understand the incidents and resolution time, which helped us better our processes
Recommendations to others considering the product:
Just go for it.
Technical Customer Success Manager feedback
What do you like best about the product?
The ease of use that you get a link to direct you to the issue in the text message
What do you dislike about the product?
Email duplication with text messages when errors occur.
What problems is the product solving and how is that benefiting you?
making sure that both of our databases are running at sync and therefore keep our high performance system running at its optimum.
Great solution for managing on call services!
What do you like best about the product?
The ease of customization, can define complex rules with little work
What do you dislike about the product?
the API is somehow lacking some features, but still able to manage and achieve solutions using the export APIs
What problems is the product solving and how is that benefiting you?
On call services from engineers
Decent Alternative to Other Monitoring Solutions!
What do you like best about the product?
Good clean interface, easy to use scheduling
What do you dislike about the product?
Alerting options are limited, alerting rules are limited
What problems is the product solving and how is that benefiting you?
Squadcast allowed us to get up and running with a monitoring solution very quickly. While limited in feature set, it got us what we needed fast
Good Application monitoring system
What do you like best about the product?
We like the alarm feature integration. We have cloudwatch alarms which we integrate with squadcast and we can use their tagging and routing protocols to route to the appropriate team and also use on call scheduled to manage it.
What do you dislike about the product?
Few integrations like slack doesn't work at all. No bitbucket integration. Should have an option to elevate to a different team if not answered.
What problems is the product solving and how is that benefiting you?
Application monitoring and error reporting
I think OpsGenie has more features than Squadcast, but is more expensive too
What do you like best about the product?
Price, Integration by service and not by team
What do you dislike about the product?
Team perfomance dashboards: OpsGenie has more complete dashboards.
What problems is the product solving and how is that benefiting you?
Be aware the actual state of the platform. It's according with my expectation.
Perfect for day-to-day use
What do you like best about the product?
The calendar allows us to order and control the guards
What do you dislike about the product?
Not so user friendly to order alarms and the calls to the phone do not work well
What problems is the product solving and how is that benefiting you?
Basically we use it to alert us to problems in servers urgent requests in jira
Great product
What do you like best about the product?
Squadcast was amaziling easy to integrate in our existing procedures and systems, having it operating from day one.
What do you dislike about the product?
I wouldn't say "dislike", I think there are many possible enhancements to do as in any product, but out of the box each feature was useful for us. The UI/UX for managing schedules for our squads could be improved as an example of this.
The absence of a method on its API for creating an incident makes the product less integrable.
The absence of a method on its API for creating an incident makes the product less integrable.
What problems is the product solving and how is that benefiting you?
Problems solved
* The need for a single vendor and point of contact for all of our alerting needs from systems and procedures (i.e. ETLs)
* The need to make calls to our DevOps and Support engineers
* Integration of our alerting system with applications and batch/offline processes
Benefits
* Ability to measure the response of our engineers
* Visibility of our infrastructure general health
* Simplicity for our engineers for management of the incidents flow.
* The need for a single vendor and point of contact for all of our alerting needs from systems and procedures (i.e. ETLs)
* The need to make calls to our DevOps and Support engineers
* Integration of our alerting system with applications and batch/offline processes
Benefits
* Ability to measure the response of our engineers
* Visibility of our infrastructure general health
* Simplicity for our engineers for management of the incidents flow.
Recommendations to others considering the product:
Give it a try.
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