Squadcast
Squadcast Inc.Reviews from AWS customer
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Simplifies the incident management and reporting flow
What do you like best about the product?
The free status page allows our Ops Engineers to quickly coordinate, update, report, and respond to customer concerns.
What do you dislike about the product?
Some of the comfort features of other IoS platforms are missing (more detailed Status Page features, more integrations), but still works extremely well
What problems is the product solving and how is that benefiting you?
We've been able to effectively inform our customers when an incident is detected, and quickly get our engineers on the case to start investigating and fixing issues.
Modern on call tool to squads
What do you like best about the product?
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
What do you dislike about the product?
Could offer more remediation functionalities.
What problems is the product solving and how is that benefiting you?
With Squadcast, all incidents are automatically closed after the resolution; we have MTTR, MTTA, and post-Morten reports. Besides that, it helps organize the on-call schedule, and we don't need an operator to call the responsible team.
Good
What do you like best about the product?
The status page and different kind of rules like suppression rule
What do you dislike about the product?
all good, it will be great if we can customize status page
What problems is the product solving and how is that benefiting you?
alerting
Squadcast performance review
What do you like best about the product?
Simple, reliable, high quality, and designed to avoid losing our content in the event of a lost connection. The user interface is also really nice, we can easily identify the monitoring status.
What do you dislike about the product?
None that I can see. The setup is just great.
What problems is the product solving and how is that benefiting you?
Monitoring our production servers and all the applications. Tracking SSL expiries monitoring CPU disk and memory usage of DEV, Stage, and PROD environments. Also used to monitoring the backup process running on our servers.
It's quite a good service to manage urgent tasks.
What do you like best about the product?
App wise eco system, the fact that you can manage/respond or receive notification through mobile app on the go
What do you dislike about the product?
Sometimes live notifications doesn't show up
What problems is the product solving and how is that benefiting you?
Urjent task management, it gives clarity to reportee that somebody is looking into it and it keeps everybody calm.
Nice to have Alarm like this
What do you like best about the product?
The alarm when anything goes down. i can use this feature.
What do you dislike about the product?
The daily shift notification. doesn't make helpful anymore. I know my shift, and I am already doing my work.
What problems is the product solving and how is that benefiting you?
Server failures and maintenance make it easier for me. I loved this notification before getting to know the issues
squadcast review
What do you like best about the product?
Unlimited Free SMS
Unlimited Free Calls
Unlimited Users
A lot of great integrations
Unlimited Free Calls
Unlimited Users
A lot of great integrations
What do you dislike about the product?
2FA does not exist
Incident Rate Limiting
Incident Rate Limiting
What problems is the product solving and how is that benefiting you?
Improve service quality by receiving incidents quickly via phone and SMS.
Reduced cost of incident notification.
Reduced cost of incident notification.
Nice and Helpful Tool
What do you like best about the product?
Integration with other software such as Slack etc.
Mobile application which makes sure we don't have to be in front of our System always.
Ease of use in configuring.
Easy to add/remove users to a particular group.
Easy scheduling on-call pairs weekly in advance
Mobile application which makes sure we don't have to be in front of our System always.
Ease of use in configuring.
Easy to add/remove users to a particular group.
Easy scheduling on-call pairs weekly in advance
What do you dislike about the product?
None as of now. Maybe we are not exploring squadcast fully.
The UI on the mobile is somewhat outdated by at least by 4years.
More functionality should be added compared to competitors in this field.
The UI on the mobile is somewhat outdated by at least by 4years.
More functionality should be added compared to competitors in this field.
What problems is the product solving and how is that benefiting you?
We use it mainly for alerting ourselves with P0/P1 Alerts.
On-Call Monitoring schedule for critical applications.
Use it extensively during our ThanksGiving and New Years when our traffic is very high.
On-Call Monitoring schedule for critical applications.
Use it extensively during our ThanksGiving and New Years when our traffic is very high.
VERY AFFECTİVE PRODUCT
What do you like best about the product?
It is truly an accurate and successful product. in general, it works stable and impressive.
What do you dislike about the product?
prices can be a little cheaper. Some usability problems can be fixed.
What problems is the product solving and how is that benefiting you?
It enabled me to do my existing works faster and more accurately. It also provided support in the standardization of in-house transactions.
Recommendations to others considering the product:
reliable
stabil
stabil
Squadcast streamlines alerting, rotations, and team organization!
What do you like best about the product?
Breaking out internal users into unique and specific squads helps organize alerting structure and regular rotations
What do you dislike about the product?
Some alerts can unknowingly get left in a triggered state after they have been resolved
What problems is the product solving and how is that benefiting you?
Building out 24/7 squad coverage rotations for holidays or weekends for support and development teams has helped address blindspots and mitigate more significant problems that may occur during our non-working hours
Recommendations to others considering the product:
Consider looking into Squadcasts integration abilities as you can make specific alerts that notify via email, text, phone call, Slack, etc., and test what notification frequency works best for you and your squads.
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