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Squadcast

Squadcast Inc.

Reviews from AWS customer

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External reviews

304 reviews
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External reviews are not included in the AWS star rating for the product.


    Vinod S.

My experience and feedback on squadcast

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
it is good software as Service. It gives many more features in less amount if we compare it with pager duty.
What do you dislike about the product?
The Metrics dashboard should be improved.
What problems is the product solving and how is that benefiting you?
It notifies us on call whenever critical alerts come from our monitoring tools. We have integration from Prometheus Alertmanager to Squadcast.


    Thomas G.

Squadcast Review

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
Squadcast website UI, integration with alerting apps and alerting via phone
What do you dislike about the product?
whenever an alert triggers for a particular client then the everyone working for that client gets the calls, there should be some restriction at individual level
What problems is the product solving and how is that benefiting you?
We are able to send all the critical alerts of all our clients to a single channel just by intergrating squadcast or by adding an url


    Mohammed Ali S.

Sqadcast for Alert Management

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
I have integrated squadcast for alerting and monitoring all the machines in production environments too found this really helpful and easy to integrate and implement.
What do you dislike about the product?
Nothing Its easy to setup and integrate as per the documentation.
What problems is the product solving and how is that benefiting you?
Quick alerts and Notifications for the issues and very much accurate and precise. Helped us to take quick actions based on the incidents with proper reporting from squadcast


    Shibashish S.

Good features and pricing compared to competitors

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
The squadcast support team is good; they hand hold to onboard/migrate and also support proactively post that. The Squadcast product is feature-rich, I especially like their reporting.
What do you dislike about the product?
Pricing can be better for bulk users. On the product, some more granular reporting is required like how many alerts got escalated, etc. Also need a feature to group similar alerts for better analysis.
What problems is the product solving and how is that benefiting you?
Alerts sent via email, slack or sms are likely to be less visible compared to voice calls. Squadcast enables voice calls for alerts.
Squadcast allows escalations to be set so that incident alerts are attended to and SLAs are not breached.


    Vishal S.

quadcast feedback

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
Alerting is properly and on time. It is well optimised app
What do you dislike about the product?
Alerting is going to everyone at same time.
What problems is the product solving and how is that benefiting you?
we have integrated all over clients alerts to single slack channel


    Arbaz S.

Good

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
All services are good and I am using this for quite a long time now
What do you dislike about the product?
Nothing as of now as did not find any difficulties to access the application.
What problems is the product solving and how is that benefiting you?
P1 alerts and incident management.


    Bhavesh P.

Excellent service for alerting on infrastructure outages

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
Best about squadcast is its alerting features and ability to define escalation matrix.
What do you dislike about the product?
Sometime the alerts and send to multiple people at once even after having a proper escalation matrix define.
What problems is the product solving and how is that benefiting you?
We are able to receive calls for our infrastructer outage, based on the defined escalation matrix, it helps us to be notified and hence results in resolving critical issues at the earliest.


    Computer Software

Suqadcast for alerting

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
We have been using this for getting alerts for our projects
What do you dislike about the product?
Sometimes it sends frequent alerts that would be time consuming
What problems is the product solving and how is that benefiting you?
To get project related incidents and resolution


    Ajinkya M.

Work of squadcast

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
It's qlerting policy and we can create chain of steps for alerts
What do you dislike about the product?
Need to improve some alert policy and description
What problems is the product solving and how is that benefiting you?
It's give alerts wornig when alerts reach proper threshold values


    Rohit B.

Very good

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
Better than pagerduty, ui is best and more reliable
What do you dislike about the product?
Every team member gets call all at same time
What problems is the product solving and how is that benefiting you?
Get alerts on call, sms and email