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AssemblaReviews from AWS customer
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Responsive and professional company - good quality service
What do you like best about the product?
For the single tenant solution, Perforce hosting speed and reliability is exceptional!
Premium support is very responsive and helpful - problems get fixed so quickly after they appear, though that is quite infrequently.
Pricing for premium services is quite reasonable - the bulk of the cost is Perforce licensing.
Premium support is very responsive and helpful - problems get fixed so quickly after they appear, though that is quite infrequently.
Pricing for premium services is quite reasonable - the bulk of the cost is Perforce licensing.
What do you dislike about the product?
Nothing!
There is a 40 character minimum for this field so these are some extra words.
There is a 40 character minimum for this field so these are some extra words.
What problems is the product solving and how is that benefiting you?
Allows us to focus on our work rather than maintaining a VCS server
Terrible Customer Service
What do you like best about the product?
Honestly nothing, it was a half decent tool for managing dev work.
What do you dislike about the product?
Their customer service is very terrible. No customer empathy, don't have the authority to escalate to solve problems.
They have been messing with pricing plans so much that we need to add 5 users and they only would do so if we upgraded to a plan that was 20x the price per user than we were paying. After a long battle with customer support, they added a discount to make it somewhat affordable. But still a 2.5x increase in price. We were told this discount is only valid for one year and we will jump up to the 20x price. We decided to move to Jira and in the process of asking them to cancel a majority of our services and users, they did it wrong and keep charging us the old price. They would not issue a refund.
Don't bother with these people!
They have been messing with pricing plans so much that we need to add 5 users and they only would do so if we upgraded to a plan that was 20x the price per user than we were paying. After a long battle with customer support, they added a discount to make it somewhat affordable. But still a 2.5x increase in price. We were told this discount is only valid for one year and we will jump up to the 20x price. We decided to move to Jira and in the process of asking them to cancel a majority of our services and users, they did it wrong and keep charging us the old price. They would not issue a refund.
Don't bother with these people!
What problems is the product solving and how is that benefiting you?
Task management and code storage
Great basic online source repo
What do you like best about the product?
How easy it is to setup new users to be able to access the repository.
What do you dislike about the product?
I really don't have any dislikes about this product.
What problems is the product solving and how is that benefiting you?
Sharing a code-base with a team spread-out over different physical locations. Also we don't really have IT so didn't need to worry about setting up a server that gets backed up.
Recommendations to others considering the product:
This is a great online source repo for a small dev team to use.
Confusing interface
What do you like best about the product?
I like the ability to search for anything within assembla and the ease to do so
What do you dislike about the product?
The interface upon logging in and if there are a lot of tickets can get very confusing. The filter option is used all the time.
What problems is the product solving and how is that benefiting you?
Ticket creation and tracking
Assembla as a ticketing system
What do you like best about the product?
Convenient web interface for managing tickets and team workflow.
Easy to customize (custom fields)
Good integration with email.
Easy to customize (custom fields)
Good integration with email.
What do you dislike about the product?
Never used the version control features.
While there are project / sprint management features available, team never warmed to them and never actively used them.
General search capability over the ticket database could be better.
While there are project / sprint management features available, team never warmed to them and never actively used them.
General search capability over the ticket database could be better.
What problems is the product solving and how is that benefiting you?
Ticket and workflow management. Good tracking of work.
Integration with version control (GIT) so that activity in GIT is logged to the tickets using webhooks.
Knowledge management (Wiki)
Integration with version control (GIT) so that activity in GIT is logged to the tickets using webhooks.
Knowledge management (Wiki)
Excellent Tool for Collaboration
What do you like best about the product?
Ticketing System in combination with SVN. Since we began to us it, we never hat in mind to change to another solution.
What do you dislike about the product?
When using other collaboration tools, there is sometimes sto connect to a ticketing system. jira always in that list, assembla never
What problems is the product solving and how is that benefiting you?
We manage our development process with assembla. This means communication, development and testing
Programming Project Management Super-seeded By Atlassian
What do you like best about the product?
Reliable. I've just Assembla for the best part of 10 years and I've never had any serious issues.
Assembla is a great way one stop shop for managing a programming team: I've used it as a code repository, for buildsheets and notes in a wiki and ticket management.
Assembla is a great way one stop shop for managing a programming team: I've used it as a code repository, for buildsheets and notes in a wiki and ticket management.
What do you dislike about the product?
Recently Assembla has been taken over, the prices have risen sharply and there has been no substantial improvement in functionality. Dollar for dollar, you're probably better of using the Atlassian stack now even with their price increases too! The backups produced can not be restored with the interface to stop you from stopping/starting your membership.
What problems is the product solving and how is that benefiting you?
Management of programmers and projects.
Recommendations to others considering the product:
Seriously consider JIRA and bitbucket
Good
What do you like best about the product?
It provides burn down charts ,helps us know the velocity of the dev team.It is also used to track bugs and stories.It is easy to use
What do you dislike about the product?
I didn't face any such problem with the product
What problems is the product solving and how is that benefiting you?
With Assembla we create Tickets for Sprints we generate the burn down charts .We assign ticket and we get mail.
Recommendations to others considering the product:
Ease to Use
Easy to Use
What do you like best about the product?
The best thing is that we can create Stories and Bugs and also fill StandUp meetings in Assembla.It is also user friendly
What do you dislike about the product?
It does not have feature of logging the task done by developer and comparing it with original estimate.
What problems is the product solving and how is that benefiting you?
We create user stories,tasks and bugs in Assembla and the UI is simple easy to understand.
Recommendations to others considering the product:
Good go for it
Very organized, practical, and feature-rich
What do you like best about the product?
I like that I can easily upload videos/screenshots, I also like that it supports multiple repositories.
What do you dislike about the product?
I dislike managing and linking tickets, also I don't like when I remove a comment it shows that I removed a comment in the ticket, I wish it would just delete it and not say anything
What problems is the product solving and how is that benefiting you?
It helps me convey to the developers what bugs are being presented in the software easily and I realize being able to assign tickets back to the developer keeps them organized.
Recommendations to others considering the product:
I recommend using the wiki as much as you can for miscellaneous information about the project, like READMe's, usernames/passwords, and contact information for your client/developers.
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