Common Room - Customer Intelligence Platform
Common RoomReviews from AWS customer
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Common Room has been a great experience for my workflow!
What do you like best about the product?
Our outbounding efforts before common room were so manual and super time consuming! I LOVE that I can sequence, add to campaign, and get actionable insights so easily.
What do you dislike about the product?
I work in the strategic sector so it can be a little hard as some of our SFDC data is up to date. I do wish there was an ability to add account owner when I open my sales plays so I can see easily instead of clicking into SFDC which AE owns which account so I can narrow my focus
What problems is the product solving and how is that benefiting you?
Common Room has completely transformed how I manage and engage with our customers and has saved me some time. It seamlessly integrates into my workflow, helping me track customers across platforms, identify key contributors, and surface actionable insights and sales plays in one place.
The user interface is intuitive, and the filters and tagging system make it easy to prioritize the right relationships and moments.
Highly recommend for any team serious about community-led growth and in the commercial space!
The user interface is intuitive, and the filters and tagging system make it easy to prioritize the right relationships and moments.
Highly recommend for any team serious about community-led growth and in the commercial space!
Changed my whole approach to account selection
What do you like best about the product?
The ability to find the exact person on the account and which helps in personalising when reaching out to these individuals
What do you dislike about the product?
The new waterfall enrichment feature feels like it might not be accurate
What problems is the product solving and how is that benefiting you?
It is solving us the problem of account selection and going after the right accounts with high buyer intent
Enable your SDRs to do more than ever before
What do you like best about the product?
Common Room gives us the ability to enable our reps to focus on the right prospects always. It allows leadership to drive our vision and empower our reps to do more in their day, without feeling burned out.
What do you dislike about the product?
The hardest part is standing up Common Room, with our current CRM instance.
What problems is the product solving and how is that benefiting you?
Our reps were focused in all the wrong places. Common Room let's us drive plays from the top-down. It makes sure our reps focus on where we win most often.
Exactly What We Needed for Engaging Our Community
What do you like best about the product?
I use Common Room Daily. It gives us a clear view of what’s happening across our community—Slack, GitHub, social media, forums, and more. We can see who’s active, what they’re talking about, and follow up when it makes sense. The segmentation and workflow features make it easy to reach the right people with the right content, whether it’s a webinar invite or a new blog post. What I appreciate most is how it pulls all these scattered signals into one place—it just makes everything easier to manage and act on.
What do you dislike about the product?
The core features are excellent, but the UI still has room to improve. Navigating between segments and workflows can feel a bit clunky at times, and some interactions take more clicks than you'd expect. Nothing deal-breaking, but a more streamlined user experience would make a great product even better.
What problems is the product solving and how is that benefiting you?
Common Room helps us solve two big problems: knowing who’s actually engaging in our community, and reaching the right people at the right time. Before, it was hard to track what was happening across all our channels —and even harder to take action on it. Now we can see the full picture, segment people based on their interests or behavior, and set up workflows to share relevant content or follow up when there’s clear intent. It’s made our marketing a lot more focused and a lot less manual.
A good peek under the hood
What do you like best about the product?
Features are generally pretty user friendly and intuitive, especially in segmenting, tagging, and digging into company/contact information. Native integrations with Hubspot and LinkedIn are incredibly useful. I appreciated how quick it was to setup.
What do you dislike about the product?
Limited user-level insights. Having to use webhooks in order to sync information to LinkedIn or other platforms is challenging for less tech-savvy users. I do wish that CommonRoom had an ability to sync LinkedIn engagement as an "activity" into Hubspot, rather than just segment membership.
What problems is the product solving and how is that benefiting you?
We wanted a way to show LinkedIn engagement activity within our attribution since the channel is where we are spending the majority of our budget. Also identifying company and user level visits to site as another attribution metric.
Great for sales teams navigating open source communities
What do you like best about the product?
We get very high quality warm leads with Common Room and a viewpoint with those engaging within our open source community. Plus love the various GTM plays you can easily set up!
What do you dislike about the product?
May be a user issue, but we have trouble connecting with other open source communities beyond the initial one we set up.
What problems is the product solving and how is that benefiting you?
We have a commercial offering of an open source technology and it's difficult at times to fully understand which companies are meaningfully engaging in the community. This helps streamline this and reach out to help support our community.
Account Executive
What do you like best about the product?
What I love about Common Room is that it's a true all-in-one solution for pipeline generation. It streamlines everything from account research and scoring to finding the right contacts and setting up the perfect cadence. Plus, I get real-time alerts when accounts show high interest in our product through website visits, keeping me one step ahead.
What do you dislike about the product?
I don't have anything that I dislike about Common room.
What problems is the product solving and how is that benefiting you?
Traditionally I've had to use mutliple tools for pipeline generation. Account research on Zoominfo and Sales, find and pull the right contacts with SalesNav and LeadIQ, and then go to Outreach to put my contacts in a cadence. Then for seeing interest in our product I would need to go back to SalesNav. Now I can do all of this in one tool.
Best-in-Class GTM Machine That's Still Under the Radar!
What do you like best about the product?
We chose Common Room as we believe it offers the best of both worlds - a best-in-class signal capture platform with best-in-class AI agentic capabilities. There is a bit of a learning curve, as there is just SO much data and signals to play around with, but once you get the hang of it you are off to the races. Versus hiring a 60k/year Clay agency, Common Room is a no brainer.
Connecting your other tools via integrations was generally a breeze. Implementation was easy. Customer support and onboarding has been and is top tier.
Connecting your other tools via integrations was generally a breeze. Implementation was easy. Customer support and onboarding has been and is top tier.
What do you dislike about the product?
Automations - workflows in particular - sorely need to be beefed up and expanded. There is so much amazing customizable data within Common Room that not being able to manipulate it as far as other workflow tools can be a bit of a bottleneck.
I think some of the the out-of-box integrations need a bit more depth of connectivity - which would serve not just CR's customers but probably the CR implementation team too.
I think some of the the out-of-box integrations need a bit more depth of connectivity - which would serve not just CR's customers but probably the CR implementation team too.
What problems is the product solving and how is that benefiting you?
Common Room was the only tool we demo'd that enabled us to actually capture 1st and third party signals, consolidate them into one "profile", then actually *trigger sales or marketing outreach directly from the platform.* Most say they can do this, but it's either not-as-promised or custom. CR's ability to automate Outreach sequence enrollment based on [insert anything you want here], have it come from a Sales team member's inbox, is a gamechanger. Especially for smaller teams.
All-in-one hub that actually enhances prospecting
What do you like best about the product?
Common Room is great at taking lots of data (accounts, website visits, contact information, etc.) and organizing all of it in a way that really speeds up prospecting. It's a big improvement over bouncing back and forth between multiple tools, and I've ended up using it every day.
The level of customizability is also a huge plus. You can organize, segment, and score your contacts by whatever criteria is most useful to your process, which makes prioritizing accounts and prospects much faster and easier.
The level of customizability is also a huge plus. You can organize, segment, and score your contacts by whatever criteria is most useful to your process, which makes prioritizing accounts and prospects much faster and easier.
What do you dislike about the product?
Sometimes it's difficult to see all the information you want on a single screen.
What problems is the product solving and how is that benefiting you?
A lot of data that's used to score leads and prioritize accounts is typically disparate. Common Room brings that data together and combines it to give a clearer picture of intent and makre prospecting more efficient.
Best SDR product thus far
What do you like best about the product?
Honestly, it gives everything all in on page, optimizes my workflow flow and just makes me feel more organized
What do you dislike about the product?
I would say the integration part we have had some bumps along the way
What problems is the product solving and how is that benefiting you?
optimizing my flow identyfying leads faster
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