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    Common Room - Customer Intelligence Platform

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    Deployed on AWS
    Common Room helps teams capture and act on every buying signal in one place. It empowers go-to-market teams with AI-driven insights for effective outreach.

    Overview

    Common Room is a Customer Intelligence Platform designed to help businesses capture every buying signal across multiple channels. It provides go-to-market teams with AI-powered tools to identify and engage the right stakeholders at the right time. By unifying data from various sources such as product usage, social engagement, and CRM interactions, it streamlines the process of reaching potential customers effectively.

    With Common Room, sales and marketing professionals can automate workflows, generate real-time alerts, and leverage insights that allow them to focus their efforts on high-value leads. This not only enhances efficiency but also increases the likelihood of successful interactions, ultimately boosting revenue.

    Highlights

    • Effortlessly capture buying signals from over 50 sources.
    • Automate pipeline generation using AI.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

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    Financing for AWS Marketplace purchases

    Pricing

    Common Room - Customer Intelligence Platform

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Enterprise
    10 seats + 200k contacts
    $50,000.00
    Starter
    2 seats + 35k contacts
    $12,000.00
    Team
    5 seats + 100k contacts
    $30,000.00

    Additional usage costs (2)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    seats
    Additional seat
    $1,000.00
    contacts
    Additional contact
    $0.06

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    For support, reach out to us at support@commonroom.io 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    105 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Ivan Z.

    Deeply Human, Deeply Connected: How We Understand Our Community

    Reviewed on Nov 09, 2025
    Review provided by G2
    What do you like best about the product?
    Common Room feels like a natural extension of our philosophy at Notion: to build tools that feel simple and intuitive but are incredibly powerful underneath. It unifies the countless conversations happening around our product—from Slack and GitHub to Discord and Twitter—into a single, coherent timeline. This allows us to see the person behind the data, understanding not just what users are doing, but why they are doing it and what they need to succeed. The ability to identify and rally our most passionate advocates effortlessly has been transformative.
    What do you dislike about the product?
    As with any platform that aggregates massive amounts of unstructured data, there is an initial phase of tuning and refinement required to ensure the signal-to-noise ratio is high. Achieving that perfect, clean view of our community took some dedicated effort from our team.
    What problems is the product solving and how is that benefiting you?
    Common Room has solved the fundamental problem of community fragmentation. We no longer have siloed conversations we can't learn from. It has become the system of record for community-led growth, allowing our product, marketing, and sales teams to operate from a shared understanding of our users. This has led to more resonant product decisions, enabled our sales team to identify and engage with high-potential leads from our community, and, most importantly, has helped us scale the human, connected feeling that was core to Notion's early days. It helps us ensure that as we grow, we never lose the voice of the user.
    Fred D.

    Fred @ Builder - Common Room Review

    Reviewed on Jul 29, 2025
    Review provided by G2
    What do you like best about the product?
    The ease of being able to interact with prospects quickly and efficiently.

    Ability to integrate directly with CRM.

    The ability to interface with customer support through Slack and get real-time feedback.
    What do you dislike about the product?
    There are sometimes some slow response times that are difficult to track. I would like the ability to get feedback from my actions immediately,, rather than things just happening.
    What problems is the product solving and how is that benefiting you?
    The time it takes to actually be able to go through contacts.

    Common room gives a quick glance, when a CRM asks you to parse through every contact before actioning it.
    James E.

    Great tool for signal stacking.

    Reviewed on Jul 01, 2025
    Review provided by G2
    What do you like best about the product?
    The most useful aspect of the solution is the ability to stack prospect signals. Such as recent job changes, linked in comments/ likes and funding rounds.
    What do you dislike about the product?
    The only real gripe I have with the toll is the lack of mobile/ DD data. Although CM is not primary a data enrichment tool, there is a need to enrich with a different provider.
    What problems is the product solving and how is that benefiting you?
    One problem that common room solves id the ability to automate account research. Before the tool, this would take hours and be very manual. Now this is automated through their AI feature, which you can set parameters of.
    Hannah L.

    User Friendly, Customizable, AI powered

    Reviewed on Jun 27, 2025
    Review provided by G2
    What do you like best about the product?
    Common Room is very easy to learn and use. You can build custom fields and ai-prompts directly into the product that allow you to research accounts and provide true relevance at scale. There are endless plays you can create, the power of signals from 1st, 3rd, and the product are at your finger-tips. The integrations have been simple to set up, and the integration and product support team have also been very responsive.
    What do you dislike about the product?
    The email and phone enrichment could be stronger. Also it would be amazing if the custom ai-generated prompts could be sequenced rather than generated as snippets so there was less need for manual intervention in the overall orchestration.
    What problems is the product solving and how is that benefiting you?
    Opening up the power of combining account research and signals to prioritize and reach prospects/users in a relevant way.
    Information Technology and Services

    Saves us time and sharpens our focus on outreach

    Reviewed on Jun 26, 2025
    Review provided by G2
    What do you like best about the product?
    Common Room allows us to combine signals across multiple sources, from website traffic to specific organization-level triggers, into one unified view. Providing our team with a clear picture of who we should target and why. Ultimately, it's helped us streamline our process and spend more time on meaningful outreach.
    What do you dislike about the product?
    There's a learning curve when first using Common Room; it takes some time to get fully set up and understand how to properly use it. The support team has been very responsive and helpful.
    What problems is the product solving and how is that benefiting you?
    Common Room has helped us become much more efficient and effective in identifying which accounts we should be prioritizing for outbound. It saves our team a ton of time on manual research, tracking website traffic, and lets us focus more on actual outreach.
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