In the healthcare sector, my use case involves securing privileged accounts across the entire organization. Although this is not specific to any sector, I also work for banking and financial services. As a PAM solution, I secure privileged accounts while provisioning access.

With nine plus years of experience, I can develop and suggest solutions for various infrastructures, install, build, onboard, upgrade, patch, reboot, and maintain backup and restore solutions, as well as handle disaster recovery activities. I address troubleshooting of infrastructure issues and end-user requests, effectively managing onboarding and deboarding, and access provisioning for end-users. This allows me to provide end-to-end support in CyberArk Privileged Access Manager.

CyberArk Privileged Access Manager's best features include password rotation and an excellent monitoring solution, with the additional benefit of monitoring for Enterprise Password Management (EPM) where I provision privileged access.

Delving deeper into the solution reveals many valuable features, but I particularly find password rotation and monitoring capabilities highly effective for auditing purposes. These features restrict users from unauthorized communications outside of CyberArk.

CyberArk Privileged Access Manager has helped reduce privileged accounts in my healthcare organization, where I generate reports for approximately 500,000 accounts. This reporting capability allows me to analyze and restrict based on the reports tab effectively. I note that there are limitations with supporting the pass reporter feature, although I still find it valuable for generating comprehensive account and safe level reports.

CyberArk Privileged Access Manager assists in meeting compliance and regulatory requirements such as HIPAA and SOX, ensuring I adhere to necessary standards in my operations.

CyberArk Privileged Access Manager has room for improvement regarding notifications for service account password rotations. Currently, notifications are sent at the platform level rather than at the account or safe level. I suggest enabling notifications at lower levels to help users and application owners easily identify which specific accounts are due for password rotation.

This would alleviate confusion among multiple application accounts on the platform.

With CyberArk Privileged Access Manager implemented in the healthcare industry, I observe benefits in efficient password rotation for individual and generic accounts. However, there are challenges with service account password rotation. Application teams often do not adhere to standards for rotating service account passwords, fearing failure in their jobs. While the feature exists, the delay in updates can lead to reluctance among teams to use it effectively. This reveals a need for better integration at the application level for immediate password updates.

Regarding my relationship with the vendor, I am currently a customer. Previously, I was a partner while working in the banking and financial sector, but now in healthcare solutions, I associate as a customer. I reach out to the vendor whenever I encounter issues, seek information, or require assistance with upgrades. I maintain consistent communication on a weekly or biweekly basis through calls, emails, or tickets.

I rate CyberArk's technical support as an eight. The vendor provides solid support when needed.

In comparison to other PAM solutions like Delinea and BeyondTrust, I find CyberArk Privileged Access Manager continues to lead in effectiveness. With over nine years of experience, I believe CyberArk is superior in its password rotation capabilities and overall management, despite competitors having similar functionalities under different names.

I recommend CyberArk Privileged Access Manager to small and mid-level organizations needing a PAM solution. I assert that it has been a reliable tool for me for over nine years. Even a proof of concept might be beneficial initially, with an emphasis on understanding the budget aspect. I would rate this product a nine overall.

I find CyberArk to be expensive in general. Many organizations have considered alternatives due to budget constraints, even though CyberArk is a leading product in the PAM industry, recognized for its quality and long-standing presence. However, the high cost can drive some customers away.

Integrating CyberArk Privileged Access Manager with existing EHR systems and healthcare workflows, such as SailPoint, presents challenges. SailPoint integration often hinges on third-party tools, making the process complicated and critical for many organizations. I endeavor to manage this necessity.

In terms of mean time to respond, I acknowledge variable response time. The L1 team is proactive, yet the vendor often pushes to close incidents swiftly, even when issues remain unresolved. This can extend the resolution timeline significantly.

When assessing CyberArk Privileged Access Manager for protecting against ransomware attacks, I find that it effectively isolates components such as the primary vault, DR vault, PVWA, CPM, PSM, and PSMP, ensuring communication is limited to internal only. This isolation prevents any interaction with the external world, including AD, thereby safeguarding my systems. The feature of maintaining a DMZ for the vault, which ensures that attackers cannot reach it, is critical in protecting against ransomware threats targeting Active Directory.

Every infrastructure requires maintenance, including upkeep and patching. I find managing CyberArk Privileged Access Manager's infrastructure is straightforward. It can run effectively in physical or virtual environments, whether on cloud machines or VMware systems. Overall, maintenance is not overly complex.

If deploying in a lab environment, setting up the primary and DR vaults, PVWA, and CPM can usually be completed within one and a half to two hours. Organization-wide implementations may require more time due to necessary approvals and hardware availability, but the actual installation process itself remains swift.

I assess the granular controls provided by CyberArk Privileged Access Manager as robust because they enable tailored access at the individual user level or through AD groups. This includes detailed role definitions such as safe reader, safe auditor, safe approver, and safe manager. As an administrator, I can manage all access. By provisioning least privileged access and allowing users to connect and view their accounts without exposing passwords, I uphold the principle of least privilege at the safe level.

We are working with CyberArk solutions such as PAM on-premises. We are working with CyberArk Privileged Access Manager, including AIM, PSM, and PSMP components.

The ability of CyberArk Privileged Access Manager to safeguard financial service infrastructure is important; without it, banking and financial clients cannot secure their operations. Despite various attacks affecting other companies, CyberArk's implementations ensured that we remained unaffected.

CyberArk Privileged Access Manager has been helpful in managing over 125,000 privileged accounts in a single environment for our client, and we have multiple CyberArk environments for different clients with different numbers of accounts. CyberArk Privileged Access Manager is excellent at helping companies meet regulatory requirements due to its ability to cater to the specific needs of clients across different countries, ensuring compliance without data transfer issues.

CyberArk Privileged Access Manager provides security and video recording of user sessions for audit purposes. This feature is critical in financial sectors where auditing who performed specific actions is essential. Having video records adds a layer of proof and ensures compliance with audit requirements.

The key feature of CyberArk Privileged Access Manager is that it's a comprehensive package rather than just dependent on components such as Vault or Privileged Session Manager. Each component is necessary, and the Vault is the heart of CyberArk; everything connects via PSM and PSMP. I particularly appreciate PSM and PSMP because they simplify troubleshooting and charging.

A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk.

For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.

I have been working with CyberArk Privileged Access Manager for more than nine years.

For stability, I would rate CyberArk Privileged Access Manager a nine out of ten.

I would rate the scalability of CyberArk Privileged Access Manager as a nine.

Regarding technical support from CyberArk, while L2 and L3 teams are effective, L1 support requires improvement due to longer response times in critical situations. Coordination with higher support levels sometimes takes longer than expected, which should be addressed.

After implementing CyberArk Privileged Access Manager, it typically takes about four to five months for a company to realize time to value, assuming they have a strong implementation team and infrastructure in place.

Integrating CyberArk Privileged Access Manager is very simple due to the provided connectors for Windows and UNIX, as well as plugins for databases. Custom integrations may take longer, around one month, due to development requirements.

Regarding costs, CyberArk Privileged Access Manager is not a cheap product; hence, many companies struggle with its high licensing cost. While it's valuable, it comes with a high price tag, making it hard for every company to afford it.

After comparing with other products, I find that no other product currently matches CyberArk's performance; the performance issues in alternative solutions make them less desirable. While there are competitors, I cannot definitively name one that compares with CyberArk Privileged Access Manager.

The requirements for CyberArk, particularly in India, have evolved significantly since the company acquired several businesses in 2014. Every organization needs an identity and access management (IAM) and privileged access management (PAM) solution. CyberArk stands out as the leading product in this category. While there are other protocols available in the market, CyberArk is known for its security, reliability, and user-friendly access.

In my experience working with multiple companies and clients using CyberArk, I have not encountered any cases of breaches or malicious activity associated with the platform. This track record provides a strong sense of security and assurance regarding CyberArk’s capabilities. Although the privileged access management solution can be costly, it offers extensive security features, including multi-factor authentication (MFA). Overall, CyberArk is an excellent product for organizations seeking robust security solutions.

Regarding granularity of PAM controls in CyberArk Privileged Access Manager, it means having centralized control in the Vault. Standalone CyberArk Vaults perform best compared to cluster systems, which present challenges during maintenance or network connectivity issues.

Overall, I would rate CyberArk Privileged Access Manager a nine out of ten.

For CyberArk Privileged Access Manager, use cases are providing just-in-time privileged access. The most simple use case is hosting all privileged credentials in a secure manner and managing and controlling access to those credentials. Therefore, controlling access to privileged endpoints is the usual thing that will be done with PAM.

CyberArk Privileged Access Manager has several valuable features. The basic feature is privileged access management with all the processes and procedures that are needed. It has all the relevant features required to provide a PAM project or PAM program. It does everything that is needed. A tangible benefit is that we already have full control of privileged access. We have just started and have onboarded all privileged accounts into the system.

I have noticed areas of CyberArk Privileged Access Manager that could be improved or enhanced in integration with automation tools. It's not quite the same in the cloud, the Privilege Cloud version. The on-premises version allows users to do absolutely everything. When they took it to the cloud, they started cutting things out. The other issue with CyberArk is that they are marketing their new product, SIA, which is based on Privilege Cloud. Users still need to have Privilege Cloud to achieve the same level of functionality as the on-premises version.

We are still early in the roadmap and haven't progressed far enough to identify additional needs. When organizations reach the end of their maturity roadmap, they can better identify specific tool requirements that aren't currently available.

We have been deploying CyberArk Privileged Access Manager for two years now and counting.

The evaluation of customer service and technical support for CyberArk Privileged Access Manager depends on several factors. When receiving support directly from CyberArk, they are the most knowledgeable, though they don't always have immediate solutions as they might need to create them, which can take considerable time. For instance, the Ansible integration for the cloud version has been requested for years.

When working with CyberArk partners for support, it's crucial to ensure they have actual knowledge and aren't just acting as middlemen. There have been instances where third parties are hired to provide first and second line support, but they simply forward requests to CyberArk without adding value to the process.

We used a deployment partner recommended by CyberArk for the deployment and maintenance process. One crucial step that should be done first is creating an inventory of how privileged access is currently handled and where it is needed. Without this inventory, you might deploy CyberArk and realize it doesn't work with your existing architecture or infrastructure.

Our implementation team consisted of approximately 15 people, including architects, engineers, application owners, network specialists, Windows and Linux administrators, database administrators, and cloud specialists. While maintenance requires fewer people, input from all these stakeholders is crucial for successful implementation as they each have different requirements.

Most importantly, this needs to be a management-driven initiative with a top-down approach. Management must establish new working methods, as the biggest barrier to acceptance is typically resistance to changes in working procedures.

For ongoing operations, the staffing requirements depend on the company's operations. Typically, 24/7 coverage requires at least three people per shift in a follow-the-sun model. This accounts for first and second line support only, with additional staff needed for server maintenance, totaling around nine people.

The primary problem addressed by implementing CyberArk Privileged Access Manager is the lack of control over privileged access - where it happens, how it occurs, and what is done with that access. When attempting to attack an enterprise, attackers target the highest-privilege credentials available. Therefore, protecting the most critical credentials within your organization is essential.

For those planning to deploy CyberArk Privileged Access Manager, it's crucial to understand that it's a multi-year program. It's not just about deploying the tool; it needs policies and governance around it. Additionally, infrastructure modifications are necessary to ensure PAM is the only way to provide privileged access to endpoints.

It's a great product that does everything required from a PAM tool. I would rate CyberArk Privileged Access Manager as a nine out of ten.

My main use case for CyberArk Privileged Access Manager is installing it to prevent direct access to the users. For the privileged account, we are using the PAM, and all sessions have been monitored, with all logs shared and logged on the vault.

I have more to add about my main use case for CyberArk Privileged Access Manager, specifically our Privileged Threat Analysis, which detects any suspicious event and alarms us.

The best features CyberArk Privileged Access Manager offers are PTA, Privileged Threat Analysis, and Alero, Remote Access Management, and these features are essential for enhancing security.

PTA and Alero have made a difference for my team by providing a predefined rule assigned and implemented on the PAM; for example, it sends us an email if there is any suspicious activity or threat credential loss, offering feedback related to user behavior. For Alero, Remote Access Management, it is a very wonderful Identity and Access Management with biometric MFA, mobile access, location tracking, and a small RBAC role-based matrix access that defines user roles, serving as a replacement for VPN.

CyberArk Privileged Access Manager has positively impacted my organization, showing significant improvement since all sessions are monitored and isolated using isolated RDP sessions, which are created temporarily and expire if not used.

In terms of specific metrics or outcomes, the time savings have been noticeable, and while it is not direct access, the PAM works efficiently between servers and end users, preventing users from running or installing unauthorized applications through the AppLocker application created on the PSM.

CyberArk Privileged Access Manager can be improved because I have experienced one issue where a user connected through RDP to a Linux server and the PAM could not fetch any commands or key store logging from the Linux server, which works fine on Windows servers. If they could combine both into one keylogger solution, it would be great, and increasing the number of CPM plugins for password retention while providing common web portal applications out-of-the-box would also help.

I have been using CyberArk Privileged Access Manager for more than five years.

CyberArk Privileged Access Manager is stable in my experience, with no issues of downtime or reliability due to our disaster recovery (DR) and high availability (HA) servers in place.

CyberArk Privileged Access Manager's scalability is good, as it can handle more users or workloads with our five-year roadmap indicating that the PSM server can manage around 20 sessions per hour, which is sufficient for our organization.

I would rate customer support a nine on a scale.

I previously used BeyondTrust and Delinea, but I did not switch because I noticed many features in CyberArk that are not available in other solutions.

I did not evaluate other options before choosing CyberArk Privileged Access Manager, as I had good experience with another live product.

My advice for others looking to use CyberArk Privileged Access Manager is to pay attention to the vaulting part, which is essential for every organization, as each server has a secured vault that connects over TLS with a lot of encryption details. The product is consistently enhanced, and the latest release is 14.6. I rate this solution 9 out of 10.

The use cases for CyberArk Privileged Access Manager include access to Windows, Windows servers, Linux servers, firewalls, clouds, GCP, AWS, and Azure, but I do not administer the clouds. I only administer CyberArk.

CyberArk Privileged Access Manager helps us maintain an inventory of our privileged credentials and manage password rotation easily for our organization. It provides a secure way to access and monitor.

CyberArk Privileged Access Manager has positively impacted visibility into the PAM accounts. It has a very good dashboard that provides visibility into our accounts and password information.

CyberArk Privileged Access Manager's abilities to safeguard the infrastructure are important, as protecting credentials provides us with security and visibility.

CyberArk Privileged Access Manager is effective for preventing attacks and threats. It's very effective since it connects to a SIEM, such as Splunk and ArcSight. The functionality called PTA, Privileged Threat Analytics, is very good.

CyberArk Privileged Access Manager integrates well with other products.

CyberArk Privileged Access Manager improves operations because it's all centralized. When you have CyberArk to gain access to the admin console and other applications, it's the easiest way to configure your firewall rule because everything comes from CyberArk.

It's user-friendly and very configurable. We can do many things with it, especially with password management. It's easy to manage, and the controls are straightforward. It's a specialized solution for which it's hard to find professionals to work with, but it's very effective.

It's a very good solution for data privacy.

The reports could be more editable. I want to be able to edit a dashboard to see other information or graphics. Making the reports more editable would be beneficial.

I've been using this solution for at least five years.

I would evaluate the customer service and technical support of CyberArk Privileged Access Manager as very good.

I worked with Senhasegura, which is a Brazilian application for password security. We switched to CyberArk Privileged Access Manager because it is recommended for larger environments.

The initial setup is easy. I was involved in the setup process and was part of it.

It takes six months for the full implementation in a big company.

The deployment team consisted of approximately 10 people. While I don't know the exact job titles, a manager and at least two engineers on the CyberArk team were required.

CyberArk Privileged Access Manager has helped our organization save on costs. CyberArk Privileged Access Manager is expensive, but it helps protect us from losing money.

Its benefits are visible immediately after the deployment, but in Brazil, people generally implement CyberArk Privileged Access Manager after an incident.

It's not a cheap application. It's very expensive.

Don't wait to be attacked or lose your data. Protect your credentials, even if you use other security tools.

I would rate this solution a nine out of ten.

With CyberArk Privileged Access Manager, the main idea is to control third parties of the organizations. A lot of banks usually work with integrators abroad, and they want to control those connections from the third party to their infrastructure, including the ability for the CISO or security officer to watch online the session of technical support provided by the integrator. That was the most common use case.

Another use case is to control IT personnel, where the information security team manages what actions they perform at higher privilege levels in the infrastructure. So, those two use cases are the most common.

The most valuable features in CyberArk Privileged Access Manager are session recording, role management, and access control division. Different groups can use all the abilities of the administrative role, and customers can divide their teams into auditors, administrators, and CISOs.

The storage of passwords is also brilliant. Everything is stored in a highly protected area, allowing customers to use a single sign-on approach to connect to infrastructure servers necessary for their daily activities.

The impact of CyberArk Privileged Access Manager on customer operational efficiency is quite positive. While we cannot provide exact figures, the effectiveness is apparent, though we lack specific data.

Assessing CyberArk Privileged Access Manager's ability to prevent attacks on financial services infrastructure is quite complicated, as customers usually do not share information about attacks or prevention. During POCs, before selling the solution, we run common attack simulations that typically occur in the financial sector, such as lateral movement. We have tested various attack scenarios in testing mode where CyberArk is installed, and we have shown to our customers that CyberArk successfully mitigates those attempts.

CyberArk Privileged Access Manager has helped reduce the number of privileged accounts to a minimum over the years. When we start working with CyberArk in customer infrastructure, the first thing we do is run the Discovery feature, which shows all the administrative accounts in different information systems. The next step involves addressing accounts that are unnecessary or could be used for malicious activities, so reducing administrative accounts is typically the second or third step after integrating the system.

CyberArk Privileged Access Manager indeed helps meet compliance and regulatory requirements for customers, especially in the financial sector, by aligning with PCI DSS standards. Consequently, customers are very satisfied when auditors evaluate their compliance. When assessing CyberArk Privileged Access Manager for ensuring data privacy, the focus mainly lies on password management. I have not encountered customers using the storage solutions for anything other than passwords, making it challenging to discuss broader data privacy. The primary data customers prefer to store consists solely of passwords.

Areas of CyberArk Privileged Access Manager that can be improved include offering clearer configuration options. Due to its advanced and complex nature, sometimes it is not obvious where to find specific parameters for configuration. Enhancements, such as video tutorials within the product, would be beneficial, as the text documentation is often insufficient.

It would be very useful to have predefined configuration wizards. For instance, if templates are available for third-party support teams, it would allow users to click through the configuration process with checkboxes, significantly simplifying the setup.

I have been working with CyberArk Privileged Access Manager for eight years, with technical hands-on experience for three years.

I became a project manager of the projects for implementation, education, and technical support of CyberArk. In terms of technical experience, it was three years, and for the management of CyberArk projects in general, it has been about five years.

CyberArk Privileged Access Manager is easy to scale and accommodates various infrastructure models. Any component, including licenses, can be duplicated and scaled across hybrid infrastructures, such as when a customer uses both on-prem and cloud solutions.

My impression of their technical support team is that it is very bad. The support team's response time is quick, however, the resolution process takes too long.

This inefficiency leads us to maintain a highly trained and experienced internal team, which is costly yet necessary since the vendor support response time is often inadequate.

The typical deployment process for CyberArk Privileged Access Manager starts with ensuring organizational prerequisites are met. We begin by sending prerequisites required for the environment, and the customer provides feedback that the environment is ready.

After we establish remote connection capabilities, we initiate the installation process following the agreed scope of work. This process includes integrating with Active Directories, second-factor authorization services, and email systems.

Next, we configure role-based access control, set up reporting, and automate email notifications for predefined activities.

Finally, we utilize a Threat Intelligence system to establish a baseline of regular behavior for administrative users.

Regarding measurable benefits after deploying CyberArk Privileged Access Manager, customers often ask about return on investment. One measurable benefit is the reduction of engineering resources in the IT staff since they do not need as many administrators to manage numerous services.

Additionally, they reduce the number of personnel in the information security team, as fewer controllers or auditors are needed to oversee the activities of IT staff. These benefits can certainly be measured.

CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel. This includes salaries and bonuses; although they do not fire these individuals, they reallocate them to other activities.

If a colleague believes they do not need a Privileged Access Management tool since they are already using other security tools, I might explain the core idea of PAM solutions. The main purpose of a PAM solution is to prevent malicious activities involving administrative accounts. Hackers need to exploit these accounts to cause harm, and according to a recent Gartner report, approximately 80% of all attacks are directed through administrative accounts. This is why PAM solutions, including CyberArk, must be implemented to effectively manage and monitor those administrative accounts.

On a scale of one to ten, I rate CyberArk Privileged Access Manager an eight out of ten.

I'm using CyberArk Privileged Access Manager in the telecom industry, specifically for one of the clients. The main use case for CyberArk Privileged Access Manager is the Endpoint Privilege Management part, where privileged access needs to be managed, monitored, and recorded as part of SOX compliance. Other major use cases involve event management, trigger management, and notifications for break glass scenarios for various customers.

CyberArk Privileged Access Manager offers various exposed REST APIs, allowing for quick onboarding and reporting from the SOX compliance perspective, which wasn't available before. The exposed APIs give us the flexibility to perform scripting using Python and other languages to develop native tools.

CyberArk Privileged Access Manager integrates with various incident management tools, enabling automated actions through triggers for generated events. The integration with Ignimission provides operations teams with a dashboard for compliance management more efficiently.

CyberArk Privileged Access Manager offers customers good visibility of accounts to onboard. The DNA tool provides an overview of their network entity, thereby helping them streamline their network from a privilege management perspective. They can see how many assets there are, how many assets have different accounts, and which accounts are currently active or not. From the dashboard, the customer has clear visibility.

Its integration is seamless with out-of-the-box connectors. You just need to provide the input in a configuration file. It can be integrated very easily.

The most valuable features of CyberArk Privileged Access Manager include quick access, ease of use, and a variety of connection methods beyond the web portal. The Just-in-Time functionality within CyberArk is very important, and recent features such as the MFA gateway allow external customers to perform their work while being monitored seamlessly. Any events not adhering to SOP trigger notifications to admins for prompt action.

Improvements in CyberArk Privileged Access Manager should focus on simplifying installation and upgrade times, and also consider making professional services training more accessible to implementers and partners. Free training for implementers should be offered, and the installation and upgrade process should take less time.

In addition to that, CyberArk should communicate their Impact events to customers and SI partners, and consider making them free, as these events showcase their roadmap and new features.

I have been working with CyberArk Privileged Access Manager for more than eight years.

I find CyberArk Privileged Access Manager to be a stable solution and would rate its stability a nine out of ten.

I would rate the scalability of CyberArk Privileged Access Manager an eight out of ten.

I would rate CyberArk's customer support as a seven out of ten. The rating stems from the fact that sometimes critical issues require follow-ups, as the support team doesn't always recognize the urgency of a critical ticket immediately. There is a need for more dedicated support for some customers moving forward.

The previous versions were a bit difficult, but the newer versions have improved. They have done some scripting for the installation part, which has improved the overall installation very much. There is still some scope for improvement. I'm looking for an automated script where all the entities or inputs can be provided. Once that script runs on a particular server, CyberArk gets installed without any user interruptions. Currently, we have to be very specific with prerequisites and everything else. If the prerequisites are not met, there are some issues, and you have to sometimes rebuild that particular server. To avoid such things, an automated script should be there to check the overall prerequisites. After installation, there should be a global script that checks all the functionalities to see whether every entity and every component has been installed correctly or not.

I am the implementer for CyberArk. As an implementer, my customers are from various industries, currently managing customers from the healthcare, telecom, and semiconductor industries.

Since CyberArk is at the top of the Gartner list, the cost is indeed on the higher side, but customers must discern which entities are essential to purchase. They should weigh the cost against the quality received.

The setup cost for CyberArk depends upon the customer's infrastructure, and while it may be on the expensive side, the quality and support provided justify the investment, along with documentation and training that add value.

CyberArk Privileged Access Manager is the best solution for safeguarding sensitive patient data in healthcare, providing visibility and traceability that enhance compliance. Its strong design offers security and visibility for events across all industries, showcasing its robust capabilities. CyberArk Privileged Access Manager is crucial for safeguarding credentials in healthcare organizations.

I would recommend CyberArk Privileged Access Manager to those looking to use it. The biggest benefit is its versatility, providing comprehensive flexibility across various operational needs, while also offering expert support to resolve any issues encountered.

It stands out as the best tool on the market. It deserves a nine out of ten overall.