Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
SUPERBLY EFFICIENT
What do you like best about the product?
There's a lot of features here to navigate and easily track leads were being assigned. This has been a user friendly tool which makes my job much easier, no questions asked.
What do you dislike about the product?
Sometimes I experienced lags especially when too many cases popped up. It seems like salesforce misbehaves and sometimes takes too long to continue running again.
What problems is the product solving and how is that benefiting you?
This actually helped me in terms of making the job easier and tracks all leads very fast. User friendly tool and accessible for all it tasks were very easy to do.
Salesforce Sales cloud is by far the most robust CRM out there
What do you like best about the product?
I spend a good chunk of my day going in and out of salesforce daily. It gives me a complete overview of my customer base, previous conversations, contract information and ongoing opportunities
What do you dislike about the product?
To properly configure salesforce for your company you do require an admin which can be a good or a bad thing depending on the type of company. This isn't really a negative on SFDC's part, but speaks to it's complexity for sure.
What problems is the product solving and how is that benefiting you?
It's a centralized view of all of my customer/prospect activity. I use it to monitor sales engagement, measure my performance in comparison to my peers, build reports of who to reach out to, and a lot more!
A must have tool for recording the wins and manage the customer relationships
What do you like best about the product?
It's easy to navigate and store the relevant information that one needs to keep about the client, and also it can hold multiple tracks for the same client and track the opportunities differerntly
What do you dislike about the product?
Nothing as such, Salesforce is an excellent tool for Customer Relationship management, and I haven't come across any feature for which I should dislike the tool
What problems is the product solving and how is that benefiting you?
We use the Sales for Customer Relationship Management to track the opportunities and wins with the customer; It is easy to do analytics with customer-related data with this tool
One of the best tools to see data in one place
What do you like best about the product?
Salesforce Sales Cloud makes it easy to see all of the things you need in one place. You can import almost everything and export only the data you need. Once trained, it's easy to use.
What do you dislike about the product?
There are a lot of bells and whistles that you can get lost in if you're not careful. They are helpful to some extent, but sometimes they can stop you from accessing what you need or send you down a rabbit hole. Again, once you learn about the platform, it's pretty easy to use.
What problems is the product solving and how is that benefiting you?
Salesforces Sales Cloud is making it possible for us to see all of our donor and constituent information in one place rather than visiting every single program/platform that we use to gather information. We are now able to get all the information we need about our donors from one source and export it to share across teams.
Sales Force for the Ages
What do you like best about the product?
The integration and cross-functionality with Salesforce are fantastic. I am able to create dashboards and reports including everything from size of clients to case lists for specific representattives.
What do you dislike about the product?
Sometimes finding out where to get the functionality you need takes some time. It would help if there was a cleaner interface to help you would be able to go to find help
What problems is the product solving and how is that benefiting you?
Salesforce has been able to organize not only the tasks and priorities I have for customers. I am also able to take the same data and find new ways to be more productive.
Easy to migrate
What do you like best about the product?
Overall, migrating to Salesforce was super easy and quick for my company. We use many different tools with Salesforce to maximize our production. Also, the forecasting gives us an accurate picture of our team's numbers.
What do you dislike about the product?
Salesforce is confusing to understand with all its different capabilities, so getting some sort of extra videos or training would be super beneficial. All around we had a few minor hiccups that have been fixed.
What problems is the product solving and how is that benefiting you?
The organization of our CRM was a huge issue with Hubspot. The integrations with Salesforce smooths the process and day-to-day work flow. Now everything is organized and flows easily.
Salesforce Cloud
What do you like best about the product?
Great way to collect and manage accounts and notes and add reminders to follow up on
What do you dislike about the product?
really my lack of knowledge of my available resources. Sales is so big and has tons of amazing features
What problems is the product solving and how is that benefiting you?
It is a one spot plat form for anything I really need through the day.
Sales management
What do you like best about the product?
Sales cloud makes sales teams to effectively manage their customer interactions, sales pipeline and performance metrics. Also allows to track the leads and manage the schedule and tasks.
What do you dislike about the product?
It is on the higher pricing side for small companies. Since it's a complex platform it may be challenge for end user to get to learn. From the integration point of view it is bit challenging if we have to do it with other third party vendors.
What problems is the product solving and how is that benefiting you?
Automation of sales process gives sales guy more time on selling products and helps improving data accuracy. It gives visibility into the sales pipeline which helps in making informed decision on sales data
Best product to manage the end-to-end sales
What do you like best about the product?
Salesforce sales cloud is a single-place solution for all sales functionality. Using the sales cloud, we can save product information like names, UPC, and SKU. It is a CRM tool in which we can run campaigns, trigger emails and generate a detailed sales report.
What do you dislike about the product?
Salesforce Sales Cloud is expensive and depends on the Internet. If the internet is slow, it can impact performance.
You must know about the cloud to use the salesforce sales cloud.
Integration with some of the plugins are bit complex.
You must know about the cloud to use the salesforce sales cloud.
Integration with some of the plugins are bit complex.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is reducing the complexity in sales operations as it provides a single-place solution for all the sales operations like Sales Engagement and Sales Analytics, which help in taking data-driven decisions. We can track and email our customers updates using the salesforce sales cloud.
It reduces miscommunication and increase sales by integrating with another plugins, it provides a centralized repository with all the customer data in a single place.
It reduces miscommunication and increase sales by integrating with another plugins, it provides a centralized repository with all the customer data in a single place.
LOVE Salesforce for CRM
What do you like best about the product?
It is super nice to be able to have a useful CRM tool that has everything in one place. I can literally type someone's name in and have all their info right there without using multiple systems.
What do you dislike about the product?
I think we just purchased the lowest version so some things don't automatically combine and interact with each other. Otherwise I really like this product! I highly recommend it.
What problems is the product solving and how is that benefiting you?
It makes it easier for us to be able to send emails right through salesforce and it automatically will save our interactions with clients, donors, etc. so someone can see if another person has already reached out to the client/donor.
showing 9,771 - 9,780