Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Great tracker
What do you like best about the product?
Great product for keeping track of meetings and it integrates with Outlook to allow to keep track of email communications with people you met with.
What do you dislike about the product?
There isn't anything I dislike about Salesforce. I like that you can personalize the format to your business needs.
What problems is the product solving and how is that benefiting you?
Salesforce allows me to keep track of all my contacts and meetings and create data points I want to track so at any given time we can pull a report and see how many meetings we've had, what their needs are, and when to follow up.
If it's not in Salesforce then it's not anywhere!
What do you like best about the product?
I've been using SF for over a decade, and I know the true power of Sales engagement. From a qualified Lead to an Opportunity to a completed Sale, SF offers a seamless experience in this whole cycle.
What do you dislike about the product?
None in particular. When you have a customised SF instance, things go off track purely on how your relationship objects are set up. Outside of that there is nothing on SF that I dislike.
What problems is the product solving and how is that benefiting you?
We use Business accounts on SF, and it helps us track every activity on an account level. This includes Emails sent to a contact, key features on the product tracking etc.
Service Cloud Saleforce
What do you like best about the product?
I like that we are able to track our sales and customer retention on our ecommerce website. We can also implement coupones and track our inventory in our Warehouse.
What do you dislike about the product?
It might sometimes be a little complicated to generate different promotions or offers on our ordering site. Requires a specialized Saleforce person to explain the different functions.
What problems is the product solving and how is that benefiting you?
It is helping us reduce cost on other software licenses due to implementing everything in one single platform.
Salesforce for solar
What do you like best about the product?
Salesforce cloud gave us the chance to to interact with process of each solar intallation like note , advanced Crm with the option to send Sms to Clients with use full template
What do you dislike about the product?
Its would be great that it was compatible with most phone system for small companies, faster support when users forget thier password , More colorfull pages but for a profecional view it ok
What problems is the product solving and how is that benefiting you?
Administrate diffrent customer and their need by having most of the information ready for review no matter the state in the case of solar we need to get to everyome that has the need for solar
Salesforce Satisfaction
What do you like best about the product?
I really like that we are able to house so much customer information in one place. From the sales process to the invoice and contract info, everything we need can be pulled from one screen. Previously, we had to go to multiple spots/websites to find the information we needed about a customer.
What do you dislike about the product?
Sometimes it can be difficult/tedious to build a report to pull the information that you are looking for. It can often be a bit of trial and error to find the information you are looking to capture.
What problems is the product solving and how is that benefiting you?
It helps keep all our customer information in one place. From an accounting perspective, it is easy to find the contract from the customer, see what amounts have/will be invoiced, and even see future revenue.
Decent tracker using breadcrumbs
What do you like best about the product?
It can help track your teams using current locations through breadcrumbs. Your ability to see where and when your team is can be beneficial in ensuring the completion of all tasks.
What do you dislike about the product?
Sometimes when using it on a mobile device, its tricky to see team members' locations in a smaller geographical area, i.e., a smaller town or urban area. Having the ability to take it full screen would be helpful.
What problems is the product solving and how is that benefiting you?
The ability to see where my team is during the work day and to see completed and upcoming stops. Able to track and validate things like mileage claims and efficiency of travel between stops.
Easy to use and was very happy with the performance
What do you like best about the product?
Salesforce Sales Cloud has made my work easier and it saves a lot of my time. I am very happy with the performance and will definitely recommend it.
What do you dislike about the product?
There is not much that I came across to not like about anything
What problems is the product solving and how is that benefiting you?
The most important problem that Salesforce Sales Cloud has solved it time management. It saves a lot of time. I can access it from my mobile too. Its report and dashboard are also awesome
Very versatile package that is easy to deploy and use.
What do you like best about the product?
We love the ability to create custom DB objects to track all of the items that are outside of the normal Salesforce data set. The trigger automation ensures that our data flows properly with all necessary fields and calculated logic therefore making new employee training much easier.
What do you dislike about the product?
It's a little expensive to roll out to the enterprise, but in the end an invaluable tool for us.
What problems is the product solving and how is that benefiting you?
Besides traditional CRM, we use Salesforce for all of our order entry and custom pricing per account grouping. We also link all of our AR and inventory data back to Salesforce, so very few staff need accounting licenses to be able to view that important data.
It's a great tool that works for almost everything
What do you like best about the product?
SalesForce is incredible, I have used it in all my jobs and a lot of my clients use it as well, I believe it works for many many things in terms of clients and communication
Besides is one of the most easy to integrate with other tools, systems, apps, etc
Besides is one of the most easy to integrate with other tools, systems, apps, etc
What do you dislike about the product?
The fact that is sometimes so easy to use and edit things also makes it more difficult to track correctly everything that happens
What problems is the product solving and how is that benefiting you?
Is my day to day, You can receive cases from clients, leads, keep track of your accounts, opportunities , etc
I also used it to solve customer cases so it can have a lot of the information all your customer facing employees need
I also used it to solve customer cases so it can have a lot of the information all your customer facing employees need
Salesforce
What do you like best about the product?
Its helpful in getting the sales thing do so easily
What do you dislike about the product?
Nothing is there actually which I did not likd
What problems is the product solving and how is that benefiting you?
It is helping me to manage my leads properly so that I can call them properly and can take proper follow-ups and updates from the customers which is the most important part of sales
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