Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Dynamic and Complex
What do you like best about the product?
There are endless possibilities for reports and dashboard making. These insights are extremely valuable. Strong integrations with other tools.
What do you dislike about the product?
Due to how dynamic and complex SFSC is, its extremely slow to load. This makes our workflow take much longer. Also, for new users it can be tricky to learn.
What problems is the product solving and how is that benefiting you?
Helps solve lack of overview of my activities and the teams. It is also the source of truth for any communications
A HYPERMARKET FOR A SALES PERSON
What do you like best about the product?
The abundant features that Salesforce offers are unmatchable. It gives the user immense flexibility and command over their job. The filters and preset categories are actually helping the salesperson to find the right prospects.
What do you dislike about the product?
It is a lame question I believe. LOL! Because the app is almost perfect. Though I would suggest the UI be more attractive and simplified. Also t times the cloud server goes slow which must be resolved.
What problems is the product solving and how is that benefiting you?
It solves a number of problems including sorting, filtering, prospecting, time management, notifications, and reminders, giving good idea about the targets and achievements etc
Enhance Experienced with this integration
What do you like best about the product?
One of the best advantages of the sales cloud is its ability to provide a comprehensive view of customer data and interactions, allowing sales teams to better understanding.
What do you dislike about the product?
I feel it is costly. While it can provide significant benefits and value, the platform can be expensive, particularly for small businesses or startups with limited resources.
What problems is the product solving and how is that benefiting you?
We migrate their lead records and CRM records with the manner of integration with monday.com, and it fetches the data with the recipe available along with the OOB integration part.
It helps to sell faster, smarter and more efficiently.
What do you like best about the product?
It is straightforward to sort and manage the date and get the report as you need by the filters. It is beneficial to real-time data and improves our productivity.
What do you dislike about the product?
It is sufficiently costly to merit deeper consideration. Backend support could be better
What problems is the product solving and how is that benefiting you?
It helps to sort the sales leads, prioritize the tips, and also helps to schedule the reminder notification to call the customers. Because of this, my productivity has grown.
Greasy experience with Salesforce
What do you like best about the product?
It's exactly what a CRM should be on design and output levels of performance. Would recommend any company to use this as it holds everything you need for a complete sales team / sales cycle / sales info and data.
What do you dislike about the product?
I wish it was a little more easy to see things that hidden like notes and such within accounts and other reports.
What problems is the product solving and how is that benefiting you?
They're solving they way our company views sales in general and holds all of our sales information and data all in one place so everyone can view it at any time. From VP of sales to BDR level, anyone can view information.
Excellent software for managing all types of leads in all stages.
What do you like best about the product?
The email integration and automation feature is very useful and saves time in maintaining all data and communications with all prospects at every stage. It also simplifies the follow-up process.
What do you dislike about the product?
For a layperson, the platform, especially the reports and filter options is a bit complicated to understand. It should be made user-friendly and easier to understand.
What problems is the product solving and how is that benefiting you?
The Salesforce Sales Cloud is solving our leads management problem as now we are able to manage our customer data well and track all the conversations in real-time. It is also helping in email tracking, leads tracking and reporting.
Best CRM in the market
What do you like best about the product?
Flexibility of custom development, reporting and business processes.
What do you dislike about the product?
Tough to get into. Requires years of experience or consulting company to help set you up properly.
What problems is the product solving and how is that benefiting you?
Reporting on business decisions, custom revenue scheduling, building custom business processes, automation flows, integrating with 3rd party tools, etc.
Incredibly Helpful when it works
What do you like best about the product?
I love being able to quickly integrate the communication I have with customers into the dashboard. I'm also able to pull the information into our CRM and note-taking platforms for quick use
What do you dislike about the product?
Often times I find the integration doesn't work or requires multiple logins throughout a single hour. I also have an automation set up that isn't working, resulting in me having to manually log email communication.
What problems is the product solving and how is that benefiting you?
Salesforce allows our Customer Success team to review our accounts in a single place. It also helps us track renewals and steps to take towards renewals, including financial tracking of our contracts.
best CRM for sales and SDRS
What do you like best about the product?
How I can have a better perspective about my customers and how I can sell easily
What do you dislike about the product?
interface needs to be updated in a way can be seen easily and managed by anyone
What problems is the product solving and how is that benefiting you?
customer history and op history
Best CRM of its kind
What do you like best about the product?
I have used sales force for some years, I like the whole interface, the frontline sales dashboards, lead management, and sales tracking. The ability to integrate with omnichannel and other softwares.
What do you dislike about the product?
In my 3 years of experience using Salesforce I have never encountered any live problems, the software is perfectly built to serve its exact intended purpose. I really would recommend this, especially to tech companies.
What problems is the product solving and how is that benefiting you?
When it comes to CRMs when you are in the sales and business development space you need a CRM that will give you all the flexibility of doing everything in one place. Lead management, sales funnel tracking, closed deals per consultant tracking, inline telephone integration, and emailing tracking. Sales force gives all that.
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