Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Ideal for growing businesses
What do you like best about the product?
As a specialist in setting up sales processes from scratch, I can affirm that the Salesforce Sales Cloud Suite is a true blessing. After working with various CRM and Sales Cloud software, I highlight that the Salesforce Sales Cloud Suite stands out in terms of ease of use, robust analytics and reporting, the ability to monitor the pipeline and make accurate forecasts, as well as allowing customizations according to the specific needs of each business. I strongly recommend that you try this solution to boost your sales.
What do you dislike about the product?
To make the Salesforce Sales Cloud Suite more accessible to startups in emerging markets, it would be interesting to offer a permanently free version for a limited number of users. Additionally, some improvements in the organization of the platform could further facilitate its use.
What problems is the product solving and how is that benefiting you?
The Salesforce Sales Cloud Suite is an essential tool for my organization, as it helps us automate and send personalized mass emails, manage leads and accounts, and track their status. With the ability to assign an owner to opportunities and accounts, we can ensure that the sales process is managed efficiently. Additionally, the forecasting and pipeline management functionality is extremely valuable for our decision-making.
Great platform for maps!
What do you like best about the product?
It is a helpful tool for tracking your team members with very simple UI/UX for usage. It had 3D feature which helps to track location accurately.
What do you dislike about the product?
It is difficult see the location when in smaller area. Apart from that it's a good tool.
What problems is the product solving and how is that benefiting you?
It is helping me to track my each team members location in real time so that I can know where they are and what can be the next route or location.
Salesforce Sale Review
What do you like best about the product?
I like all the data it offers for you to be able to dive into your acocunts. The linking between Sale Nav. and zoom info is an added bonus. Have only ever used Salesforce.
What do you dislike about the product?
The time it takes to load things is very slow. Sometimes it takes too many clicks to where you need to go. A more streamlined method would be nice. Would like to see different ways to sort accounts.
What problems is the product solving and how is that benefiting you?
It helps me keep all my accounts in one place. I gives me new targets to go after and a way to track my sales and notes of conversations. It helps me increase my focus on going after new clients
Good ability to provide a comprehensive view of customer data and interactions
What do you like best about the product?
Salesforce Sales Cloud provides a robust set of features and benefits that can help businesses increase their sales effectiveness, improve customer relationships, and drive growth.
What do you dislike about the product?
I found that the platform's user interface and navigation are complex or overwhelming, requiring significant training and onboarding time for new users.
Another potential issue is that Salesforce Sales Cloud, being a cloud-based solution, relies on a stable internet connection for full functionality, which can be a challenge in some regions or for users with unreliable internet access.
Another potential issue is that Salesforce Sales Cloud, being a cloud-based solution, relies on a stable internet connection for full functionality, which can be a challenge in some regions or for users with unreliable internet access.
What problems is the product solving and how is that benefiting you?
CRM record resolved, Lead record resolved, we did CPQ configuration And along with that, we resolved accounting problems in our salesforce sales cloud. One of the best advantages of the sales cloud is its ability to provide a comprehensive view of customer data and interactions.
Its very easy to tract user data there information and manage sales processes more effectively
What do you like best about the product?
We can manage data and communication records easily if people don't have any technical knowledge; they can also operate it . We have sales forecasting that help analyze sales trends, and accordingly, we can plan, it provides a platform we can share our data and work with the nearest sales
What do you dislike about the product?
There is such dislike kind of things, but when I work with the salesforce cloud, little bit facing problems while doing integration, and also I think we can do more work on customization
What problems is the product solving and how is that benefiting you?
We get all data of the customer on a single page, which can help us with planning for business deals; we can easily manage customer relationships; we can also access and operate it from phones, so its giving very friendly user interfaces .
Sales Cloud use for Account Manager
What do you like best about the product?
SalesCloud is a single source of information on all customer details. It enables Users to generate leads, refer and update account-level details, manage opportunities, and raise customer queries. Also, the majority of functionalities are accessible through mobile apps as well.
What do you dislike about the product?
The sales cloud does not have integration with a few critical apps viz. HRMS - Workday and Expense management tool - Concur. It also does have advanced functionalities for account-based marketing
What problems is the product solving and how is that benefiting you?
SalesCloud allows sales users to track all sales activities in CRM. With mobile Apps, Sales users do the majority of these activities on the go. In addition, it provides AI Enables Intelligence viz—Lead Scoring, next steps in sales engagement, etc.
SalesForce - Everything at one Place
What do you like best about the product?
I have used it to identify the most efficient routes for our field sales teams.
Simple integration with other salesforce product.
Simple UI/UX for better understanding
Simple integration with other salesforce product.
Simple UI/UX for better understanding
What do you dislike about the product?
The pricing of Salesforce is very high compared to other competitors.
There is no offline synchronization of data as it a cloud-based it requires good internet.
There is no offline synchronization of data as it a cloud-based it requires good internet.
What problems is the product solving and how is that benefiting you?
Huge data of the organization is well managed in Sales Force. It looks after the first sales call till the delivery of the Customer.
Sales department can be monitored efficiently by using sales force.
Sales department can be monitored efficiently by using sales force.
User friendly or not user friendly
What do you like best about the product?
It's easy to check the history of the transactions since it can store footprints of the users and the changes they made on an account. It also gives you a lot of options/ apps to choose and use.
What do you dislike about the product?
It still has its old style looks making it harder to find information that will make you feel like it's not user friendly. It would also be great if we can easily search articles using keywords or boolean search, if necessary.
What problems is the product solving and how is that benefiting you?
It provides great support for my role as it gives variety of options to choose from. It benefits in a way that I can do my job better using it by having its current features, but it can do better. I can't recall much of the details since it's been years since I last used it, but on my experience its an okay.
User experience
What do you like best about the product?
Salesforce sales cloud is very beneficial for storing all the data of the customers. We Can fill N numbers of data in it , It helps will knowing the customers very well before each call or transaction
What do you dislike about the product?
Raising a ticket is a little tough. Assigning right ticket to each owner mannually is also little complicated
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps in knowing the customer in one CRM instead of opening few of the other software , Like from order ID to customers requirements is been filled in one page of Salesforce
SFDC Sales Cloud - Ideal for growing businesses
What do you like best about the product?
As someone setting up the entire sales process for an organisation from scratch, Salesforce Sales Cloud Suite is a blessing. Having worked with multiple CRM and Sales Cloud software, Salesforce Sales Cloud Suite truly stands out in terms of ease of usage, robust analytics and reporting, the ability to monitor pipeline and forecast on a top-down basis, and the ability to customise according to our business needs.
What do you dislike about the product?
I feel Salesforce Sales Cloud Suite would be much more penetrable to start-ups in emerging markets if they could have a perennial free version for a limited number of users. And similarly, decluttering certain aspects of the platform would make it even more user-friendly.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud Suite helps me and my organisation solve the need to automate and send customised bulk emails, manage incoming leads and accounts and track its status, assign an owner to opportunities and accounts, and also forecast and manage pipeline.
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