Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Comprehensive business view
What do you like best about the product?
Comprehensive management and with unlimited customization possibilities.
What do you dislike about the product?
Some users find the complexity challenging to navigate. The cost is high and often becomes costly for future innovations.
What problems is the product solving and how is that benefiting you?
Solving inefficient and ineffective sales processes by providing our bios ones with a more powerful CRM solution to help manage our sales activities more effectively.
Huge supporter
What do you like best about the product?
Ease of use, and the ability for the solution to be customized to fit any organizations needs. It is the most scalable solution for managing the pipeline today.
What do you dislike about the product?
For certain organizations who may not have the personnel to show them how to get value and implement solutions that fit their needs, Salesforce can be quite the beast
What problems is the product solving and how is that benefiting you?
Establishing a central source of truth, creates a more connected experience for all organizations and all departments within those organizations. One workspace that doesn't require leaving the platform has helped tremendously promote adoptions.
Great CRM!!
What do you like best about the product?
The scalability and customization of the product allows us to implement the platform in a way that meets all internal needs as well as the external needs of our clients.
What do you dislike about the product?
I would say that a downside is the difficulty estimating and managing resource usage. Resources being license count, storage limits, apu limits, etc. Most of the time, we notice the lack of resources when they have already been depleted.
What problems is the product solving and how is that benefiting you?
Our Sales process is all supported vy Salesforce CRM. From initial prospecting of leads, to the close of the deal, all of our processes are tracked in Salesforce and we are able to audit and report on the data with ease.
Easy to use and learn
What do you like best about the product?
It is a very user friendly platform and easy to learn. Automations have made completing previously manual tasks much easier with less effort and in a shorter amount of time. There are a lot of resources to help people discover new features and develop them.
What do you dislike about the product?
Although CRM analytics can be a very useful tool, it is overwhelming when you first start using it. There is also a limit on the number of "view as user" dashboards which makes customization more difficult.
What problems is the product solving and how is that benefiting you?
It is bringing all of our data from various core systems into one location so all sales departments can get a wholistic view of each customer.
Steep Curves
What do you like best about the product?
The foundation stays the same regardless of the use case.
What do you dislike about the product?
It's difficult to teach the foundation since there's a different one for every use case.
What problems is the product solving and how is that benefiting you?
Anyone can create a dashboard which allows instant visuals and solutions.
Our company has been using the product for 3 years now. There are good and bad part’s about it.
What do you like best about the product?
The work queue and ability to build the customer communication journey is very helpful. Our team can expedite their process with using the benefits of this product.
What do you dislike about the product?
Report restrictions. For example not being able to easily remove weekends from a report calculation and not being able to add more than one summary formula. Those are the biggest issues.
What problems is the product solving and how is that benefiting you?
Gathering all user data for both sales and support in one place.
Sales Cloud is boon for Sales CRM
What do you like best about the product?
Sales Cloud, you get the sales automation features you need all in one place. Sales Cloud empowers businesses to manage leads, track progress, and automate sales processes with ease.Lead are basically prospects of any business. Account stores info about companies who are interested in deal along with contacts as sales reps of those accounts.
What do you dislike about the product?
Nothing to dislike. It can be enhanced with lightning components.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud enables sales reps to establish effective communication with their prospects to achieve shorter sales cycles. With access to social network profiles associated with Salesforce accounts, contacts, and leads, sales reps can serve customers and prospects more efficiently.
Best sales cloud experience I’ve had yet.
What do you like best about the product?
It brings my entire sales team together in one simple place. From critical information reps need in the field, to receiving data back internally, we all have a clear idea how we're performing!
What do you dislike about the product?
It's not the most intuitive to set up, and for small companies can take a lot of maintenance.
What problems is the product solving and how is that benefiting you?
Sales cloud brings critical account information to my reps fingertip! It helps them forecast where they'll end up at the end of a quarter and gives them an understanding of where they stand in live time.
UE that’s easy and fun
What do you like best about the product?
Ease of use and set up. Grants insight into customers and deals as well as projections
What do you dislike about the product?
Too many plug ins and integrations that slowly bleed you of money
What problems is the product solving and how is that benefiting you?
Tracking opp, returns, and keeping our customer data in one place in order to drive visibility and transparency
Simply the best
What do you like best about the product?
Simply customisable to any businesses individual needs
What do you dislike about the product?
Nothing to dislike, it's the best in class
What problems is the product solving and how is that benefiting you?
Easy and simple data repository and functionality to support sales team in their role
showing 9,691 - 9,700