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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    eilynn f.

Salesforce Sales Cloud helps businesses track marketing pipeline to actual sales conversion

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
It is one of the most trusted CRM in the world.
1. It increases the productivity of sales and marketing teams because we can easily track the pipeline
2. It helps track all interaction with customers
3. You can create a targeted audience and send them a targeted ad/ email
4.It unifies everything
What do you dislike about the product?
I use salesforce daily in my job before. If there's a point of improvement, it would be easier navigation of the tool. You really need to study using it with the help of your colleague
What problems is the product solving and how is that benefiting you?
1. It eliminated redundancy of work for sales and marketing team
2. It is a unified platform which people can access so it saves time and effort of employees
3. It can unify B2C and B2B experience


    Buck D.

I use this to keep track of prospects for work.

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
It keeps my day-to-day prospects organized and lets me know the stage at which they are in. The sales process has been hastened and has helped me close more qualified deals
What do you dislike about the product?
I dislike the visual aspect of salesforce. I wish there was more customizable ability with the interface. IE creating a black out background so that I do not need to wear blue light glasses
What problems is the product solving and how is that benefiting you?
The business problem is keeping the prospects and sales process organized. This app has helped our entire team close more deals and stay on track with goals throughout the year


    David C.

If what you are looking for is an efficient and effective way to improve your sales and increase productivity

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
I can say that the most useful aspect of SalesForce Sales Cloud Suite is its ability to integrate and automate the sales process, allowing sales teams to focus on interacting with customers instead of wasting time on administrative tasks. Some of its main advantages are: Greater efficiency and productivity, Better sales visibility and analysis, Customization and customer focus, Mobility and accessibility. In summary: SalesForce Sales Suite is a comprehensive solution for sales management that helps improve efficiency, productivity, and customer interaction.
What do you dislike about the product?
Some of the aspects that I consider I like least about SalesForce Sales Suite is the high cost of the platform, as it can be a bit high for smaller companies, although by reviewing costs it could be adapted to the plans suggested by the developer. I consider that its learning curve is a bit steep, as users who are not accustomed to sales management software may find it a bit overwhelming at first. Something very important to consider is that it is software that depends on internet connectivity, so if the user or the company has a weak connection, this will be reflected in low productivity in the sales team.
What problems is the product solving and how is that benefiting you?
SalesForce Cloud Suite is a tool that has completely transformed the way I conduct my sales. Before, my biggest challenge was keeping an adequate track of my sales opportunities and having a clear view of each client's history. With SalesForce, I can now track every detail in an efficient and effective way.

With SalesForce Cloud Suite, I have been able to solve many business problems, such as the difficulty of tracking a large number of clients. Before, I lost important information in emails and handwritten notes, which made my work difficult. Today, everything is in one place, and I can have a clear and complete view of each client.


    Juan S.

Working with SalesForce

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
Very cool design, many tools. When I worked, using Salesforce as my main instrument was very helpful. The way to send emails with many templates was wonderful.
What do you dislike about the product?
At the very beginning, it took me a little time to get used to it, as it has many tools you have to learn on the way. If it has any video tutorial maybe it could help you to learn in a faster way.
What problems is the product solving and how is that benefiting you?
Easy way to get in contact with the clients. You only have to select the template and the customer info will fill up automatically, it was very nice. And to be honest the main colors were very cool.


    Naveen M.

Salesforce Sales Cloud CRM

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
It's the most comprehensive solution in the market and can cater to all industries.
What do you dislike about the product?
It has a learning curve and takes time for the user to get up and running.
What problems is the product solving and how is that benefiting you?
It's a robust CRM with loads of features and functionalities and can become a single source of truth of your sales organization. It can provide deep insights into your business from opportunity lifecycle management, lead management, and analytics.


    Real Estate

Highly modular

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
Allows high customization to suit the business. One of the most modular SaaS, allows multiple integrations and has a robust API. It is one of the better offerings, compared to the competition.
What do you dislike about the product?
Pricing could be more competitive. Same with pricing with third party integrations, but that's not Salesforce's fault.
What problems is the product solving and how is that benefiting you?
As a core product for lead management and CRM, it is a vital piece of our business. Metrics, reports built from Salesforce brings clarity on what works and what doesn't.


    Mia V.

Salesforce Review

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is a great CRM system. Since it can be tailored to any work envorinment, it allows you to have everything you need to be successful in one platform.
What do you dislike about the product?
It isn't always user-friendly & can take some time for someone who has never used it to get comfortable with it. The training portion (sandbox) doesn't always perform well.
What problems is the product solving and how is that benefiting you?
It is a one stop shop for my business to keep everything organized. If you use it in the right way you don't have to go to any other platform and keeps your business very organized.


    Shriniketh V.

Salesforce Sales Cloud - Ideal for people who like organized and structured selling

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud Suite has been a great software in aiding the sales process, from Sales Development Representatives to Business Development Representatives to even Account Executives. There are stages to cover for all parts of sales cycle, right from injecting a prospect in, until closing of the deal.
What do you dislike about the product?
The Salesforce Sales Cloud Suite lightning version at times seems to be a bit confusing, especially for people who've used Salesforce Sales Cloud Suite in the traditional way for several years. Have to spend some time in figuring out where certain functionalities lie.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud Suite helps me organise my leads, contacts, and accounts. Every contact is tagged to an account, making visibility easier for everyone in the sales hierarchy. Opportunities have a clear-cut and demarcated place that helps me track the won opportunities and look at the ones coming up for renewal.


    Beth S.

Salesforce CRM is very useful in keeping track of our prospects

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud helps to organize all of the information about our prospective students in one place, which helps us to ensure we can include all of those students in our communication campaigns.
What do you dislike about the product?
I have found pulling reports and aggregating information in Sales Cloud to be more complicated than in some other systems.
What problems is the product solving and how is that benefiting you?
Contact information for prospective students comes in through many different channels; in person appointments, email, phone calls, events, etc. This tool provides the go to place to capture the contact information for all the students we encounter.


    Jeremy F.

Salesforce for Work

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
Helps us act as not only a sales organization but functions well for CSMs with the number of possible integrations.
What do you dislike about the product?
Not very intuitive. Takes some training especially when trying to run reports.
What problems is the product solving and how is that benefiting you?
Keeping the entire organization online with one another.