Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Sales Cloud is a great product!
What do you like best about the product?
The congigurability and flexibility makes it easy to custom tailor to your business needs.
What do you dislike about the product?
The flexibility is also a hindrance, because it can make things complicated to customize for your business needs.
What problems is the product solving and how is that benefiting you?
Ease of managing contacts and clients
Very helpful to Internal and External Wholesaler
What do you like best about the product?
Very helpful to my sales team for managing the accounts and contacts . The campaign feature and lead management feature is key for driving the business . Task and activities are the critical feature used by the business . Salesforce mobile a handy one
What do you dislike about the product?
More white spaces .need more simplified UI configuration . Deployment is a pain . Need good comparison tool between two environments say UAT and Prod. Simplified tool for comparisons the profile properties.
What problems is the product solving and how is that benefiting you?
Most of the problem needs custom solution to be built . Activity management and Task Management functionalities being well addressed . Account and contact management is also very ease .
Pretty effective in what it's meant to do
What do you like best about the product?
The platform's robust set of tools and features have helped us streamline our sales processes and optimize our lead generation efforts.
One of the standout features of Salesforce Sales Cloud is its customizable dashboard, which allows us to track and analyze key metrics in real-time, and gain valuable insights into the effectiveness of our marketing campaigns. The platform's lead management and scoring capabilities have also been instrumental in helping us prioritize and nurture leads. I also heavily integrate it to my entire marketing tech stack so as to automate the lead capturing process.
One of the standout features of Salesforce Sales Cloud is its customizable dashboard, which allows us to track and analyze key metrics in real-time, and gain valuable insights into the effectiveness of our marketing campaigns. The platform's lead management and scoring capabilities have also been instrumental in helping us prioritize and nurture leads. I also heavily integrate it to my entire marketing tech stack so as to automate the lead capturing process.
What do you dislike about the product?
Nothing that really comes to my mind. It works perfectly for our use case and provides ample integration opportunities with all our other marketing tech stack.
What problems is the product solving and how is that benefiting you?
SF cloud has helped us in staying organized and manage leads better. It has successfully democratized lead visibility in our organization, providing the right information stakeholders need across sales, marketing and management. I also appreciate that because every activity related to lead engagement gets captured right away, thanks to our internal team's concerted efforts to do so, organizational knowledge stays within the organization even after someone quits. Being in marketing and working closely with strategic business development, I find it invaluable that SF lets me easily refer back to information about specific strategic accounts we've been pursuing and discuss the depth of our previous engagements.
Sales cloud has been game changing for most companies I’ve worked at.
What do you like best about the product?
I love the standard object and all the out of the box features such as account and contact management. The reports are amazing as well. I enjoy having a set process for converting a lead.
What do you dislike about the product?
Sales cloud is a bit expensive and we struggle to keep data in our at bay. I also would like it if there were more updates happening based on the things that are requested on the salesforce ideas page.
What problems is the product solving and how is that benefiting you?
We are able to easily track our accounts and contacts. We are able to run campaigns and get great level of information at ease
Best CRM!
What do you like best about the product?
The sales cloud helps to support sales. Salesforce automation helps businesses enhance the speed of the sales process and convert leads to cash. Some of the best features are account contact management, lead management, and Opportuity management.
What do you dislike about the product?
There is no downside to using Salesforce Sales Cloud, however, there are still many ideas that are still pending and should be delivered by now, which seem to be essential which is hampering the sales process.
What problems is the product solving and how is that benefiting you?
We use Salesforce for managing our Accounts and Contacts, Leads, and opportunities. Also, use the web to case and email to case for customer support. Sales cloud helped us to manage our leads more efficiently and helped sales user to focus on Sales and converted them into Opportunity.
Good platform, complicated to use.
What do you like best about the product?
It is a good platform. It combines the circle of sales from the lead to the client.
You can integrate with sales platforms such as Pardot, Salesloft...
You can also manage your clients on the platform after.
You can integrate with sales platforms such as Pardot, Salesloft...
You can also manage your clients on the platform after.
What do you dislike about the product?
It is a highly complex platform.
It takes a lot of time to use the platform entirely, and you can't do it without an outsource who will help you build it.
A lot of customization needs to be done before we can use everything.
It takes a lot of time to use the platform entirely, and you can't do it without an outsource who will help you build it.
A lot of customization needs to be done before we can use everything.
What problems is the product solving and how is that benefiting you?
The platform helps us to monitor our leads and our employees.
We can use the dashboards/reports from the platform in our meeting to see where we are and where we can be.
We can use the dashboards/reports from the platform in our meeting to see where we are and where we can be.
The CRM platform Salesforce is excellent
What do you like best about the product?
Salesforce's easy-to-use interfaces encourage our learning and make it more flexible than its competitors, who demand substantial experience and training. Salesforce facilitates teamwork and communication throughout our organization. Assembling the integrations is a breeze. Our sales staff has found it to be both effective and easy to utilize.
What do you dislike about the product?
Although the benefits far outweigh the drawbacks, the licensing price and price per user could be a point of contention and decision making. The user interface is clumsy. I do wish there were more ways to personalize them. Certifications are too costly, in my opinion. The length of the announcements is likewise excessive.
What problems is the product solving and how is that benefiting you?
By generating easy dashboards and reporting for our sales staff to assess their attainment and goal percentages, this technology helped us streamline our business process. It's enabling our sales people to do their jobs better, which in turn benefits our clients. Better metrics reporting and deeper insights into team performance are two benefits we've noticed. Salesforce has been wonderful.
SalesForce and its advantages
What do you like best about the product?
SalesForce is very practical in carrying out the company's processes, with tools that cooperate and assist with daily tasks, from creating some content to even consulting.
What do you dislike about the product?
Depending on how these processes work, they will create bottlenecks, not exactly because of Salesforce, but rather due to the company's processes. However, until reaching this point, the tool already helps a lot.
What problems is the product solving and how is that benefiting you?
In the creation of contacts with other companies, inquiries about important information to carry out other processes that I need to perform daily tasks in the company.
It is a very useful tool.
What do you like best about the product?
It is a very useful tool to be able to control and follow the processes with B2B and B2C clients. It can also be integrated with other tools that complement commercial and service management.
What do you dislike about the product?
Sometimes the Salesforce authenticator takes too long or doesn't open properly and I have to restart the process. It also happens that the framework does not ask again but it is not effective and it asks for authentication again.
What problems is the product solving and how is that benefiting you?
Mainly, it gives me the opportunity to follow up on everything that has happened with the client, what areas have intervened, when they communicate with us, what emails have been sent, among others.
easy to find what you were looking for
What do you like best about the product?
It is an excellent tool in the day-to-day commercial process. It facilitates the prospecting and identification process at each stage of the client
What do you dislike about the product?
Sometimes it requires a lot of system resources and becomes a bit slow; you have to be patient so that the data load is complete even if you have good internet
What problems is the product solving and how is that benefiting you?
ease of integrating the entire business process in a single tab
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