Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Absolute best for enterprise
What do you like best about the product?
The ability to configure specific to your business needs. Overall functionality is smooth and seamless. The canned reports are enough for many, but building customized reports is fairly easy. In addition free trailhead training for your team makes it effective!
What do you dislike about the product?
Just the price of customization from a resource allocation. It is far too costly for a startup in my opinion, but it is the Cadillac of Sales and CRM tools. A no brainer regardless of industry for large companies.
What problems is the product solving and how is that benefiting you?
Centralized hub for customer data and managing day tl day tasks allowing sales team to ensure they don't miss important events or steps in the sales process. Ease of communication in the ecosystem is beneficial.
Easy lead monitoring platform
What do you like best about the product?
Sales Cloud's ability to consolidate client information into a single hub facilitates simpler access and tracking of interactions for sales teams. Sales managers may make evidence-based decisions and fine-tune their operations thanks to the real-time insights about the pipeline and performance provided by the software.
What do you dislike about the product?
Sales Cloud might be prohibitively expensive for new enterprises, which poses a problem. It's also possible that tailoring the platform to an organization's unique requirements and processes would necessitate more time and money.
What problems is the product solving and how is that benefiting you?
User-created dashboards and reports in Sales Cloud facilitate knowledge sharing and the monitoring of critical KPIs. In addition, Sales Cloud may be seamlessly integrated with a broad variety of other apps and tools, including marketing automation programs, social media networks, and e-commerce sites.
Salesforce Review
What do you like best about the product?
We used Salesforce as our sales reporting tool, which I liked as it was easy to track the sales process from a lead to a customer. Also, Salesforce integrates with your emails to track whether the customer opened them, which helps with follow-ups. The best part was the data you could pull from Salesforce to analyze sales forecasts and actuals.
What do you dislike about the product?
Salesforce was a good sales tracking tool; however, it did not help with the start of a sales process which was sending out quotes and agreements to leads to convert them to customers. This would've enabled our sales team close the deal faster and on one platform.
What problems is the product solving and how is that benefiting you?
Salesforce helped us track our sales process for our sales development representatives and sales consultants, and it enabled us document sales numbers, contacts and the process of closing the deal.
SalesPerson
What do you like best about the product?
As a salesperson, I am always in contact with my customers and I need an agile and easy-to-use platform. I feel that Salesforce Sales Cloud Suite gives me exactly the tools I need to do my job in the best possible way
What do you dislike about the product?
Sometimes there is no quick support to answer questions.
So I feel frustrated and I'm looking for a solution on my own.
A live chat would be great. In the chat
So I feel frustrated and I'm looking for a solution on my own.
A live chat would be great. In the chat
What problems is the product solving and how is that benefiting you?
With the efficient platform I can better manage my time and deliver better performance to my client. Yes. I'm much more productive. I feel that it has not increased, but the solutions happen more efficiently
Has the ability to be powerful but easily turns into a complex headache
What do you like best about the product?
The Salesforce features that go far beyond managing contacts and pipelines are very useful, for example, estimating and contracts. In addition, the suite of native integrations that work with Salesforce.
What do you dislike about the product?
Salesforce is older and more complex than other CRMs. If you step into a company where it's been setup previously and has had multiple different Salesforce Admins there will be a lot to unpick and figure out. People tend to setup Salesforce based on personal preferences vs. best practices.
What problems is the product solving and how is that benefiting you?
Sales operations for the sales team so they efficiently handle leads, prospects, and deals — creating powerful reporting for sales and marketing.
Creating consistent data that can be queried.
Creating consistent data that can be queried.
Salesforce Cloud
What do you like best about the product?
It lets our team track lead and campaign activities, the integration to Quoter auto-creates opportunities to track with automated followups.
What do you dislike about the product?
Difficult to setup campaign activity reports.
What problems is the product solving and how is that benefiting you?
reseller capabilities--win/loss ratios, email/conversation tracking
Driving Success with Salesforce Sales Cloud: Empowering Sales Excellence
What do you like best about the product?
Comprehensive sales management where you are able to see the sales pipeline, get the lead data optimally if synced with the website landing page, all the teams working on a particular lead are able to seamlessly share and update information, real-time changes could be implemented, seamless interfacing with software like revenue.io to gather call data and call logs, easy recording of mail logs using the BCC to salesforce feature.
What do you dislike about the product?
Nothing in particular to dislike about salesforce sales cloud suite at the moment since the user experience has been seamless till now. There is one recommendation : the UI could be improved to a more decluttered manner
What problems is the product solving and how is that benefiting you?
Effectively gathering and redistributing Customer/lead data from the landing page to the associates in the sales team by the implementation of a roster.
Salesforce is able to easily sync up different software modules like the chat query software worked upon by the support team, taking call logs from revenue.io 's dialer RingDNA, and Payment information from Xenia and Simplex
Salesforce is able to easily sync up different software modules like the chat query software worked upon by the support team, taking call logs from revenue.io 's dialer RingDNA, and Payment information from Xenia and Simplex
It's best tool tool for sales purpose.
What do you like best about the product?
Salesforce Sales Cloud is marketing #1 tools for sales purpose. By using Salesforce Sales Cloud we easily handle Sales processes. Sales cloud maintain data about leads who's not converted in customers.
What do you dislike about the product?
Some times it's not work properly because of its a cloud based service and some times working slowly so please if resolved such type of problems it's a very good platform for sales purpose.
What problems is the product solving and how is that benefiting you?
By using Salesforce Sales Cloud we manage leads after we convert leads into customer and also manage potential lead (Not Converted Lead). It is best tool for sales purpose.
The Top CRM Workspace Tool
What do you like best about the product?
The greatest tool accessible in the CRM workspace, simple to log in to and use, with top-tier protections for user data and a focus on integration features. It's a one-stop shop for all of our CRM and sales needs, and it's compatible with other enterprise resource planning software like Netsuite.
What do you dislike about the product?
Problems with performance and slow page loads can occur, especially when working with huge datasets. Non-technical individuals may struggle with the sophistication of reporting and analytics tools.
What problems is the product solving and how is that benefiting you?
This application allows us to keep tabs on every one of our goods and services. The smooth conversion of leads to paying clients and subsequent account monitoring is crucial. Connection, Advocate, and Power Broker. Salesforce is great since it streamlines the process of monitoring and updating this data.
SALESFORCE SALES CLOUD EXPERIENCE
What do you like best about the product?
The most helpful about Salesforce Sales Cloud is that it gives us access to our customers information and data in one software unlike other software that you still have to search individually for a specific information.
What do you dislike about the product?
There is nothing I don't like about Salesforce Sales Cloud so far.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us in accessing all the data information needed for our leads and helps us work more productive and increase our work performance
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