Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Best CRM Out There!
What do you like best about the product?
The configuration and ability to customize almost everything to fit what the organization needs to have a solid sales funnel
What do you dislike about the product?
It is not for beginners when it comes to administration and building (not talking about developers). There are other systems that seem to be more efficient in this area.
What problems is the product solving and how is that benefiting you?
It's our CRM so all of the sales org, marketing,finance, operations, and other division utilize this tool as their source of truth. We utilize for the analytics and to report to executives what is going on
Salesforce Ease of Use
What do you like best about the product?
Salesforce CRM has one of the most user friendly data entry systems I've worked with. Training takes under a day. The Saleforce Trailblazer community is an asset to help answer questions quickly.
What do you dislike about the product?
The reporting feature and setting up dashboards can be time consuming.
What problems is the product solving and how is that benefiting you?
Salesforce has been able to assist in making sure that customers are managed, and follow-through is completed in a timely fashion.
I Love Salesforce
What do you like best about the product?
Salesforce is a tool where you can effortlessly search our partners associated with our business. As quality analyst, we were able to review the reports of our partners as well as their profiles. This tool is very easy to use and navigate.
What do you dislike about the product?
As of the moment, no bad feedback nor complaints with this tool. A very useful tool for us.
What problems is the product solving and how is that benefiting you?
It allows us to search multiple partners/service providers simultaneously. We can track our reports real-time now that's why I love Salesforce!
Salesforce makes life simple!
What do you like best about the product?
Easily viewable reports, status, and sales opportunities for full transparency among teams. Most of my day to day is in salesforce, and my life is way more efficient because of it
What do you dislike about the product?
At times, there can be tons and tons of reports to siphon through, I would imagine there is an archive feature but if there isnt- highly recommend adding that!
What problems is the product solving and how is that benefiting you?
The main problem that is being solved from Salesforce Sales Cloud Suite is centralizing information. The benefit it brings is making teams more efficient when everything is in one place
SF Sales Cloud is a Undisputed Champion
What do you like best about the product?
The platform is very intuitive, all the tools are well-placed. I was using it in previous organizations and we're also planning to implement it in my current organization. What I like the most is that we can create dashboards according to our requirements - opps, pipelines, meetings, and activities are easy to track, The best part is that it's well-suited for all-sized organizations. Lastly, it's a bit costly platform but the ROI is justified by the price tag.
What do you dislike about the product?
There isn't much to dislike here, one thing that comes to my mind is customization, there are a lot of customizations but the process is hefty and requires technical expertise. I hope SF would make the customization process intuitive in the future, it'll help in minimizing the cost business have to consider before implementing the solution.
What problems is the product solving and how is that benefiting you?
We can keep better track of our opps and accounts assigned to each team member, I can't say enough; how helpful the analytics and email tracking feature are - it helps us in driving revenue growth, improving our business process, and enhancing our decision-making process.
The Ultimate CRM Solution
What do you like best about the product?
Where do I start... The ability to track opportunities/contacts/leads/accounts, storing historical data on our customer base, flows and automation in the back-end to streamline processes for Sales, Marketing, and Customer Success teams, etc.
What do you dislike about the product?
The lack of any built-in data enrichment could be a downside. It would be nice if Salesforce Sales Cloud offered its own data enrichment tool rather than having to go to the marketplace to find one.
What problems is the product solving and how is that benefiting you?
Tracking deals and forecasting our business, as well as monitoring sales performance, storing historical customer data, identifying and tracking engagement with new leads.
Worked as Salesforce Consultant and Developer for 2+ years
What do you like best about the product?
Salesforce Sales Cloud provide a multi-tentant environment and is a very secured platform following a subscription model per number of users whose permissions can be limited to the role within the organisation. It is easy to use and understand unlike other CRM Cloud platform which needs more training to make the platform familiar for the sales representatives to get familiar with. Hence saving the cost on training and time to train
What do you dislike about the product?
We can have limited number of Profiles for different users and this can be pretty costly for small businesses willing to add Multiple users using Sales Cloud Suite only, we might have to integrate other clouds with the same.
What problems is the product solving and how is that benefiting you?
It is currently the best and easy to use CRM present in the Market currently which is helping Developers working with Salesforce Developer Platform and giving us the chance to work on the environment and contribute to the Salesforce Community and Market
Unleashing Sales Superpowers: My Review of Salesforce Sales Cloud 🚀
What do you like best about the product?
- Tracking Capabilities: It tracks leads, opportunities, and deals seamlessly.
- Customization: The platform provides robust customization options for tailoring it to your business needs.
- Analytics and Reporting: The powerful analytics and reporting capabilities enable data-driven decision-making.
- Integration: It also integrates smoothly with other Salesforce products, allowing for an end-to-end sales process.
- Customization: The platform provides robust customization options for tailoring it to your business needs.
- Analytics and Reporting: The powerful analytics and reporting capabilities enable data-driven decision-making.
- Integration: It also integrates smoothly with other Salesforce products, allowing for an end-to-end sales process.
What do you dislike about the product?
- Learning Curve: The software can present a steep learning curve for new users, especially those without CRM experience.
- Pricing: Small businesses with limited budgets may face pricing hurdles while accessing the software.
- Performance Issues: Occasional performance issues can occur during peak usage times.
- Customization Options: While the software provides multiple customization options, they can sometimes overwhelm beginners.
- Pricing: Small businesses with limited budgets may face pricing hurdles while accessing the software.
- Performance Issues: Occasional performance issues can occur during peak usage times.
- Customization Options: While the software provides multiple customization options, they can sometimes overwhelm beginners.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud assists in collaboration across our sales team.Salesforce Sales Cloud promotes teamwork by facilitating transparent communication, sharing valuable insights, and aligning everyone towards common goals.
An overwhelming amount of functionality
What do you like best about the product?
The support available through trail blazer as well as the help/support pages
What do you dislike about the product?
Is quite expensive to upgrade or personalise at times
What problems is the product solving and how is that benefiting you?
Replaced an archaic database that had many issues, now we are experiencing far less issues and when issue do arise we have a variety of options in order to get them resolved by developers
The skys the limit
What do you like best about the product?
With Salesforce you have a lot of information at your fingertips. The hardest part is learning how to get it but once you have it you'll be amazed.
What do you dislike about the product?
There are so many options that it can be a little overwhelming to know what you want and need versus what you're able to get easily.
What problems is the product solving and how is that benefiting you?
It keeps contact information in one place for anyone to grab
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