Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Tool
What do you like best about the product?
Salesforce is a great tool which out of the box can do a lot with minimal actual development, only through configuration. Like with most configuration based tools it makes certain choices about the way it represents data in the system but it also allows for customization with only a few button clicks.
What do you dislike about the product?
Sometimes being able to quickly make updates leads to expedient solutions means that not enough strategic thought goes into those changes. As long as you think through all of the implications of your changes, it shouldn't be a problem.
What problems is the product solving and how is that benefiting you?
Sales Cloud allows for us to understand our sales pipeline and make informed, data based decisions instead of relying solely upon emails and tracking spreadsheets.
Complete CRM
What do you like best about the product?
- Works well for a small business like ours with a smaller team
- Feature-rich/comprehensive
- Good third-party software integrations
- Good support
- Feature-rich/comprehensive
- Good third-party software integrations
- Good support
What do you dislike about the product?
- Find it a bit on the premium side
- Some of us find it a bit intimidating to use at first.
- Needs time to learn
- Some of us find it a bit intimidating to use at first.
- Needs time to learn
What problems is the product solving and how is that benefiting you?
As a small-scale digital marketing agency with around 30-40 employees, integrating Salesforce into our operations has been a game-changer. We're receiving a lot of benefits.
The platform's comprehensive customer relationship management (CRM) capabilities have allowed us to effortlessly organize, track, store and access crucial client information, facilitating personalized and targeted marketing campaigns which has significantly enhanced our efficiency. not only does it save time and increased productivity but it improves client sales and satisfaction. Additionally, third-party integrations and applications are a blessing, allowing us to further tweak Salesforce to our specific needs.
The platform's comprehensive customer relationship management (CRM) capabilities have allowed us to effortlessly organize, track, store and access crucial client information, facilitating personalized and targeted marketing campaigns which has significantly enhanced our efficiency. not only does it save time and increased productivity but it improves client sales and satisfaction. Additionally, third-party integrations and applications are a blessing, allowing us to further tweak Salesforce to our specific needs.
My experience using Salesforce has given me a strong understanding of the platform.
What do you like best about the product?
I like how user friendly is the salesforce sales cloud app.
What do you dislike about the product?
Sometimes when logging in, it does not direct to the site.
What problems is the product solving and how is that benefiting you?
Sales process, I am able to see the updated sales using the salesforce sales cloud
Salesforce Sales Cloud: Empowering Your Sales Journey for Unstoppable Success 🚀
What do you like best about the product?
Salesforce Sales Cloud offers a comprehensive view of your customers, enabling you to nurture leads, engage with prospects, and provide personalized experiences. Salesforce Sales Cloud also provides real-time insights and analytics, empowering you to make data-driven decisions that lead to greater success. Salesforce Sales Cloud offers a comprehensive view of your customers, enabling you to nurture leads, engage with prospects, and provide personalized experiences.
What do you dislike about the product?
Salesforce Sales Cloud also has some of downsides:
Customization Simplicity: Salesforce Sales Cloud is highly customization, which can be a benefit or a drawback.
Performance Optimization: At times, during peak usage, occasional performance issues can arise, causing frustration.
Pricing Consideration: While Salesforce Sales Cloud provides immense value, pricing can pose a challenge for small businesses with tight budgets.
Integrations: Salesforce Sales Cloud integrations with a wide range of other applications, but this can also be a drawback.
Data Security: Salesforce Sales Cloud is a cloud-based platform which means that your data is stored on Salesforec's servers. This can raise concerns about data security, especially for businesses that handle sensitive data.
Customization Simplicity: Salesforce Sales Cloud is highly customization, which can be a benefit or a drawback.
Performance Optimization: At times, during peak usage, occasional performance issues can arise, causing frustration.
Pricing Consideration: While Salesforce Sales Cloud provides immense value, pricing can pose a challenge for small businesses with tight budgets.
Integrations: Salesforce Sales Cloud integrations with a wide range of other applications, but this can also be a drawback.
Data Security: Salesforce Sales Cloud is a cloud-based platform which means that your data is stored on Salesforec's servers. This can raise concerns about data security, especially for businesses that handle sensitive data.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is a game-changer in solving key sales challenges, revolutionizing the way businesses engage with customers and drive growth. By offering a comprehensive view of customers, Salesforce Sales Cloud empowers organizations to nurture leads, engage with prospects, and provide personalized experiences. This level of customer visibility allows businesses to tailor their interactions, build stronger relationships, and boost sales. With Salesforce Sales Cloud, you can unlock the full potential of your sales team and elevate your customer interactions to new heights of success.
Very Useful Salesforce Product!
What do you like best about the product?
Salesforce Sales Cloud is a best Sales product a company should use in order to get smooth experience of business sales side. Standard components are itself enough to run a business.
What do you dislike about the product?
I experienced everything as good. No dislikes as such about the product.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving a big gap between business and their current traditional CRMs. The product has good automations that can do most of things by itself. I see multiple benefits like lightning reports and dashboards with a great visual representation of the data.
Salesforce helps us communicate within our team
What do you like best about the product?
What I like about Salesforce is it helps our teams to communicate well by leaving documentation. It's also easy to navigate its features.
What do you dislike about the product?
There are times that SF is having some hiccups
What problems is the product solving and how is that benefiting you?
It solves us from guessing how the clients were handled by the previous agent who assisted them. It also shows us the past history of all our clients and it helps us determine on how to proceed to their assistance.
Best sales CRM
What do you like best about the product?
The reports and the analytics on Salesforce are the best we have seen on any CRM to date. The collaboration within the sales team is at an all-time high due to Salesforce.
What do you dislike about the product?
The initial learning curve for our users was a bit long and some did find it a little hard to grasp in the earlier stages of the implementation. Also the platform is not customization friendly.
What problems is the product solving and how is that benefiting you?
Earlier our company had multiple platforms where client data was stored, now everything is available on a Centralized platform i.e. Salesforce CRM. The mobile app makes it easier for our teams to access the client data on the go.
Works well with Hubspot
What do you like best about the product?
I like the way you can convert your contacts to and from hubspot with salesforce. Its really convenient and helpful for sales teams and for pipeline projections
What do you dislike about the product?
It glitches sometimes- sometimes contacts don't show up, sometimes they don't convert. Needs a bigger server. I'm not sure the fix to this but hopefully one day it will be faster.
What problems is the product solving and how is that benefiting you?
It solves our pipeline and helps us report on pipeline without having to do too much. It keeps all of our accounts in line which is super helpful when trying to be organized.
Enhancing Sales experience by implementing Salesforce Sales Cloud Suite
What do you like best about the product?
Customizable to fit specific business needs and workflows. Automation features streamline sales activities and increase efficiency.Mobile accessibility empowers sales teams on the go.Strong security features and reliable support.
What do you dislike about the product?
Nothing as of now. Everything looks great. Constant updates and innovation from Salesforce to stay ahead in the market.
What problems is the product solving and how is that benefiting you?
Seamless integration with other Salesforce products and third-party applications. Collaborative tools enhance team communication and collaboration.
Provides Sales solutions and management with expandable support to customize solutions
What do you like best about the product?
It can allow an organization to manage its customer database and keep track of contracts and contact information. It can integrate and utilize 3rd party systems such as building badge records, print badges, automation of invitation emails, set up accounts through automation. It has proven useful in our company and saved time and work.
What do you dislike about the product?
Sometimes the search function glitches or does not work. There were several occasions when I searched for a Customer's name or email address, and the search would return no results. But then, when I search the contract within and find the Customer, open and work on the corresponding contracts, and try the search again, it might find this person now.
What problems is the product solving and how is that benefiting you?
Salesforce supports integration with our ticketing and badge system, which helps us quickly manage customer memberships and saves time from manually having to set up multiple tasks.
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