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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

SF FEEDBACK

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is an exceptional tool optimizing sales processes. It's user-friendly interface, robust features and seamless integration capabilities make it a must-have for any sales team. Highly recommended!
What do you dislike about the product?
Salesforce sales cloud lacks intuitive and has limited customization options, hindering user experience and adaptability for other services.
What problems is the product solving and how is that benefiting you?
It streamlines processes, centralized customer data and enables effective collaboration, ultimately boosting productivity and driving revenue growth


    Financial Services

Operational Benefits of Salesforce Cloud

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
I like the structure and organization of customer communication records.
What do you dislike about the product?
I rarely input information into Salesforce. I usually just need to consult what others have done, so I can't really say I dislike anything.
What problems is the product solving and how is that benefiting you?
My biggest problem with Salesforce is that I was not thoroughly trained. Thankfully, it is laid out intuitively so that its easy to navigate all of the helpful information.


    Mohammed Muzammil K.

Salesforce Sales Cloud - Easily Customizable

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud has an object manager which allows the developers or administrators to create objects easily. The fields on the UI can easily be added to these objects. The layout can be defined to the fields and the user permissions can be defined with the click of the button
The data structure is similar to excel which correspond to row as a record and column as a field.
Salesforce Einstein Analytics power the Sales Cloud with the AI prediction capabilities
What do you dislike about the product?
Salesforce - SFDX is generally used for release management or deployments which impacts performance of the application as a whole.
Licenses can be a bit expensive for smaller enterprise
What problems is the product solving and how is that benefiting you?
The entire end to end sales management, analytics, customer experience, relationship management, Forms Generation, ease of use has drastically improved. Cloud storage is another advantage improving the process and performance efficiency


    Dundigalla Anuradha R.

User friendly Functionalities

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
one of the best things I like about this is, its user-friendliness and add-ons according to our business requirements
What do you dislike about the product?
the sales force is Very Expensive compared to others, this is what I didn't like much about this, this cost will become unbearable to startups and nonprofit organizations.
What problems is the product solving and how is that benefiting you?
It is much useful to to Lead nurturing process in our organization


    Tonya J.

SlaesForce Sales Cloud

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
I like that Salesforce is a universal CRM that can be used by many companies. I have used it for many years with different employers. There is also a sandbox mode for practice and training.
What do you dislike about the product?
Maybe it's because of my current employer, but as of now, everything has to be manually integrated.
What problems is the product solving and how is that benefiting you?
Currently, I am using Salesforce at work for applications and enrollments.


    Somasundaram A.

Highly recommended and powerful CRM tool

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Sales force sales cloud is an excellent CRM tool that helps sales/product professional to manage their leads and customers more effectively
What do you dislike about the product?
Set up and configuration is not user friendly and time consuming & customer support is very very poor
What problems is the product solving and how is that benefiting you?
Gain pipeline visibility, track team performance and uncover opportunities with sales cloud


    Becky W.

Help take your business to the next level

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Helps optimize business needs, helping us know we are working with the correct customers. Also great for tracking customers and sales effectively.
What do you dislike about the product?
Manual data entry is very time consuming.
What problems is the product solving and how is that benefiting you?
Ensuring that we do not backtrack on our sales routes saves us both time and money. Tracking sales performance helps ensure we remain profitable.


    Information Technology and Services

My experience with sales cloud

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud has helped us solve these problems by providing a comprehensive, integrated sales management solution that allows us to easily track leads, opportunities, and customers.
What do you dislike about the product?
The cost of Salesforce sales cloud is high, and there are some features that are not included in the basic package. Also, some of the more advanced features can be complicated to setup and use.
What problems is the product solving and how is that benefiting you?
Enables sales representative to establish effective communication with their prospects to achieve shorter sales cycles. With the access to social network profiles associated with Salesforce accounts,contacts,and leads.


    Piyush S.

Sale your product with Salesforce

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud have a lot of inbuilt features. Any one can have a free use for a limited data but if you want to grow your business. Go for it and have a paid versiona and enjoy your business
What do you dislike about the product?
Nothing as such to dislike. There are a lot of features available. Sometimes people get confused which are useful for them. If Salesforce can have a bunch of products. It will be easier for users.
What problems is the product solving and how is that benefiting you?
It is a good product and it increased business as well as it handles the data in user friendly manner. All over experience is good till today. I hope it will be good in future as well.


    Information Technology and Services

Salesforce Sales Cloud

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
I use Salesforce Sales Cloud daily for my job, and it is so easy to use! Navigating is a breeze, and I love how I can track my activity and keep organized with tasks. The dashboard feature is so useful to have a quick glance at my activity holistically, and I love how I can run reports with ease.
What do you dislike about the product?
Sometimes I have issues with SF inbox tracking my email activity, but that might be an admin issue that needs to be fixed on our back end.
What problems is the product solving and how is that benefiting you?
For me, it's making my activity tracking so easy. It also allows my team to manage our pipeline smoothly, and we can all view what/how each other are doing.