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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Powerful but complex and expensive

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
Being the industry heavyweight, having salesforce means that almost any data you can think of can plug into it somehow. Which means that you can create a single view of the customer
What do you dislike about the product?
For the same reason, it can be hard to architect a Salesforce instance without it becoming bloated and staying meaningful. The other part is that it becomes very expensive once everyone starts using it
What problems is the product solving and how is that benefiting you?
Salesforce solves the problem of having a single view of the customer to give them the best experience possible so they can buy more of your product and not churn


    Rahul J.

How Better is Salesforce sales cloud and what can we do to improve it.

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
The thing that i like about Salesfore sales cloud is Sales Cloud offers powerful workflow automation capabilities, streamlining repetitive and manual tasks. By automating processes like lead assignment, approval workflows, and follow-up tasks, sales teams can save time, reduce errors, and focus on building customer relationships.
What do you dislike about the product?
The sales cloud is perfectly good. But one thing I want to mention that the pricing structure is often based on the number of users and additional features required, which can make it less accessible for organizations with limited budgets.
What problems is the product solving and how is that benefiting you?
the salesforce sales cloud is really saving my time with Sales Cloud, businesses gain valuable insights into their sales performance, allowing us to make data-driven decisions, identify trends, and spot opportunities for growth. The visibility and analytics help sales teams identify bottlenecks, prioritize leads, and optimize our sales strategies.


    Nishant C.

Sales cloud awesomeness

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
It's ability to easily handle the customer relationship. The salesforce sales cloud have the inbuilt ability which can handle operations easily.
What do you dislike about the product?
Nothing nuch but in the remembering and to learn because alot of theory.
What problems is the product solving and how is that benefiting you?
It is helping in solving the problem of management of customers and sales buisness relationship and their operations.


    ashok g.

It was user friendly had a good example while using it

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is user friendly allows you to interact and use it properly , help and support team were great on their hand it is what a man can ask for in a software
What do you dislike about the product?
Interface was slow , taking time in responding
What problems is the product solving and how is that benefiting you?
It is easy to maintaining a data and use it in need, analysis of each data has been super easy it keeps all your data in one place so it's easy to track and use


    Brayan P.

Extremely easy to navigate!

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
How easy it is to navigate, its pretty straight forward. System rarely crashes!
What do you dislike about the product?
Theres really no downsides about the system! It has a little bit for everybody.
What problems is the product solving and how is that benefiting you?
Keeping up with customers account, organizing them, and sales.


    Stephen Andrew T.

Contract Generator

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
It makes our work easily when generating our contracts with our customers
What do you dislike about the product?
i dont have any problems with salesforce
What problems is the product solving and how is that benefiting you?
Generating contracts it is much easier


    Karan A.

About Sales Cloud

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Comprehensive customer relationship management (CRM) features
Efficient lead management and tracking
Streamlined sales processes and automation
Real-time sales analytics and reporting
Customizable dashboards and workflows
Seamless integration with other Salesforce products
Scalability to meet the needs of small and large businesses
Mobile accessibility for on-the-go sales teams
What do you dislike about the product?
Customization Limitations
Integration Challanges
What problems is the product solving and how is that benefiting you?
I used salesforce sales cloud for online appointment scheduling. Here are its benefits to me:

-> Efficient appointment management
-> Real-time availability
-> Automated reminders and notifications


    Shreya T.

User friendly and scalable

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
It acts as an ERP system that too with cloud capabilities. It has easy learning modules and user can catch up with the platform pretty fast. The certifications are quite in scope. I have user Oracle Sales Cloud and Salesforce Sales Cloud, the coding was comparitively easy in the latter. I have seen many candidates and professional moving towards Salesforce due to the availability of resources and user friendliness!
What do you dislike about the product?
The graphics and visuals can be more appealing for the backend users.
What problems is the product solving and how is that benefiting you?
I used it to transition sales legacy system in an organisation. Also a better CRM platform for tracking and responding end to end. Easy to maintain, concurrent user feasibility.


    Banking

Boost Your Sales Team & Increase Your Revenue Growth

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
It offers a centralized platform for sales teams to streamline activities & drive productivity. It also provides mobile apps that enable sales professionals to access critical sales data, manage tasks, etc.
What do you dislike about the product?
The UI of Salesforce Sales Cloud is somewhat complex or cluttered, mainly when dealing with multiple records. If internet connectivity is limited or unreliable, facing difficulties in accessing critical data or performing essential tasks.
What problems is the product solving and how is that benefiting you?
It provides features such as assignment, scoring, and routing, ensuring leads are appropriately distributed & prioritized for sales teams. This help optimizes lead conversion rates, improve teamwork, and increase sales efficiency.


    Information Technology and Services

Coverage of Sales Business

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce provides Sales Cloud to enhance the sales for every businesses. It provides the correct data model to adapt any Sales Business. I am also using Salesforce Sales Cloud. Most valuable product.
What do you dislike about the product?
I don't think, i have any point to dicusss on what is not good in Salesforce Sales Cloud from my side. I love the features of Salesforce Sales Cloud deep from my heart. Thanks.
What problems is the product solving and how is that benefiting you?
There is one simple product which is provided by Salesforce. It covers the most basic needs of every business requirements. We can customize anything on top of that.