Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud is the future
What do you like best about the product?
Sales cloud enables clients to increase the sales part and that's what i love most because it generates more money for organization who buys shifts to sales cloud.
What do you dislike about the product?
Nothing much except it's a higher side of billing and too much tightly coupled with Salesforce ecosystem
What problems is the product solving and how is that benefiting you?
It solves the basic problem of integrating the core aspects of sales flow. Then it has got code less solutions like validation rules etc
Salesforce sales cloud review
What do you like best about the product?
Salesforce is best crm and its sales cloud is best to manage business for sales and service like we can create leads, opportunities etc and using its functionality we can create various business processes, also to track the data we can create reports and dashboard in sales cloud
What do you dislike about the product?
Although Salesforce sales cloud is good but the license cost for each user is quite high and apart from this there is no limitation
What problems is the product solving and how is that benefiting you?
We have creating a whole solution for sales team to manage their sales data and track the revenue using reports and dashboard, it has increased the sales team performance and make it easier for them to track their revenue and achieve the target easily
Most Powerful CRM I have ever Seen
What do you like best about the product?
The use of Einstein Product enhancements and automation capabilities are major game changers in the CRM space.
What do you dislike about the product?
When you see the demo, you see all of the capabilities and power of the system. It is hard to choose which package to go with, because you want it all!
What problems is the product solving and how is that benefiting you?
It creates so many efficiencies for Sales and Sales Management professionals.
Salesforce Sales Cloud
What do you like best about the product?
I love the versatility of it. It is a powerful tool that I'm excited to learn and use.
What do you dislike about the product?
Can be overwelheming. But with support, I can get through it.
What problems is the product solving and how is that benefiting you?
Have problems with one sales person not knowing what another sales person is doing when its related. Sales Cloud will fix that problem
Automat your Business Processes !
What do you like best about the product?
Able to track our Sales Processes, and inject automations to streamline our process. Paths and Key fields are super helpful!
What do you dislike about the product?
The UI and ability to make more design customizations could use a lot of improvement.
What problems is the product solving and how is that benefiting you?
We're able to sell our many different event products while utilizing different sales processes to cater to each of our event products.
A great way to streamline the sales process
What do you like best about the product?
One of the standout features of Sales Cloud is its intuitive and user-friendly interface. Navigating through the platform is a breeze, and the seamless integration with other Salesforce products allows for a comprehensive view of customer data and interactions. This holistic approach empowers sales teams to make informed decisions and tailor their strategies for maximum success.
What do you dislike about the product?
While Salesforce provides a robust set of APIs for integration with third-party systems,my org had challenges in seamlessly integrating Sales Cloud with our other software. The complexity of integrations and need for custom development resulted in additional time and costs.
What problems is the product solving and how is that benefiting you?
Being in a startup means mandatory extensive customization. We can tailor the platform to fit our unique and evolving sales processes, allowing for greater efficiency and alignment with specific goals and objectives.
A one stop shop for all things Sales, and Customer Success
What do you like best about the product?
I love the level of customizability for the various reports, dashboards, and account views. As a CSM, I use SF very differently than someone in sales, but because of how much customizing I can do, it works great for me still.
What do you dislike about the product?
There is almost too much to look at. There's so much information and so much going on that, at times, it can be challenging to find what I'm looking for. That being said, it's a good problem ti have, but I would like to see more options for someone in a CSM role to streamline their experience in the app.
What problems is the product solving and how is that benefiting you?
Staying organized most of all. It is helping me build out a source of truth for all customer information to get out of the current process of building and maintaining google sheets.
Just getting started
What do you like best about the product?
The cloud is very easy to use and has a number of great built in features but also for a great level of customization for your sales cycle. I am intrigued to get started in using these tools with our team.
What do you dislike about the product?
I think the platform can be overwhelming and figuring out how to get started. I also see that there are not a lot of hints and help to streamline while you are working on Salesforce. It would be good if there were training suggestions that could be of interest integrated into the workday task list.
What problems is the product solving and how is that benefiting you?
I don't know right now. we have a number of challenges with our team and trying to figure out where to start and direct the team and provide suggestions to management.
Single source, accurate view of your sales activities
What do you like best about the product?
I love that it is all in one place. You are able to see your deals, the progress on them, activities that you and your team are performing to achieve the sale and included are excellent insights from Einstein and reports.
What do you dislike about the product?
In most Sales Cloud instances, the people who are able to build the reports are those who are busy doing other things so it is occasionally a bottle neck to get reporting the first time - once designed, the reports are great!
What problems is the product solving and how is that benefiting you?
The biggest thing that I use Sale Cloud for as a user is all of the reporting capabilities. They show me my activity, what is working and what I need to change. I also love meeting scheduling and email tracking in a single place.
Sales cloud review
What do you like best about the product?
The fact that you have to he ability to identify opportu ities within accounts/sales cycles to better maximize your chances for success and drive revenue. From AI capabilities through Einstein, all the way to lead scoring visuals
What do you dislike about the product?
So far I haven't come across many issues with Salesforce sales cloud
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud solves alot of the manual tasks for sales reps all while providing valuable insights into ways to enhance prospect/customer engagements
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