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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Anirudh S.

Great experience in third party integration

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is very efficient in providing the third party integration that provides great opportunity to have better solutions in solving payment integration problems and it also improves the interaction with clients.
What do you dislike about the product?
The support team is not very responsive and also not so reachable and there are too many steps in resolving the issue,it should be a bit fast and the process needs to be optimised.
What problems is the product solving and how is that benefiting you?
It's providing one platform for all the queries ,and also very user friendly that anyone can use , and it creates a great understanding between client and the product.


    Kapil A.

Unleashing Sales Potential

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Comprehensive CRM Capabilities
Automation and Productivity
Scalability and Customization
Mobile Adapibility
Analytics and Insights
Innovations and Collaborations
What do you dislike about the product?
Potential High Costs.
Performance Issues when running complex processes occasionally.
Integration challenges with some third party systems.
Steep Learning especially for new users.
What problems is the product solving and how is that benefiting you?
1.Elimination of scattered or inaccessible customer information.
2.It enables lead and opportunity management and provides tools for collaboration that results in smooth and fast sales cycle.
3.Feature like chatter allows to share insights and communicate in real time.
4.Sales cloud offers performance tracking features and monitor team performance which helps in identifying areas of improvement.


    Catherine M.

Salesforce Sales Cloud Review

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
The user interface of this cloud application is user-friendly and the navigation and tabs are easy to find and neatly placed on the page.
What do you dislike about the product?
I am satisfied with the cloud application and is yet to find its flaws.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud allows me to access the data that I need for the accounts, contacts, leads, and opportunities that I need in one place and I can easily navigate to different tabs which helps me work faster, unlike before where I had to use multiple applications for managing different types of data.


    Information Technology and Services

Salesforce Sales Cloud for Sales Productivity

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud provides a flexible cloud application that can be modified to meet users' business needs. The interface and navigation are user-friendly, which helps when training sales reps to use the app.
What do you dislike about the product?
I am still satisfied with this cloud application.
What problems is the product solving and how is that benefiting you?
It provides a platform where users can access the data they need in one place. It helps in lead generation, marketing efforts and provides a pipeline to accelerate the business process and customer service.


    Karan Singh S.

My review of Salesforce Sales Cloud

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
It have great automation tools. In today's scenario where most of the people doesn't have time to manage each and everything by own, sales cloud provides great automation tools such as Salesforce Flow, process builder, scheduler jobs etc to have great automation working on your org.
What do you dislike about the product?
It is feature rich but they should be configured first according to different requirements. Due to this you first have to learn and get hands on to fully utlize all the tools.
What problems is the product solving and how is that benefiting you?
Previously we have to analyse the massive sales data one by one in conventional tools like excel etc. That was very difficult and time consuming and also that didn't provide much graphical tools. But sales cloud have amazing visual experience with dashboard reports etc. that helps in the analysis in a way more productive way.


    OJΛS V.

Switch from Salesforce to ZOHO CRM

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce eCloud is a highly efficient and versatile cloud-based solution for businesses. It offers a comprehensive suite of tools and features that empower organizations to streamline their sales, marketing, and customer service processes. The platform's user-friendly interface and robust functionality make it a top choice for managing customer relationships and driving business growth.

On
What do you dislike about the product?
even more intuitive and user-friendly. Streamlining navigation, reducing clutter, and simplifying complex processes would help users navigate the platform more efficiently.

Performance Optimization: While Salesforce Cloud is generally reliable, optimizing its performance to reduce load times and improve responsiveness would further enhance user productivity and satisfaction, particularly for larger datasets or complex workflows.
What problems is the product solving and how is that benefiting you?
Salesforce eCloud excels in its ability to centralize customer data and provide actionable insights. The platform's advanced analytics and reporting capabilities enable businesses to analyze customer behavior, identify trends, and make data-driven decisions. This empowers sales teams to optimize their strategies, nurture leads, and close deals more effectively.


    Firoz A.

Sales cloud honest reviews

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
It help me to enhance productivity with its mobile features and tools. It provides me real time view of product sale and opportunities. It provides platform to track all leads at one place.
What do you dislike about the product?
The sales support is not up to the mark and client has to wait for a long time to get thirr query resolve. Please respond as soon as possible with a nearly perfect solution for one's problem. And please reduce some price of your service so low scale businesses also afford your services.
What problems is the product solving and how is that benefiting you?
It provide me all the required information at one place and ease of access. We can track all types of mails and analyze our sales at a very high efficiency and proficiency. It helps me a lot jn my development time.


    Kapil A.

CRM 360°

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Different objects for different CRM elements which are both technically and functionally comprehensive for our business teams. For instance, it's really cool how I can record multiple client relationships on 1 contact and etc.
What do you dislike about the product?
Sometimes too many fields makes the UI a bit complex for our new users
What problems is the product solving and how is that benefiting you?
All our Client relationship data at one place which was troublesome for different teams to manage before Salesforce Sales cloud. With this platform, our business development and insights have benefitted tremendously while pursuing a new relationship with the client


    Verified User in Accounting

Sales cloud is amazing for customer acquisition

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Using sales salesforce cloud, It benefited my product to easily take necessary actions on my Leads and convert them into Opportunity. Also it was very helpful for my Employees to track on the data about my customers using Account and Contact objects. It provided scalability and growth of my business.
What do you dislike about the product?
It was something hard to learn about it initially when I started using it but once I grasp the basic knowledge using Salesforce learning Modules and trails it was quite easy to use and learn.
What problems is the product solving and how is that benefiting you?
It provided scalability and growth of my business. It is easy to use and learn. It fills the the gap between customer and business with its interface where everything is on a single platform.


    Abhilasha S.

Experience of Salesforce sales cloud

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is effiencient to use and scalable and provide opportunities to interact with client and integration with third party and generate sales of product
What do you dislike about the product?
The response time of support team is very slow and client have to wait for the solution of their queries and also the process is bit slow and take time to loading
What problems is the product solving and how is that benefiting you?
It is filling up the gap between the client and the product and providing the one platform for all queries of client and it help me to generate a lot of sales and opportunities