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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Poonam D.

Sales cloud valuable for businesses

  • June 03, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud provides most of the basic features which require the basic features to implement a business solution. I have used it to implement order mgmt, contract mgmt and sales of automobile warrenty. And most of time solutioning does not require further licenses.
What do you dislike about the product?
There are some features which should be provided as default with sales cloud like cpq and pdf generation and record types on quote line items. These are the 2 basic features which can be included.
What problems is the product solving and how is that benefiting you?
It provides out of box features like opportunities, products, quotes and also to customize triggers, apex and lwc


    Gowri S.

Good Experience in using Salesforce

  • June 03, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is quick and easy to use, I used it to learn Einstein analytics it was very easy to get used to quickly.
What do you dislike about the product?
Not much I dislike about it. need more features in Einstein analytics like Tableau and power BI
What problems is the product solving and how is that benefiting you?
It helps me do the analysis quickly and data warehousing in the same place. so it is very easy for me as I said needs more features like tableau


    Riya S.

nothing is better then Salesforce

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
Here is no one who is better then salesforce I can't see any other better platform who can beat salesforce's services this is best nothing is better then this .
What do you dislike about the product?
I don't have anything to say in terms of dislike I can't see anything to dislike salesforce because it has all the things which is required to maintain any business or any sales or data
What problems is the product solving and how is that benefiting you?
Easy to maintain data also we can set clients priorities and it's useful for time management also we can schedule meetings we can analyse sales perform these are the main benefits.


    Jim M.

The most complete and flexible tool for managing your sales team, activity and pipeline

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud includes an extensive feature set for tracking accounts and contact, interactions, sales process, opportunity stages and status, and detailed reporting of each. It is highly customizable to match your business processes, workflows and terminology. The training tools provided via Trailhead make educating our team a breeze and trackable. And the "out-of-the-box" configuration works well for simple implementations.
What do you dislike about the product?
The feature set is so configurable and customizable that it can be a bit overwhelming. Utilizing certified Salesforce admins, either internally or via a Salesforce partner, is a must if you want to do any significant customization. This isn't really a negative, but a reality of getting the most from your investment in the platform.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud provides us with the tools, reporting and dashboards to monitor and manage our sales team and sales process. The level of detail about each interaction and at each stage in the sales pipeline is visible and easy to track.


    PRAVIN K.

Sales Cloud For Managing Direct & Indirect Sales

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
This meet most of our business requirements.
What do you dislike about the product?
Some of the basic features also require customization.
What problems is the product solving and how is that benefiting you?
Its help to track the Direct & Indirect Sales for our client.


    Om S.

good experience with automation cloud

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
Provide best degree of automation. Removed repetitive task. Less chance for error. Automation decrease time androbust work with less effort.
What do you dislike about the product?
Automation always help but with full automation but less flexible then manual.
What problems is the product solving and how is that benefiting you?
Earlier I had few software to manage my sales leads then after i moved salesforce it is little easy to manage with single software. it is easy to use.


    Priscila M.

I honestly love the app

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
I like that there is a lot of things that can be done from within the app, contact people, send special requests, cases, and review a client. We have the whole organization in it.
What do you dislike about the product?
I dislike the complexity of it, as there are a lot of things to do and nearly no glossaries .
What problems is the product solving and how is that benefiting you?
We can assign tasks to partners around the globe in a simple way, and communicate via email with important attachments, that are also saved in the system


    Rajat S.

Salesforce developer with overall experience around 2 years

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
User management, campaign management, reports and dashboards
What do you dislike about the product?
High price to implement the software and any desires add ons
What problems is the product solving and how is that benefiting you?
Sales cloud's opportunity management helped me to track status of opprotunities in a better way. I liked that feature


    Abhilasha S.

My experiences in salesforce cloud technology

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is great in interaction for client and product and also it's support for third party integration solves the major problems we face in accounting.
What do you dislike about the product?
Its support team is very slow and very less responsive , sometimes there are too much processes for resolving a tiny issue so this process need to be fast and responsive
What problems is the product solving and how is that benefiting you?
We were facing issue in in Accounting regarding the integration so due to the salesforce sales cloud support to third party integration it resolved our problems


    Shweta P.

I am working as a salesforce developer having an experience of 2 years

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Opportunity management, reports and dashboards, account and contact management
What do you dislike about the product?
Sometimes its performance becomes slow. It needs improvement in case of large data.
What problems is the product solving and how is that benefiting you?
I have used sales analytics in one of our projects to gain visibility into sales activities in a better way