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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Aniket K.

Easy to manage and configure the Sales and support process for any B2B or B2C business

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
The simple and convenient customer relationship management software which eases the sales process for any B2B and B2C businesses. It eases the sales reps to manage all the data for a customer at one place.
What do you dislike about the product?
For Development purpose of the business the sandboxes the are provided with the production environment are quite slow and the storage capacity are quite low so it's difficult to test with some bulk data on sandboxes
What problems is the product solving and how is that benefiting you?
It Provides the track for any customer data and provide the easy sales process to provide the customer the best of the business with the pre configured process.
It Helps in tracking and Analysing the sales performance to improve the Business.


    sankalp v.

Sales Cloud Review from Sanklap Vyas

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Sales cloud is the Path Configuration. Sales Team can be onboarded easily. Einstein Prediction works best with the Sales Cloud. Its the best on the global Scale level.
What do you dislike about the product?
Almost nothing, there are few things that can be improved in the solution. But those are not major, just small minor gaps.
What problems is the product solving and how is that benefiting you?
We manage manufacturing products with our Sales Cloud. The Sales team performance has been improved, once we have onboarded the Team on the Sales Cloud. The manufacturing sales prediction for the quarter is the best.


    Abhishek T.

Good CRM for Business

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
It's is easy to maintain and understandable. We don't have to worry about the server maintenance. And also there are many automation tools to automate our business.
What do you dislike about the product?
The one thing that I don't like is that the lighting view is not that much fast as compared to Classic view. Salesforce should work on it to make it fast so the use experience can be enhanced.
What problems is the product solving and how is that benefiting you?
The ease of accessing data and second it provides us the ability to track the leads and opportunities. It helps us to track the opportunity that on which stage an opportunity is.


    aditya k.

Very nice experience one of my student was told me about

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
Sales force provide cloud solutions which provide a new level of scalability and also a great flexibility where we can achieve our goals and streamline our process with great applications
What do you dislike about the product?
There is nothing a lot about dislike but the main thing is sales force need to improve the customer support actually I was not faced that much challenges but I heard this from some of my knowns
What problems is the product solving and how is that benefiting you?
I use for sales analytical and it helps me a lot for that where I can easily forecast my coming sales and also analyse my existing sales by employed check points.


    Retail

I love Sales Cloud

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is the one-stop shop for my teams to access our data and make informed decisions on our business and how to move forward. It is the best tool for sales reps.
What do you dislike about the product?
I will say, there isn't much I dislike about Sales Cloud. However, i do wish that some of the EAC reporting can be accessed easily within external databases within our data warehouse.
What problems is the product solving and how is that benefiting you?
It is the CRM that binds our customers together and it allows for intelligent sales analytics. We recently rolled out sales forecasting. It's wonderful to be able to view the full lifecycle of our customers especially from the Sales perspective.


    Damien K.

Superior Customer Relationship Management Systems

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
In addition, Salesforce Sales Cloud's powerful forecasting and analysis tools guide sales professionals. By providing visibility into revenue by current quarter or future outlook, I'm able to better plan for potential opportunities for improvement. With specific insights such as engagement experience scores and prospect response feedback metrics-all in one easy-to-interpret dashboard-the power of data becomes incredibly manageable.
What do you dislike about the product?
I dislike the unreliability of the Salesforce Sales Cloud search function. On several occasions, my searches for a customer's e-mail address and name have been unsuccessful, even though I entered them correctly in the appropriate fields in the search bar at the top. It often takes several extra steps to find information that should be available with a simple search.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud makes my job easier by eliminating data silos. The suite allows us to store all of our critical data in one place, streamlining our processes and increasing collaboration between teams.


    Walter G.

Salesforce is a solid tool!

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is useful for tracking new leads, account statuses and account activity. At a glance you can see what has been done with the account/client and generating reports is pretty easy as well!
What do you dislike about the product?
While Salesforce is an awesome tool, it is a beast to learn. This is in no fault of the software though. Being such a useful tool naturally requires a lot of learning but the resources are all there to learn everything necessary.
What problems is the product solving and how is that benefiting you?
It solves new customer acquisition, interaction logging with the customer and checking account health. With several staff members that might interact with a customer, seeing who is doing what is very helpful.


    Yogesh S.

my honest experience with salesforce

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
Ease of work and an easy learning curve are other competitive solutions. The automation provided by Salesforce is the best; it works very smartly. Lots of configuration is done at the backend with UI, and the user does not need to take care of every small config.
What do you dislike about the product?
Sometimes autoconfiguration creates problems, as if we as developers need more customization.
What problems is the product solving and how is that benefiting you?
we created have inter department interaction and workflow using salesforce. where different department have there access
with allowed permissions


    Sankalp V.

Sankalp's Sales Cloud Review

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
Sales management and prediction analysis with Einstein integration. Also, the sales process is streamlined and the path configuration is the best thing for the Sales team. Pricebook implementation and configuration is best in the industry.
What do you dislike about the product?
Almost nothing, there are minor gaps that can be improved but they always have a workaround.
What problems is the product solving and how is that benefiting you?
We manage the Manufacturing products in Sales cloud for our vendor. Integration with multiple system is the key aspect. Yes the business has grown exponentially during Covid time.


    Sameer S.

It was a great experience as Crm meets every needs of the business

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
This helps in growing your sales revenue and also helps the business by simplifying Sales and providing the cloud solution for sales and that to very much secure.
What do you dislike about the product?
The trailhead for the sales cloud is not very descriptive, so getting issues while learning the end-to-end flow and in a bit details . Also, the trailmixes are not clearly defined.
What problems is the product solving and how is that benefiting you?
Simplifies business process and helps in healthy sales. It helps in managing sales team and getting the chance to convert the leads into opportunities thus converting those leads. Sales cloud also helps in predicting your business revenues