Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Unlocking more efficient marketing
What do you like best about the product?
Salescloud acts as a centralized place for all of our consumer data.
What do you dislike about the product?
Can require a lot of customization and integration work to get what you need out of it.
What problems is the product solving and how is that benefiting you?
All of our consumer data is now stored in one place so we can feed data into marketing cloud and have more targeted communications.
Excellent and Easy to Use
What do you like best about the product?
This product is extremely user friendly and easy to use for those that have little experience. It utilizes all the data for personalization to create a better customer experience without going through a huge hassle to incorporate it.
What do you dislike about the product?
My company currently doesn't have access to all of Salesforce products so I feel like some capabilities we are lacking on due to the ability only being available on one platform.
What problems is the product solving and how is that benefiting you?
They are keeping up on current changes to technology like Apple Mail and third party cookies going away and modifying on how we track and record data. It's helpful and nice to know that that's also a priority for them.
Sales Cloud gives clear view of business partners success/struggles
What do you like best about the product?
Being able to manage our key accounts and support our partner dealers through the sales process. Being one step removed from their business, Sales Cloud allows us to drive leads directly to our partners. Pairing this with Community Cloud and Marketing Cloud gives us a full scale solution.
What do you dislike about the product?
Sometimes it takes a lot of time and investment in getting all the foundational data connected. Some of our partner dealers are still not connected but there are manual and automated ways to manage their opportunities in the system.
What problems is the product solving and how is that benefiting you?
We are able to start matching the partner opportunity to our markeitng activities and are finally able to demonstrate ROI. This means better investments in the marketing tactics that work.
A good experience
What do you like best about the product?
The system is easy to navigate and use once you have taken some training. It takes time to learn the intricacies but it's a powerful and useful.
What do you dislike about the product?
Some areas of set up is tedious but once you get past it it's fine.
What problems is the product solving and how is that benefiting you?
Some SFMC to SF system set ups are confusing.
Best cloud for business
What do you like best about the product?
We don't need to worry about server and all like we don't need to worry about its maintenance and cost. One can easily understand the cloud without having coding knowledge.
What do you dislike about the product?
For the lightning experience view it loads slow as compared to classic view. And also one can not use buttons on record details page in lightning experience view.
What problems is the product solving and how is that benefiting you?
It helps us to track all the lead and opportunities. One can easily check on what is a particular opportunity. It also help us to track. we can also manage advertisements.
Sales cloud is complete solution for CRM,ERP, Sales etc.
What do you like best about the product?
Salesforce Sales Cloud is very useful platform for those who want to access various business needs under one-stop solution. It is simple to use. Also, we can integrate it with many more systems. The most valuable feature of the sales cloud is performance and integration
What do you dislike about the product?
Sometimes it takes longer to load. Also, the performance of the development org is not as expected.
What problems is the product solving and how is that benefiting you?
Sales Cloud overtook spreadsheets and business processes and merged it all into one platform so that we could focus on productivity with a complete view of clients. Work and selling have shifted to digital, and the functionality and features in Sales Cloud help improve the team’s productivity and generate more revenue for the business.
We already get sales setup on Sales Cloud
What do you like best about the product?
Sales Cloud is a good CRM. We have a sales process algorithm set up on Sales Cloud. We also customize this as per our requirements. Sales Cloud increases the sales of business easily
What do you dislike about the product?
We have to face an issue due to the limitation of salesforce.Org slows down when the limit is hit.
What problems is the product solving and how is that benefiting you?
Sales Cloud provides an easy in-build interface to customers. Provides some inbuild sales algorithms to perform your business. It is the best platform to interact with customers, businesses, and developers directly in one place.
Best platform to manage business
What do you like best about the product?
In sales clod we can manage account, contacts,opportunity and lead. It helps in increase revenue. We can use real time snapshot using dashboard. From report and dashboard we can manage real time data. The most useful feature I like about sales clod is process automation.
What do you dislike about the product?
Sales cloud take too much time to load and for lwc development it's does not have any console. And it's development depends upon internet connection.
What problems is the product solving and how is that benefiting you?
Sales cloud gives better result using pre-configured sales management system. Using it lead management become more easy. Reports and dashboard helps to view data in better way using graphs.
My review of Salesforce Sales Cloud
What do you like best about the product?
The customizations available are I think the best. It have many featues to customise according to the specific needs of the user. You have many tools both no code and highly programmed triggers, classes, lightning web components etc. There are many types of fields and object customisation, layouts, record pages etc to suit every needs. It have these things with respect to permission sets and profiles also which can be used to customise things for different roles and profiles.
What do you dislike about the product?
Sometimes user requirements can be achieved by more than one feature of sales cloud or a combination. Determining and selecting the correct way of implementation, choosing correct feature or group of features can be tedious. This may lead to you not selecting the perfect fit and later it can increase changes in implementation which is time and effort consuming.
What problems is the product solving and how is that benefiting you?
Not all users or businesses are same and they needs their org fully customized and to be according to their needs and it is expected also as every other user have different requirements. Salesforce sales cloud solves this problem and provides highly customized experience according to the business type and user needs.
Sales Cloud review
What do you like best about the product?
It's ability to manage the Interactions of sales team with their customers and leads
What do you dislike about the product?
Sometimes it take takes a lot of time to load and refresh pages which make it pretty tedious.
What problems is the product solving and how is that benefiting you?
I think lead generation and quoting problem is one the best thing sales cloud has solved for it users.
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